Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.79

4.8 Rating 6,413 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every in the box was great. Loved it”

Helpful Report

Posted 3 years ago

Thank you for your great review Lilian!

Posted 3 years ago

“Brilliant selection of gin and treats. All complimenting one another. Looking forward to the next one”

Helpful Report

Posted 3 years ago

We put a lot of work into making such all the goodies match so this is lovely to hear Lucie, thank you for your review!

Posted 3 years ago

“Loved it would like to see something other than tonic as mixer”

Helpful Report

Posted 3 years ago

Thank you for your review, we frequently include other beverages as extras, but part of the box is the 'perfect G&T' so the tonics are needed, hopefully the extras can provide you something a little more exciting.

Posted 3 years ago

“Loved my first box, thanks”

Helpful Report

Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“I’m a new member and thought the box of surprises was fabulous, with the different snacks and the gin of the month which went down really well. Definitely can’t wait to see what’s in my next box 😃”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we love the next box and hope you do too!

Posted 3 years ago

“Great gin , interesting accompanment”

Helpful Report

Posted 3 years ago

Thank you for your great review Sheridan!

Posted 3 years ago

“What an unexpected surprise, wonderful box. Can’t wait to try it”

Helpful Report

Posted 3 years ago

We're so glad you loved the surprise of the box, thank you for your review!

Posted 3 years ago

“Recieved my first box, wow! I'm impressed, even the magazine is a good read. I've even recommended the Craft Gin Club to my colleagues at work.”

Helpful Report

Posted 3 years ago

Thank you for your great review Nick! We put a lot of work into each and every aspect of our boxes so it's lovely to hear!

Posted 3 years ago

“I was amazed, it was the gift that kept giving. Loved opening the box and not knowing exactly what to expect. I thought the Magazine was awesome too. Can not wait for next months now. :-)”

Helpful Report

Posted 3 years ago

We couldn't agree more Nikki! Thank you for your great review!

Posted 3 years ago

“Loved the gin and looking forward to mixing a few cocktails”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we hope you love all the cocktails we suggest in our magazine!

Posted 3 years ago

“It was lovely to open and find all the different mixers and nibbles felt like it was my birthday”

Helpful Report

Posted 3 years ago

You can treat yourself anytime of year, birthday or not! Thank you for your review.

Posted 3 years ago

“Tremendous 1st box.. loved everything about it!”

Helpful Report

Posted 3 years ago

Thank you Dan! We hope you love the second just as much!

Posted 3 years ago

“Speedy delivery and such a surprise to find our local gin making an appearance. The magazine is a great advert for our lovely island.”

Helpful Report

Posted 3 years ago

What a thrill! We hope the gin was just as appreciated as it would be at home, thank you for your review!

Posted 3 years ago

“Enjoyed the surprises inside”

Helpful Report

Posted 3 years ago

It's always exciting not knowing what you're going to get! Thank you for your review.

Posted 3 years ago

“Delivery was quick and efficient. The package was parcelled securely so no items were damaged in transit. There was a large variety of snacks with my package that were all very tasty. The magazine was a great read for tips and ideas for cocktails and information on the gin recieved and other gins available from craft gin club”

Helpful Report

Posted 3 years ago

Thank you for your review Ashley! Whilst the gin is the star of the show it's always great to hear all the extras being appreciated just as much!

Posted 3 years ago

“I received my first box and was very impressed. Love the gin, currently my new fav. Definitely great value for money.”

Helpful Report

Posted 3 years ago

Hopefully every box will bring with it a new fav gin! Thank you for your review.

Posted 3 years ago

“Brilliant customer service in that communication is very well maintained about delivery! First box was sublime and left me feeling happy that I signed up! Can’t wait for July’s box!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review and feedback about our customer service team! We hope you love July's box!

Posted 3 years ago

“Excellent mix of items with thoughtful snacks which compliment the gin and mixers. Happy with product so far.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we hope you continue to enjoy!

Posted 3 years ago

“loved it and just in time to try different cocktails to celebrate our Golden wedding anniversary”

Helpful Report

Posted 3 years ago

Happy Anniversary! Thank you for your lovely review.

Posted 3 years ago

“I loved that I got to try gin craft with special offer to know that further purchases are defo not a waste of money”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we hope you continue to enjoy!

Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,413 reviews