Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.78

4.8 Rating 6,435 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They don't remind you that the payment is coming up, so just let you know once they've taken it. I emailed as soon as they processed my October payment and was advised they would be able to refund me if I refused the box from Royal Mail. I did this on 6th October and they still haven't refunded me. Worse still they are refusing to answer emails.”

Helpful Report

Posted 2 years ago

Hi Dominique! I'm so sorry to lean about your experience with us, that isn't at all the service we aim to provide. I've made sure to reply to your email and sorted out the refund - do let me know if you need anything else. Kind regards Trine Head of Customer Service

Posted 2 years ago

“It was amazing my first box”

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Posted 2 years ago

“I loved everything about it: the presentation, the snacks, the mixers, the extras, the magazine with recipe ideas and, of course, the gin!”

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Posted 2 years ago

“Excited to receive my next box.”

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Posted 2 years ago

“Great first box from the club”

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Posted 2 years ago

“Lovely flavour. Cocktails interesting. Look forward to next delivery”

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Posted 2 years ago

“Lovely snacks and gin with great ideas on what to mix it with.”

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Posted 2 years ago

“Fantastic service from quality packaging to beautiful gins & treats!”

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Posted 2 years ago

“The craft gin club is fantastic value for money Always deliver the best quality and prompt delivery.looking forward to my next delivery.”

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Posted 2 years ago

“Just perfect, only trouble was, it went down too easily 🤣”

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Posted 2 years ago

“Love trying out other Gins. This was another good one to taste. Looking forward to the next.”

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Posted 2 years ago

“I was excited to see what was in the package and it did not disappoint , look forward to the next one.very good value and some nice little snacks, I was impressed with how it was packed”

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Posted 2 years ago

“Well thought out mix.”

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Posted 2 years ago

“Loved it !!!!!!!!!”

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Posted 2 years ago

“Loved my first box, delivered on time snd everything packaged safely…. Looking forward to my next box! Thanks”

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Posted 2 years ago

“Loved my Scottish themed gin box and can't wait for the next one.”

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Posted 2 years ago

“Loved the Gin itself and the tonics, not sure about the cocktails, probably just not to my taste.”

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Posted 2 years ago

“What a great club to join”

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Posted 2 years ago

“Really enjoyed the gin and box of goodies. Very nice treat.”

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Posted 2 years ago

“Fantastic gin loved the whole box with snacks and magazine and now looking forward to my Christmas one”

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Posted 2 years ago

Craft Gin Club is rated 4.8 based on 6,435 reviews