Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.79

4.8 Rating 6,414 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,414 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love that message telling me my box is on its way. I love unpacking my special treats and tasting all the different options.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Tracy, we do hope the boxes are always worth the wait!

Posted 3 years ago

“So exciting getting a package just for me every month”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Michelle, let's hope the excitement continues!

Posted 3 years ago

“Love being a member of this group. Great gins”

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Posted 3 years ago

Thank you for your lovely review Wendy, we hope you continue to enjoy your gins!

Posted 3 years ago

“Perfect:)”

Helpful Report

Posted 3 years ago

Thank you for your very kind review!

Posted 3 years ago

“Why can’t the magazine be packed just as careful as the gin, as every month it looks like it has been an afterthought and just stuffed in the box. Always damaged but this month was damaged beyond recognition. If it was even rolled it would be better.”

Helpful Report

Posted 3 years ago

Thank you for your review and your feedback Stephen, we've discussed this with our warehouse team in the hope that we can rectify this and everything will arrive in absolutely perfect condition.

Posted 3 years ago

“Love getting my Gin box each month, the gins have all been superb, any the quality is incredible. The wee snacks and tonic bottles are an added bonus, and I call them my treats! Thank you - I’m loving it - if you like gin, and are thinking about joining - just do it! You won’t regret it!!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review! We hope you continue to enjoy all the gin and all the treats!

Posted 3 years ago

“I love receiving my gin box, it feels like a real treat and a great way to try out lots of different gin and tonics.”

Helpful Report

Posted 3 years ago

Thank you for your review! We love providing a good mix of gin and tonics every month.

Posted 3 years ago

“Fantastic box of treats and great quality gin for a very fair price with free delivery. This is a must for gin lovers who want to explore different gin varieties and tonics. I cannot fault the craft gin club subscription and will continue to get it forever more!”

Helpful Report

Posted 3 years ago

We put so much effort into our boxes so it's so lovely to hear it's appreciated! Thank you so much for your review Elizabeth.

Posted 3 years ago

“I look forward to receiving my gin box with so many goodies to try. The chance to try different gins is great and the magazine is a good read.”

Helpful Report

Posted 3 years ago

Thank you for your review Susy, a lot of work goes into our magazine and we always want our members to enjoy.

Posted 3 years ago

“Love the opportunity to try gins I probably would not have come across. Its not often you don't want to get rid of an empty bottle!! And the variety of items that are included are fabulous.”

Helpful Report

Posted 3 years ago

It's always exciting to try a new gin you've never heard of before, thank you for your review and we hope you continue to enjoy!

Posted 3 years ago

“Have loved all the different gins we’ve had and like being challenged to be more adventurous with the syrups and recipes in the magazine.”

Helpful Report

Posted 3 years ago

Thank you for your review Kevin! Our mixologist loves making the cocktails for you all to try!

Posted 3 years ago

“We have it very few months and it’s a great mood booster! The unboxing of your surprise gin is great and the treat packs help when the weekend comes round and the feet go up!”

Helpful Report

Posted 3 years ago

It's always exciting opening a surprise box of Gin and having a treat, thank you for your review!

Posted 3 years ago

“Amazing contents every time! Fab delivery and great value for money! Have re entry upgraded to Bi monthly from quarterly!”

Helpful Report

Posted 3 years ago

Thanks for your review Karen! It's hard to resist getting them as often as you can and we know that.

Posted 3 years ago

“Fantastic So professional Puts a smile to n my darling wife’s face when the parcel arrives And that is PRICELESS”

Helpful Report

Posted 3 years ago

This is so lovely to hear Mike, I'm so glad it's enjoyed so much by you both.

Posted 3 years ago

“Prompt, beautifully packaged box of surprise delights enjoyed and trying out new gins I would probably not otherwise even see in the stores. Snacks always a talking point. Unaware of so many brands of tonic!!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Lesley. We're so glad you get to try so many new and exciting things with our boxes!

Posted 3 years ago

“Love this! Great service, love the surprises every month, good gins and have only had a good experience with the service.”

Helpful Report

Posted 3 years ago

Thank you for your review Marisa, we take great pride in our service and it's so lovely to hear it's appreciated.

Posted 3 years ago

“The boxes are great, sometimes a bit different (the snail and garlic crisps were awesome!). The gins have been lovely. I’ve changed from every 2 months to monthly and would recommend joining.”

Helpful Report

Posted 3 years ago

We love to provide a variety of snacks that you wouldn't normally choose, and we're thrilled you love them! Thank you for your review.

Posted 3 years ago

“I love receiving my gin box! It’s the high light of my month!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“Fabulous service with an amazing selection of gins and mixers. The monthly box is something I look forward to and will continue this next year.”

Helpful Report

Posted 3 years ago

We hope you continue to enjoy our boxes every month! Thank you for your review.

Posted 3 years ago

“The excitement of something new to try each time abs learning about gin through the magazine. Love the offers too!”

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Posted 3 years ago

Thank you for your review, and we're thrilled you love the magazine as much as we do!

Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,414 reviews