Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.78

4.8 Rating 6,445 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything you need to compliment the Gin is included, cocktail ingredients, snacks. All you need to supply is a glass! Customer service is second to none and the price is exceptionally good. Delivery to your designated location on time every time.”

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Posted 2 years ago

“The cocktail was amazing”

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Posted 2 years ago

“Tasty gin with mouth watering nibbles and great cocktail suggestions”

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Posted 2 years ago

“Very happy”

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Posted 2 years ago

“Very happy was a lovely gin”

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Posted 2 years ago

“Loved my first Gin box ...wonderful surprise with treats, great quality Gin and some amazing tonics! 👏”

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Posted 2 years ago

“loved it, it is a nice surprise when you receive your box so many different things inside and the excitement of making a new drink”

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Posted 2 years ago

“Well I was surprised when I fought my way into the box to find what was a treasure trove of a fantastic Gin and not only Tonic but snacks and drinks that would make a cocktail or two. Brilliant contents at a decent price, what more could you want? Customer Service are there if you need help, delivery was on time but I didn’t need to use the very fair returns or refunds! So good I bought another!”

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Posted 2 years ago

“great gift”

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Posted 2 years ago

“The customer service was fantastic and the delivery was really good even though we had postal strikes ,it’s was lovely to be able to make some brilliant cocktails 😊”

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Posted 2 years ago

“When I eventually received my parcel, after over 3 weeks and having to reorder, the content was very nice although a bit of a let down after such a long wait”

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Posted 2 years ago

“January was my first delivery. Turned up very quickly and on time - packaged well Loved the gin and mixers but some of the extras were to ‘fancy’ for me”

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Posted 2 years ago

“Intended to just gave the half price first box, but was so impressed by the content that I’ve kept the subscription on!”

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Posted 2 years ago

“Loved it ! Can’t wait for my next box”

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Posted 2 years ago

“My welcome box was lovely I really liked the gin the cocktail and the nibbles it arrived very quickly despite the postal strikes and well packaged.”

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Posted 2 years ago

“Family were here for Xmas when my goody box arrived. It was a surprise for them. They loved it was a Scottish gin and also Christmassy. I don’t drink but they ALL loved the special flavours.”

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Posted 2 years ago

“Loved the full sized bottle of Gin and all the delicious treats. Perfect treat, can’t wait for the next box”

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Posted 2 years ago

“I was a member of the Gin Club when it first started out then I left for awhile. I have since re joined and I was very impressed with my first box!. Definitely more goodies it’s like a little gift 🎁 for yourself ! Very happy.”

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Posted 2 years ago

“Terrible service. Part of my order was not delivered and despite 3 chasers they have not had the good grace to reply. Membership duly cancelled. I would not recommend them. To add insult to injury Royal Mail then delivered the next box to the wrong address and I am having trouble disputing it. A”

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Posted 2 years ago

“December gin was truly horrible with an overriding taste of aniseed.Friends i have spoken to had the same opinion.I emailed feedback but rather disappointed not to receive a reply.I do really enjoy the monthly gin but not considering if i want to continue to subscribe”

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Posted 2 years ago

Craft Gin Club is rated 4.8 based on 6,445 reviews