Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.78

4.8 Rating 6,445 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been a member of CGC for years now and have placed several orders from their shop. The service is always brilliant and on the rare occasion there has been an issue, it has been sorted within a few hours. The gin is a great reason to join but the service is what makes me stay and keep ordering.”

Helpful Report

Posted 2 years ago

Thank you for your really lovely review Joanna! We're so glad our service has been impeccable for you as we value our members greatly!

Posted 2 years ago

“Amazing service and the Gin Is fantastic!!”

Helpful Report

Posted 2 years ago

Great to hear, thanks Ben!

Posted 2 years ago

“I just loved everything about the box”

Helpful Report

Posted 3 years ago

Thank you so much for your wonderful review!

Posted 2 years ago

“Loved all the little treats. Haven't even tried the gin yet !”

Helpful Report

Posted 3 years ago

The little treats can be just as exciting! Thanks for your fab review.

Posted 3 years ago

“Excellent value well presented”

Helpful Report

Posted 3 years ago

Thanks for your fab review Debi!

Posted 3 years ago

“I'm a mum of 2 little people and it's lovely to have a monthly treat all for me.”

Helpful Report

Posted 3 years ago

Thanks for your kind review, we think it's important to treat yourself!

Posted 3 years ago

“amazing !! I loved my February box and it came on my birthday :) the cocktail was amazing and I will definitely be making again.”

Helpful Report

Posted 3 years ago

What a wonderful birthday treat! Thanks for your great review.

Posted 3 years ago

“The gin, selection of mixers and treats was very good and delightful to try! Good delivery via postal service and a room may need to be built to store the gin club selections.”

Helpful Report

Posted 3 years ago

Thanks for your fab review Sheila! We're so glad you're loving being a member.

Posted 3 years ago

“Every delivery is a pleasant surprise as you never no what expect. Never once had a gin which we did not enjoy. Great club and wishing you every success for the future”

Helpful Report

Posted 3 years ago

Thanks for your fab review, we're so glad you've loved all the gins!

Posted 3 years ago

“What a lovely treat for myself - loved all the goodies that came with the gin. Looking forward to my next delivery.”

Helpful Report

Posted 3 years ago

It's always good to treat yourself right?! Thanks for your fab review!

Posted 3 years ago

“Loved the gin, the mixer and all the snacks. Put a smile on my face! Can’t wait for the next one.”

Helpful Report

Posted 3 years ago

We're thrilled you love the box so much, thanks for your great review!

Posted 3 years ago

“This was for my Husbands birthday. He was very happy with it all and said that it was a very very nice gin and the dried kumquats were a new and extremely pleasant flavour for him.”

Helpful Report

Posted 3 years ago

Thanks for the great review Valerie, hopefully it's the gift that keeps on giving!

Posted 3 years ago

“First box and very pleased. Obviously got it on an "offer" starter box but even tho still good produce. Interesting get the opportunity to sample different products. All of which were exciting and delicious. Gin is very tasty. My daughter who is a huge Gin fan and a member of the Gin Club had never heard of it so its definitely an introduction to new Gins”

Helpful Report

Posted 3 years ago

Thanks for the fab review, we hope you've managed to find a new favourite gin through us!

Posted 3 years ago

“Disliked this gin”

Helpful Report

Posted 3 years ago

Hi Natalie! We're so sorry to hear that you weren't keen on the Song Cai gin from Vietnam - It's otherwise been so well received by our members. I'll make sure to pass on your feedback and we're always happy to take on some more comments via members@craftginclub.co.uk. Thanks for taking the time to review us, it's much appreciated. Kind regards Trine Head of Customer Service

Posted 3 years ago

“Yummy suprises”

Helpful Report

Posted 3 years ago

Thanks for the great review!

Posted 3 years ago

“It was great value and can't wait for my next gin box to arrive so pleased my daughter told me about craft gin club.”

Helpful Report

Posted 3 years ago

Thanks for your kind review, we hope you love the next box just as much!

Posted 3 years ago

“Great value for money. Love it being a surprise!”

Helpful Report

Posted 3 years ago

Thanks for the great review Emma, sometimes the surprise is the best part!

Posted 3 years ago

“Amazing value for so many quality items”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Martine!

Posted 3 years ago

“Amazing assortment of treats and tonics. The Gin is gorgeous and I love the recipes in the book tailored to the gin of the month.”

Helpful Report

Posted 3 years ago

We put a lot of work into our magazine so it's so great to hear you love it, thanks for the review Bev!

Posted 3 years ago

“Wowed by my first box! Arrived on schedule and the content is amazing! The gin is exquisite, even more so paired with the tonic & garnish. Opted for a 3 month subscription to start but this will definitely be changed to 2 months at least. Thank you 😊”

Helpful Report

Posted 3 years ago

We're thrilled you loved it even more than you expected Claire! Thanks for your fab review.

Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,445 reviews