Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.78

4.8 Rating 6,445 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely loved my first box . Husband brought me a membership for my birthday. Box was well packaged . Magazine with the recipe was very helpful . Treats and snacks very tasty”

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Posted 2 years ago

“Great First impression,Lovely Gin and lovely snacks too.Also loved the additional cocktail and magazine.”

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Posted 2 years ago

“Absolutely loved my first box - especially the Gin-presso. Looking forward to my next box already :-)”

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Posted 2 years ago

“Really loved my first box. Was so excited about what was going to be in it and I wasn't disappointed. The free bottle of gin I received was absolutely delicious.”

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Posted 2 years ago

“First box received...Fabulous idea, wonderful gin and lovely extras to go with it, all at a reasonable price...what more could you ask for (Maybe a few special offers 😉)”

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Posted 2 years ago

“Great first impression, we’ll packaged and lots of lovely snacks to go with the beautiful gin!”

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Posted 2 years ago

“We were delighted with this box as my hubby is gluten free and all snacks were gluten free, gin not opened yet but am sure it will be fab”

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Posted 2 years ago

“Very good product”

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Posted 2 years ago

“Better than expected! Excited about the next one! Beautiful packed, great ideas and little unexpected extras!”

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Posted 2 years ago

“A lovely gin and exciting nibbles, mixers etc to try. I am looking forward to my next box...”

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Posted 2 years ago

“From order to receiving was Perfect. Got a selection of snacks which always get eaten. Not had the Gin I received before 😊Looking forward to the next box.”

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Posted 2 years ago

“Contacted customer support after rdd ex viewing a gin I wasn’t impressed with and they were happy for me to cancel my subscription rather than do anything to help. Subsequently I’m no longer a member think customer services should have a big think about how they treat their long standing customers”

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Posted 2 years ago

Hi Vicky. I'm sorry to hear you weren't keen on the gin. As with any consumables, you're not able to return or exchange once opened. This would also apply if you had purchased the bottle at the supermarket. As much as we hope all our members will love every single gin we include, unfortunately, due to the surprise nature of the club, there's a chance of receiving something that isn't to your liking. Thank you for your feedback, it's much appreciated. Kind regards Trine Head of Customer Service

Posted 2 years ago

“Just received my first box packed with lovely cornish gin, mixers and a couple of treats. Felt like Christmas day. Can't wait to sample.”

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Posted 2 years ago

“Just a lovely package to come home too. I love trying the different gins.”

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Posted 2 years ago

“Loved the gin picked, snacks were fab, and great to try something I wouldn't normally”

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Posted 2 years ago

“Delicious great box”

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Posted 2 years ago

“Fabulous gin, great extras and worth every penny… I look forward to my next box.”

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Posted 2 years ago

“The mix with the gin, mixer and lime lemonade was perfect.”

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Posted 2 years ago

“This is a brilliant gin club with amazing gins for such great value”

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Posted 2 years ago

“Delightful and wonderful gin surprise each month! Thank you - must have for every gin lover!”

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Posted 2 years ago

Craft Gin Club is rated 4.8 based on 6,445 reviews