Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.78

4.8 Rating 6,452 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's something to look forward to each month. A treat of ginormous selections. That we can all share and enjoy 😉”

Helpful Report

Posted 3 years ago

Sharing all the delicious goodies is sometimes difficult! Thank you for your lovely review Joanne.

Posted 3 years ago

“Love being part of the club, my wife and I love receiving the monthly box, to open and find what surprises you have inside! Magazine has really good ideas for cocktails, enjoy relaxing in my garden reading it.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we love creating our magazine and are so glad you enjoy it!

Posted 3 years ago

“I love the surprise of what gins I will receive was happy month and I love the little bits you get with it like crisps popcorn etc and I love the cocktails too”

Helpful Report

Posted 3 years ago

Thank you for your lovely review! We couldn't agree more, the surprise is so exciting.

Posted 3 years ago

“Useful nibbles, good ideas for cocktails from the magazine. I don’t always like the gin (sorry) but so far I’ve loved 3 out of 4. It gives me an idea of what to buy for myself.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review! No need to apologise, we know our members have different tastes and it can't always be 100% happiness!

Posted 3 years ago

“Look forward to the delivery and always love the contents”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Mary! We hope you enjoy your next box just as much!

Posted 3 years ago

“Love the gin subscription with all the goodies it comes with. The magazine is also great to read as well as learning new tips and mixes!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Emma, we love the magazine and are so glad you love it too!

Posted 3 years ago

“Love waiting to see what gin and goodies I get. This is a great surprise in a box and one that is worth waiting for.”

Helpful Report

Posted 3 years ago

Opening the box and revealing the contents is always exciting! Thank you for your review!

Posted 3 years ago

“A box full of great gin and goodies! It’s not just a box it’s an experience! Great value for money- Cocktails, g and t, snacks, magazine! All you need for a great night(s) in! Excellent customer service, always someone to help and it’s never too much trouble. Super delivery and well packaged. A cracking craft club to be a part of.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We agree that it's an experience and we're so glad all the aspects of the club are valued by our lovely members!

Posted 3 years ago

“The best gift from me to me ever, can't wait for each box , haven't been disappointed yet”

Helpful Report

Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“Really love the variety of the gins and exploring each distillery and the goods they offer. I’ve never tried any of the gins I’ve received so far which is great. Really like the stories behind some of these distilleries and the support they give to charities, that’s how it should be I’m a great believer in passing it forward!!!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Lynne, we hope you've found a new favourite with us! It's also really nice to hear how much you enjoy reading the stories of our distillers and their charitable work.

Posted 3 years ago

“Really look forward to my Craft gin club box. Feels like I'm receiving an indulgent gift! Smooth process, good, clear, communication. Prompt delivery. My husband has also joined rum club and is another very happy customer 👍👌💯”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Maxine! We hope you enjoy your next box just as much!

Posted 3 years ago

“The monthly gin is gin you wouldn't normally find in the shops and is what I refer to as Artisan Gin. The customer service is fantastic, you have a problem and they move heaven and earth to rectify it. Delivery as specified and it is always very well securely packed in thick plastic bottle holders then in a strong cardboard box. I would recommend the gin club if you like gin and very good gin at that, It is great value for money, not only a bottle of gin but mixers, snack and other bits to help you make the cocktails of the month. They are defiantly a five star organisation, superb.”

Helpful Report

Posted 3 years ago

Thank you for your really lovely review, we're so glad you love every aspect of our club and your boxes!

Posted 3 years ago

“Craft Gin Club have one of the best customer service depts out there. Any issues are dealt with quickly and no drama. Deliveries are as specified and if any damage is incurred during transit they rectify issues immediately They are without doubt a 5 star 🌟 outfit Well done and cheers”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely review Helen, we take pride in our excellent customer service and are always so glad when our members feel the same!

Posted 3 years ago

“Love receiving my Gin boxes. Nice to try different Gins that are not readily available in the supermarket. Love the little extras that come with it too!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Becky! We hope you've found some new favourites!

Posted 3 years ago

“A delightful treat every single month! I don't actually drink a lot but a fancy G&T a couple of times a week really hits the spot. The Gin box is delivered full of lovely extras which really make a difference.”

Helpful Report

Posted 3 years ago

Thank you for your kind review Sam, we're glad we can provide just the right G&T for when you fancy a little pick me up!

Posted 3 years ago

“Great Gin, lovely accessories and surprises in box, great quality and service all round....happy days!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we're glad you're enjoying all the contents and not just the gin!

Posted 3 years ago

“I love receiving my gin box”

Helpful Report

Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“Always looking forward to my next box. Love the cocktail recipes and the magazine. Thank you craft gin club”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we love creating the cocktails for our members!

Posted 3 years ago

“Its so exciting getting a treat every 3 months. It’s like a little surprise because you don’t know what you are going to get (that’s if you can avoid the temptation of looking on social media to find out before it arrives haha). The bottles are beautiful. I’m currently upcycling a gin cabinet and the fancy bottles are going to look fab inside.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Hannah! It is hard to resist temptation we know, but the surprise is always exciting!

Posted 3 years ago

“Fast and efficient delivery, great member's discounts and amazing gins. What more could you ask for.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Amy! We love our members and only want them to have the best!

Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,452 reviews