Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.79

4.8 Rating 6,415 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joined after seeing how much friends were enjoying being a member. Signed up with a fab offer. Never considered myself agin drinker until a friend persuaded me to try a flavoured one, now a convert to all gin😂. Look forward to receiving my boxes as it like having a birthday surprise every few months. Like that I get an email saying the payment has been taken followed by the one that says it’s been dispatched.”

Helpful Report

Posted 3 years ago

Thank you for your really lovely review! I hope your friend referred you so they got loyalty points with your discount, but converting you to gin means they must be a pretty good friend!

Posted 3 years ago

“I joined with a special offer for two boxes which is a great introductory offer. My first box went astray after being sent out for delivery but the people at customer service were brilliant and organised a replacement which arrived very quickly. The box even at full price is great value for money and I really look forward to getting my surprise gin and tasty snacks every three months.”

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Posted 3 years ago

Thank you so much for your kind review Irene, we're really proud of the level of customer service we offer and always do our best to keep our members happy! We hope we can keep you as a loyal member for a long time.

Posted 3 years ago

“Receive my box within a couple of days of being notified each month. I really look forward to unboxing it. Didn't think I'd be so excited every time haha. I recommend it as good value in comparison to other similar clubs.”

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Posted 3 years ago

Hi Leigh, thank you so much for your review! It is always exciting to receive a new gin, no matter how many you have!

Posted 3 years ago

“I'm so excited to see what's in my box each month and haven't been disappointed at all. Its a real opportunity to try gins and nibbles that I probably wouldn't have bought. It's great fun to mix the cocktails and make the recipes in the magazine, I'm so glad my friend recommended joining. Bring on May's box. 😃”

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Posted 3 years ago

Thank you for your lovely review Lesley, it's so good to hear you've never been disappointed by a box! We hope once restrictions lift your friend and yourself can make the delicious cocktails together!

Posted 3 years ago

“I saw an advert for Craft Gin Club; what particularly attracted me was the ‘No Contract’ aspect of it. I signed up and now eagerly await my box every month. I love the magazine and read it cover to cover too. It arrives on time, content is specially curated with mixers, miniatures and there are lovely promotional emails on offers, cocktail and recipes. Love it!!”

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Posted 3 years ago

Thank you for your kind words Sandie, we would never want our members to feel as though they can't cancel or change their membership as their needs suit, but are so glad we have so many loyal members who love the club as much as we do!

Posted 3 years ago

“Love my gin box delivery. I’m always excited to see what gin it is and try out the cocktail of the month. The magazine is excellent and the unusual snacks give you the chance to try something you probably wouldn’t usually buy.”

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Posted 3 years ago

Thank you for your kind review! We love introducing our members to delicious and different snacks, along with the tastiest gin we can find!

Posted 3 years ago

“I really look forward to receiving my box. Can’t wait to open it. April’s gin was amazing. Love the goodies in particular the garnishes”

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Posted 3 years ago

Thank you for your lovely review! We think the garnish can really make or break a G&T so it's important to have the right one, and we're so glad you love it!

Posted 3 years ago

“I bought a craft gin membership for a couple of relatives for Christmas in the absence of being able to see them to give them a physical gift. I decided to self gift a membership to me too and we all love it! It feels like a birthday when the monthly package arrives - it has been a real boost during lockdown and a special treat to look forward to. The gins have all been delicious and the magazine and mixers and snacks take it to the next level; I particularly like the cocktail of the month aspect.”

Helpful Report

Posted 3 years ago

Hi Helen, we're so glad to hear you've been loving your membership and even managed to get your family involved! We're so proud of our boxes, including the little bits and pieces so it's lovely to see hear when someone appreciates those. Enjoy a G&T for us later!

Posted 3 years ago

“I look forward in anticipation for my next delivery”

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Posted 3 years ago

Hi Deb, thanks for your great review! I hope you enjoy your next box as much as you have those previously, we're definitely a fan!

Posted 3 years ago

“Always exciting to see what's in the box - a lovely treat to look forward to!”

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Posted 3 years ago

Thank you for your five star review. We're always excited to see your reactions to the box contents too!

Posted 3 years ago

“Not only great gins but a very informative magazine showing you how to use all the ingredients to make the perfect G&T or cocktails. And there’s some extra treats included too!”

Helpful Report

Posted 3 years ago

Thank you for your really kind words! We are particularly proud of our Ginned! Magazine, the team work so hard to make sure it's got everything you could possible need!

Posted 3 years ago

“Fantastic treat, always look forward to it's arrival”

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Posted 3 years ago

Thank you for the lovely review Sue! It's a treat we are sure you deserve.

Posted 3 years ago

“I like the flexibility of the subscriptions, I get mine delivered every 3 months and it's such a treat. You get a good range of snacks and mixers, enough to enjoy a good couple of the cocktails. I honestly think it's well worth the money.”

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Posted 3 years ago

Hi Vanessa, so glad to hear you love the box! We have so many quarterly members who love the occasional treat and it's always lovely to hear.

Posted 3 years ago

“Just something to look forward too and chat to my friends about”

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Posted 3 years ago

We love to hear that you chat about our gin boxes with your friends, our community is one of the best parts of CGC!

Posted 3 years ago

“Loving being a member of the gin club”

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Posted 3 years ago

Thanks for your kind review! We hope you continue to love your membership just as much.

Posted 3 years ago

“Really enjoy the variety of gin and mixers that I would not normally try.”

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Posted 3 years ago

Hi Patricia, We're so glad to hear you love the variety! We love introducing our members to new gins and even mixers that you don't normally find.

Posted 3 years ago

“Great value, great gin, can't wait for each one to arrive!”

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Posted 3 years ago

Thanks for the lovely review Carolyn! We think £40 for a superb craft gin and all the other goodies is a bargain too!

Posted 3 years ago

“A lovely box of treats sent to your door, I like the little extras that come with the actual gin itself and also the great magazine which is always a good read.”

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Posted 3 years ago

What a lovely review! The little extras are just an added bonus, and we love how much they love they always get too!

Posted 3 years ago

“I look forward to the parcel arriving with glasses at the ready”

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Posted 3 years ago

We feel the same way Andi! That first sip of a delicious gin in an evening is incomparable.

Posted 3 years ago

“Amazing parcel every month.”

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Posted 3 years ago

Thank you for your kind review Chantel, we hope we continue to impress!

Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,415 reviews