Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.79

4.8 Rating 6,413 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved it full of extras, so glad I signed up”

Helpful Report

Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“Presented beautifully with lots of delicious goodies. Really enjoying the gin, love trying new ones. Can't wait for our next parcel!”

Helpful Report

Posted 3 years ago

We're so glad you loved your first box so much Clare, and hope you continue to enjoy them all the same! Thank you for your review.

Posted 3 years ago

“The box came battered with some of the contents missing. The gin was there so not too bad. I do not blame you fir the state of its arrival or missing contents. It’s just one of those things I guess. Not a lover of dry gin but this o W was a pleasant surprise. Fingers crossed my next one will be intact lol”

Helpful Report

Posted 3 years ago

Thank you for your review and your feedback, I've shot over a quick email to you to get those missing items replaced! For future reference, if you have any issues with any of your boxes please do not hesitate to get in touch and let us know!

Posted 3 years ago

“We got our first box at half price but it was definitely worth the full price. Fast delivery and lovely products! We loved the surprise and it is a great way of trying new gins.”

Helpful Report

Posted 3 years ago

We hope you stick with us and manage to find a new favourite Catherine, thank you for your review!

Posted 3 years ago

“Quick delivery, very well packaged, love the gin and tonics and the little snacks were delicious!”

Helpful Report

Posted 3 years ago

Thank you for your great review!

Posted 3 years ago

“So happy to receive my first box. Price was great, delivery on time and packed perfectly. Inside was full of lovely surprises. I enjoyed every one. Thank you. Can’t wait for next delivery!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, hopefully you love the next box just as much!

Posted 3 years ago

“VERY QUICK AND LOVELY CRAFT GIN :)”

Helpful Report

Posted 3 years ago

Thank you for your great review Sandra!

Posted 3 years ago

“Loved the gin, loved the tonics and all the little snacks. The Fairy Juice was really nice, also the cocktail.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Dee! We're glad you loved our cocktail of the month for June!

Posted 3 years ago

“Amazing! Great content I’m excited for next months 😍”

Helpful Report

Posted 3 years ago

We're excited too! Thank you for your lovely review.

Posted 3 years ago

“Beautifully packaged & great tasting products!”

Helpful Report

Posted 3 years ago

Thank you for your kind review Genevieve, we're pretty impressed with it too!

Posted 3 years ago

“Exciting to receive the surprise. A real treat and very enjoyable gin. Fynoderee…loved it!! All the extras make for an interesting evening sharing with friends.”

Helpful Report

Posted 3 years ago

The gin is the star of the show but we think the extras are just as important! Thank you for your lovely review.

Posted 3 years ago

“Fantastic introduction to the Craft Gin Cub. Can’t wait for my next order to arrive!”

Helpful Report

Posted 3 years ago

We're so glad you loved your first box so much, we hope we continue to impress! Thank you for your review.

Posted 3 years ago

“Great gin and wonderful mixers!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Caroll!

Posted 3 years ago

“The gin is delicious and the snacks were great. I can't wait for my next box!!”

Helpful Report

Posted 3 years ago

Thank you for your review Fran, we can't wait for you to receive it!

Posted 3 years ago

“Loved the range of snacks to go with the gin, the gin itself tasted great along with the tonics provided. Excellent value for money and cant wait for my next box”

Helpful Report

Posted 3 years ago

We always try our best to get great snacks and mixers in our boxes to go with the gin so we're glad you loved it! Thank you for your review.

Posted 3 years ago

“It’s like having birthday every day”

Helpful Report

Posted 3 years ago

We couldn't agree more Justyna! Thank you for your review.

Posted 3 years ago

“A lovely surprise when I opened the box as it was stuffed with super things. The gin was a real tonic. Ha ha ! Nice to try something different. Can’t wait for my next box.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we're thrilled you loved every aspect of your gin box!

Posted 3 years ago

“What a lovely surprise it was to open my first gin box which was packed full of goodies! It was delivered to the door, an absolute bargain (with a super promotional offer) and I got to try a new gin from the Isle of Man! Delicious!! Would certainly recommend and I’m looking forward to the next one!!”

Helpful Report

Posted 3 years ago

Wow, thank you for your lovely review Jayne! We hope your next box is just as impressive!

Posted 3 years ago

“A very good welcome pack containing a nice gin and a few other nice items. Thanks”

Helpful Report

Posted 3 years ago

Thank you for your lovely review of your first box!

Posted 3 years ago

“Great value - looking forward to my next pleasant surprise! All the extras make it really special.”

Helpful Report

Posted 3 years ago

Thank you for your great review, we're glad you loved the extras just as much!

Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,413 reviews