Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.78

4.8 Rating 6,445 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Gin club is absolutely fabulous. Customer service is second to none! Very quick replies to any questions. Delivered when they say it would be. And kept up to date with all tracking and emailed with info go on delivery. Many thanks Gin club and all staff”

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Posted 1 year ago

“Once again excellent and different selection - cheers”

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Posted 1 year ago

“Great price, fabulous customer service, delivery always prompt … perfect gift for gin drinkers”

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Posted 1 year ago

“Its my treat. I enjoy the cocktails after a hard weeks work and try gins and mixers and cocktails i would otherwise not experience. The treats are a great addition and feel like additional presents :) I am now aware of the great gins out there and I have expanded my preferred list of gin cocktail recipes.”

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Posted 1 year ago

“Their customers service is above and beyond. Yasmine on your Facebook page is fantastic, she responds to any queries promptly and politely. And that makes a happy customer.”

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Posted 1 year ago

“Loved the contents of my gin box, the gin was really lovely”

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Posted 1 year ago

“Greatvalue for money, chance to try different products”

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Posted 1 year ago

“If you like/love gin then craft gin club is for you. Lovely gins, mixers and nibbles and a lovely interesting magazine. It’s like Christmas when the box arrives.”

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Posted 1 year ago

“Its a real treat to look forward to unwrapping the Craft Gin Club box on arrival to unpack the gin and selected treats. The quality of gin and treats is consistently high and opens up new products and flavours not previously known about or sampled.”

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Posted 1 year ago

“Great gin box once again. I love opening my box and finding the contents”

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Posted 1 year ago

“I enjoy my Gin Box as a treat. Having it occasionally makes it a really special gift. A little more expensive but very high quality and well worth it.”

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Posted 1 year ago

“I love Craft Gin Club. It is like opening a Christmas present every month.”

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Posted 1 year ago

“Lovely box of treats”

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Posted 1 year ago

“Like others I used to love receiving the monthly box but over the last few years feel the overall value for money has declined. In addition the rewards program has almost become irrelivant (I currently have 5000+ points) as you only offer discount for the the online shop now - not able to put them towards a monthly box. I think you should reward your customers better considering the amount of money spent”

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Posted 1 year ago

“Loved the gin, loved the cashew snack , not keen on tonic or soft drinks. Other snacks not my taste but you can't win them all. Main thing for me is a decent gin which this was. Nice botanicals so lovely flavour. My kind of gin. Love the fact that this as with other gins are bespoke to the CGC. Loved finding out about the other gin they produce. Love the excitment you get when your box arrives. Roll on the next one! :-)”

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Posted 1 year ago

“I really enjoyed receiving my gin of the month box. For once I read all the magazine and tried out all the cocktails and the nibbles etc that came with the box. I was surprised at the cocktail with cream soda. I never thought I would like it, as normally I don’t like cream soda but it was really good. Another convert!👍”

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Posted 1 year ago

“I look forward to my monthly box. The cocktails are easy to make and all the ingredients included. The gin is always of the highest quality.”

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Posted 1 year ago

“I used to love receiving my monthly box but I feel like the quality of the extras has gone down yet the price has increased. I've been a customer for over 3 years so I think it would be nice if the rewards program was better, you only offer Money of vouchers in the online shop now as you used to be able to use them off a box . I think you should reward your customers better considering the amount of money spent”

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Posted 1 year ago

“Enjoy the surprise of new quality gins and nibbles”

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Posted 1 year ago

“Always a treat. Enjoy very much”

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Posted 1 year ago

Craft Gin Club is rated 4.8 based on 6,445 reviews