Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.79

4.8 Rating 6,413 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the box of goodies to the magazine great deal and lots of ideas”

Helpful Report

Posted 3 years ago

Thank you for your fab review, we're glad you love it all!

Posted 3 years ago

“Besides the fact I get a new gin every month which would make anyone more than happy, the customer service is amazing. After discovering my garnishes in July’s box had been made into powder, I was sent a replacement immediately so I could enjoy the perfect serve. I also love the social media accounts and the fact that the staff like to join in on the comments and uploads on Twitter, FB and Instagram.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Jen, we take great pride in our customer service so this is really great to hear!

Posted 3 years ago

“Really enjoying the different gins, along with the tips/hints to try different combinations. From well packaged delivery to new flavours and ideas to try, I would highly recommend Craft Gin Club. Great value, keep up the good work 👍”

Helpful Report

Posted 3 years ago

What a lovely review, thank you Karen!

Posted 3 years ago

“Everything in the craft gin club is perfect.they are so helpful.😄”

Helpful Report

Posted 3 years ago

We couldn't agree more! Thank you for your review.

Posted 3 years ago

“I love everything about it x”

Helpful Report

Posted 3 years ago

Thank you for your great review!

Posted 3 years ago

“Really good value for money and great chance to try gins and mixers I wouldn't have thought to buy. Love the ingredients to try different cocktails each month and the snacks are fab!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review! We hope you've managed to find a new favourite.

Posted 3 years ago

“Just love it… highlight of our month is unpacking it together!”

Helpful Report

Posted 3 years ago

“Love the different gins and tonics that come through my door each month.”

Helpful Report

Posted 3 years ago

“My present to me following the death of my Dad, clearing his house and selling it. Wanted a little joy every month to remind me what terrific parents I had and all the fun we had socialising. I take after my Mum who adored a good gin and tonic.”

Helpful Report

Posted 3 years ago

“I don’t get this every month but look forward to it coming when it does. There’s a wide range of gins and love all the extras to make cocktails with. We have a gin night on the Saturday after it has been delivered and enjoy getting together and trying everything.”

Helpful Report

Posted 3 years ago

“Fantastic quality and variety of gin is amazing price includes delivery which is amazing, packaging is top quality and even when my husband dropped the box nothing was damaged,”

Helpful Report

Posted 3 years ago

“Fabulous monthly birthday treat”

Helpful Report

Posted 3 years ago

“I have had family and friends over who love gin. My husband has joined the club as he enjoyed trying different G&Ts and cocktails. I gave enjoyed tasting and trying many different drinks and have learned about many different gins and mixers. Delivery has always been as stated in the messeges up dating where my box is and when it will arrive. I think as a member there are discounted prices for gins and mixers and earning points are a great reward”

Helpful Report

Posted 3 years ago

“Little pricey, advent calendar very expensive, snacks can be strange”

Helpful Report

Posted 3 years ago

“Absolutely love receiving my Gin goodies every month! Fabulous items each month and superb customer service always!”

Helpful Report

Posted 3 years ago

“Just love every couple of months receiving a surprise package from the Craft Gin Club and enjoying a new gin”

Helpful Report

Posted 3 years ago

“The sheer joy of receiving your box is fantastic. I would never have discovered all these fantastic gins if it wasn't for the club. On top of my box, I can also order other gins from the online shop at any time. Can't recommend this club enough !!”

Helpful Report

Posted 3 years ago

“Just love getting excited with what Gin is arriving next!”

Helpful Report

Posted 3 years ago

“New items and gin to try. A bit like a birthday treat but it isn’t your birthday 🥳”

Helpful Report

Posted 3 years ago

“I love getting my box every other month. It's exciting and interesting to look at the contents, read about the various companies involved and follow quite a few of the recipes in the Ginned magazine. Even my husband enjoys a cocktail now despite having pulled a face when I made the first one with my first delivery. It's like my treat to myself to receive such deliciousness.”

Helpful Report

Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,413 reviews