Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.79

4.8 Rating 6,413 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always look forward to receiving and opening my Craft Gin Boxes. Lovely accompaniments to the gin itself. The Gin is always of good quality.”

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Posted 11 months ago

“I’ve always loved the Christmas box, but this time I was very disappointed. Manchester Gin is old hat, I expected something much more exotic. Schweppes Tonic, really? It’s so cheap and has an unnatural taste. Not sure I want to stay as a member. I’m also dissatisfied in the way I can use my reward points. I have quite a lot and should be able to use all of them against a ‘nice’ bottle of gin.”

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Posted 11 months ago

“I absolutely love Craft Gin Club. Each box is carefully thought out and great value for money. A great way to discover new gins from around the world. Can highly recommend”

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Posted 11 months ago

“The best club to be in”

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Posted 11 months ago

“Communication, I find very difficult, as you can only communicate via email? And as I’m well over 70 now, I prefer to talk to people, if possible? Thank you. Tony”

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Posted 11 months ago

Hi Tony. I'm sorry to hear this, I've just sent you a link to buy, that's hopefully a little easier - apologies for the hassle this is causing you. Do reach out if there's anything else I can do. Kind regards Trine Head of Customer Service

Posted 11 months ago

“Please, please, please no more Schweppes tonics. They're cheap and nasty and leave a bitter saccharin taste in your mouth which in no way compliments the gin.”

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Posted 11 months ago

“I purchased a £130 mystery box from The Craft Gin Club. I received £117 worth of gin per their site - you cannot benchmark the gins as they are mainly exclusive to them - however for the ones available at other merchants The Craft Gin Club are generally more expensive. Their response "well these gins might be £117 now were once available on our site at £180". This is a total con. AVOID The Craft Gin Club..”

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Posted 11 months ago

Hi John. I'm so sorry to learn of your bad experience with our Black Friday offer. I've made sure to email you directly, I'm keen for us to find a solution. Kind regards Trine Head of Customer Service

Posted 11 months ago

“Always delighted to receive my boxes from Craft Gin Club. Always arrive when expected, are really well packaged and always enjoy the gin and cocktail suggestions. What a pleasure 😍”

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Posted 11 months ago

“Excellent service, great Gins, love the cocktail ideas.”

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Posted 1 year ago

“Absolutely love getting my box of surprises! Delicious! 😋”

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Posted 1 year ago

“Absolutely love gin craft box”

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Posted 1 year ago

“Great box, great experience. Would recommend for anyone who enjoys gin, and is happy to give the odd cocktail a try.”

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Posted 1 year ago

“Excellent gins from all over the world”

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Posted 1 year ago

“Love my Craft Gin Box. It's like your birthday every month. The excitement of opening the box to see what's in it but the best thing is the bespoke gins you get to try. I love the exclusiveness of it. Good value for money but you take the chance if you don't like the gin it could be seen as money wasted. There have been a few for me but that's fine as plenty more I have loved. Ironically my best so far is from my homeland Scotland lol but plenty others I have loved from around the world. I love the snacks & treats & the magazine is a very high quality glossy. This box is a must for everyone if you love gin”

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Posted 1 year ago

“Love love loved it”

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Posted 1 year ago

“Always enjoy my craft gin there’s always something different to taste every time it comes can’t wait for my next box thank you all 🌹”

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Posted 1 year ago

“Always look forward to opening the box never know what your going to get.”

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Posted 1 year ago

“As always an interesting selection of goodies and a fabulous new gin to try”

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Posted 1 year ago

“Love getting a box.. great selection of gins, tonics, snacks etc. It's fun to try out gins you might not otherwise come across. Had a bit of trouble with delivery this time which was unusual, didn't catch me at home.”

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Posted 1 year ago

“Love, love, love the box for November 2023. It was right up my street with the flavours and all of the accompaniments. Plus the cocktail was totally scrumptious.”

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Posted 1 year ago

Craft Gin Club is rated 4.8 based on 6,413 reviews