Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.79

4.8 Rating 6,413 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An wonderful service, always giving you something new or unexpected in every box. Even if you don't particularly like that month's particular gin, it's always a great experience.”

Helpful Report

Posted 3 years ago

“Lots of different gins and great snacks have recommended to my daughter who is now a member”

Helpful Report

Posted 3 years ago

“Always look forward to your delivery - some very interesting gins and other goodies! Keep up the fantastic work.”

Helpful Report

Posted 3 years ago

“I really enjoy the surprise of what each box offers. I haven’t been disappointed yet! Looking forward to many more lovely gins in the future.”

Helpful Report

Posted 3 years ago

“Lovely to experience Gins you dont usually see in the shops and the other goodies are a great bonus”

Helpful Report

Posted 3 years ago

“Fantastic package great gin”

Helpful Report

Posted 3 years ago

“Absolutely love the gin club. Always look forward to receiving my box and it's always great, and worth the money. Only been one item that was off no use to me as wasn't vegetarian, but the rest have been great. Had some most yummy gins, I would never have tried before. Only downside, is maybe offer an alternative for tonic water as not everyone likes it. I've never had a problem so never had to contact customer service. You are always kept very up to date with delivery and its always as it says. Would fully recommend. Great to enjoy with friends.”

Helpful Report

Posted 3 years ago

“Lovely to get nice box of goodies , always unique snacks and gins”

Helpful Report

Posted 3 years ago

“Great selection of products and a beautiful bottle of craft gin every month. What more could you want?”

Helpful Report

Posted 3 years ago

“Delicious recipes for cocktails , very good quality gin .”

Helpful Report

Posted 3 years ago

“Gifted my subscription and the experience has been wholly positive. Great products, tasty snacks and helpful CGC magazine packed included in every delivery, with recipes and top tips on how to get the most out of the CGC experience.”

Helpful Report

Posted 3 years ago

“Great value for money. I really look forward to the box arriving every month. I love the cocktail of the month!!”

Helpful Report

Posted 3 years ago

“Best thing since sliced bread. Love it .look forward to box arriving Joan wright”

Helpful Report

Posted 3 years ago

“Amazing customer service. I don’t usually leave reviews but 5* is well deserved. Thanks gin craft club”

Helpful Report

Posted 3 years ago

“I got a subscription for my birthday and I love it! It has made me try new tastes and combinations and I love the businesses it supports! Customer service is fabulous too!”

Helpful Report

Posted 3 years ago

“Best thing we ever signed up for. Look forward to our box arriving every month and even the postman gets excited for us haha! I have reccomend so many friends and they all love it too.”

Helpful Report

Posted 3 years ago

“Just a great service and excellent products well worth the money”

Helpful Report

Posted 3 years ago

“I really look forward to receiving my box. I enjoy the surprise of not knowing what is in it and then learning more about each brand. Its clear a lot of thought and effort goes into it and has helped me decipher what tasting notes for gin I prefer. I like trying the different recipes and it makes it more of an occasion rather than just having any old drink.”

Helpful Report

Posted 3 years ago

You're right Maryanne, a lot of thought goes into each and every part of our box and we're so grateful it's appreciated! Thank you for your lovely review.

Posted 3 years ago

“Only had 1 delivery so far, but the quality of the products was amazing and being a member gives me much more choice on the shop etc”

Helpful Report

Posted 3 years ago

Thank you for your great review, hopefully your next delivery is just as impressive!

Posted 3 years ago

“Love it! Really look forward to opening my monthly box of surprises, worth every penny. Even the delivery driver tells me how many he has to deliver every time he brings mine, it was 15 this month 🤣👏”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Amanda! We're glad to hear so many of your neighbours are loving our gin boxes too!

Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,413 reviews