Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.79

4.8 Rating 6,415 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved my first gin box The gin is lovely with the tonics and what a fab mix of extras If your thinking of joining do, you wont be disappointed”

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Posted 3 years ago

Thank you so much for your lovely review, the extras might be small but we always want them to be right!

Posted 3 years ago

“Loved our first box, and our second box! Looking forward to loving the next box too! Would be helpful if you looked at solutions for saving the cocktail recipes, maybe produce a little file and make each months cocktails on pull out cards.”

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Posted 3 years ago

Thank you so much for your review, and your suggestion! I'll make sure to pass it on to the correct team, and hope you enjoy your next box just as much.

Posted 3 years ago

“I have been very pleased with my first two boxes, the gins and mixers have been lovely and I like all the cocktail and other recipes in the magazine. I think the snacks are a bit odd, the sweet things I don’t feel go with gin, for instance there were two small packets of savoury snacks along with a single madeleine and a very small chocolate bar and a honeycomb bar in the last box. It would be better to have less variety, perhaps one or two larger bags of savoury snacks.”

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Posted 3 years ago

We always try to provide a variety of snacks as we know that our members' have different tastes, but thank you so much for your feedback! We hope you enjoy your next box just as much.

Posted 3 years ago

“I was like a kid at Christmas! My first box, so exciting! Unpacking was a real treat, lots of surprises, can’t wait for the next one!”

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Posted 3 years ago

Thank you so much for your lovely review! It's always a pleasure to hear how much our boxes are enjoyed.

Posted 3 years ago

“Wonderful service and shared with my sister last night for her birthday”

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Posted 3 years ago

Thanks for your lovely review Sue, I hope your sister had a wonderful birthday!

Posted 3 years ago

“Gin was delicious with dried orange and rosebud garnish. Looking forward to trying it with the campari and cocktail syrup. Only disappointment was there was no tonic water just soda.”

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Posted 3 years ago

Thanks for your review Anne! I'm so sorry you didn't receive the tonic in the gin of the month box, if you check your emails I've sorted this for you!

Posted 3 years ago

“Great fun receiving my first box, excited to open it. Gin and everything was fantastic. Can't wait for the next box!”

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Posted 3 years ago

Thank you for your lovely review, we hope the next one is just as exciting!

Posted 3 years ago

“My first box. Good value and still experimenting. Not a blogger, twitterer or Facebook person but my work colleagues are members so we swap thoughts. Love the magazine. Can't wait for the next box to see what is in there.”

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Posted 3 years ago

Thanks for your lovely review Susan. It's so nice to hear that people are chatting about the box and its contents and their favourite part! I hope you enjoy the May box just as much.

Posted 3 years ago

“My first box was full of lots of lovely things, some surprises and the gin was lovely. I really enjoyed the cocktail recipes and reading about the gin of the month in the magazine.”

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Posted 3 years ago

Thank you for your review, we hope the gin and goodies continue to impress!

Posted 3 years ago

“Loved the April box as my first delivery! Ordering and delivery very easy and came very well packaged. Thank you CGC”

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Posted 3 years ago

You're so welcome Julia! Thank you for your review, and we hope everything is just as smooth sailing from now on.

Posted 3 years ago

“Very nice gin and mixers.”

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Posted 3 years ago

Thank you for your lovely review Kay.

Posted 3 years ago

“So excited when it arrived good wait to see what goodies were inside. I was over the moon with everything so much so I’ve ordered next months. Can’t wait!”

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Posted 3 years ago

It's always a thrill when the postie turns up at the door! Thank you for your review, I hope the next one is just as exciting.

Posted 3 years ago

“Great value for money and overly accompanying nibbles too!”

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Posted 3 years ago

Thank you for your kind review! The nibbles might just be extras but we're always proud of them!

Posted 3 years ago

“So well packed to prevent possible breakage. The amount and variety of treats were amazing & it looked so beautiful. The craft gin was of such high quality and tasted divine. Great value for money. I’d highly recommend.”

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Posted 3 years ago

Thank you so much for your review! We do our best to package our boxes to keep the delicious gin safe and it's always good to hear it being appreciated.

Posted 3 years ago

“Very happy with my first craft gin box. The gin itself was very different to gins I’ve tried but it was a welcomed difference. Can’t wait to try out some more!”

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Posted 3 years ago

Thank you for your lovely review! We love that we can bring our members new and exciting gins they wouldn't normally try, and hope you continue to enjoy!

Posted 3 years ago

“Loved the gin and trying the cocktail recipes. Unfortunately my husband loved the gin too so had to hide it to save for another tasting evening! Had to share the snacks too, sweet ones were yummy but not sure about the snail flavour crisps or cheese popcorn but again hubster enjoyed! Overall a great tasting experience for items you would not normally purchase.”

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Posted 3 years ago

Thank you for your lovely review Julia! We try and include something for everyone in our boxes so it's always nice to hear when they can be shared - hopefully next time your husband won't be quite as keen!

Posted 3 years ago

“Loved my first box from CGC it's my little treat to me from me. Can't wait for my next box 🍷”

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Posted 3 years ago

Hi Cathy, thank you so much for your review! It's always so nice to hear when people are really enjoying our boxes.

Posted 3 years ago

“Really impressed with my first box. Especially the Campari G&T. Disappointed that the £3 voucher off a full size bottle was not accepted in Tesco or Waitrose . Don’t live near any of the other supermarkets suggested to be able to try .”

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Posted 3 years ago

Thank you so much for your review! We're so glad to hear how much you enjoyed your first box, and can only apologise that the voucher didn't work - hopefully our customer service team were able to help!

Posted 3 years ago

“I really enjoyed my first order and the nibbles were lovely, it’s not overpriced and the magazine is very helpful. When it arrived it was very well wrapped. It’s quite exciting having a different one every three months and a great gift for someone.”

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Posted 3 years ago

Thank you so much for your review Madeline! We try and include anything we can think of in our magazine, and of course a new gin is always exciting!

Posted 3 years ago

“Didn't like the snail flavoured crisps nor the strong cheese popcorn.”

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Posted 3 years ago

Thank you for your review, I can only apologise that this months snacks were not to your tastes. Hopefully next month you'll be more pleased!

Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,415 reviews