Courier Expert - Delivery Reviews

Name: Courier Expert - Delivery
Address: Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,, Market Deeping
Rating: 4.85

4.9 Rating 2,577 Reviews

98 %

of reviewers recommend Courier Expert - Delivery

Company Reviews

Metrics

Info

4.9

Based on 2,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Courier Expert - Delivery:

For a fast courier service and dedicated courier vans, you can trust Courier Expert’s same day courier delivery service to collect & deliver your goods quickly and securely anywhere in the UK. Our comprehensive range of vans, ensure we can move anything from documents to pallets within the UK, quickly and efficiently.

Visit Website

Phone:

0871 474 5885

Email:

deliveryfeedback@courierexpert.co.uk

Location:

Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,
Market Deeping
PE6 8FD

Courier Expert - Delivery 5 star review on 6th August 2023

Anonymous

Courier Expert - Delivery 5 star review on 11th July 2021

David Mars

Anonymous

Anonymous // 01/01/2019

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“Got through on the phone straight away and had very precise information with very kind and relaxed correspondence I knew I could count on my parcel to be delivered on time! Diolch yn fawr!”

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Posted 6 years ago

“This was the first time we used this service, and not the last. Saved us time & money.”

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Posted 6 years ago

“It Started off rather well, when booking the service, I have been advised of the max (free of charge) 15 minutes waiting period and that we would have to carry the cost for any longer waiting time. However, it was not made clear that once the waiting time is exceeded 15 minutes we will be billed for the entirety of the waiting time (including the initial free 15 minutes). The Driver did have to wait as the goods were not ready for collection upon arrival, which was 10 minutes prior the agreed time of pickup. However, the feedback from our colleagues was disappointing as he seemed unprofessional when answering the phone. Furthermore, the driver confirmed that he was waiting onsite whilst the goods were readied for collection, which could not be confirmed by. Overall, the goods arrived, but it was not a great experience for most parties involved.”

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Posted 6 years ago

Hi Sarah, I do apologise for any confusion. Essentially how it works is that we do indeed charge for the entirety of the waiting time, however should the wait be less than 15 minutes, we would actually waive the charge, as the amount would be too small to cover the administration time taken to deal with it. In this case the driver waited 40 minutes but we charged you only for 30, as he arrived at the collection 10 minutes early. Once again, sorry if we have caused any confusion on this matter.

Posted 6 years ago

“Very efficient process from getting a quote through the collection of the parcel to delivery. Staff very friendly and helpful and great tracking with email updates.”

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Posted 6 years ago

“Having used this service for the first time we found them to be efficient, helpful and reliable. Would be happy to use them in the future.”

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Posted 6 years ago

“Excellent and reliable service, would definitely use again”

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Posted 6 years ago

“The driver turned up exceptionally quick and was very well presented with all the information that he required. A very friendly gent (sorry I’d forgotten his name). I was fully informed by email all the way through the courier process through to delivery. The item that was taken by the driver was hugely important to the future of our firm and I would not hesitate to use them again. Many Thanks.”

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Posted 6 years ago

“I found Courier Expert to be a simple yet efficient service to book. The courier that came to pick up our parcel was lovely, very smart and professional. I would definitely use your company again, and would recommend you to my business colleagues. Many thanks.”

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Posted 6 years ago

“REASONABLE CHARGE/EXPERTLY ACCOMPLISED!”

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Posted 6 years ago

“Good service. Always collect and deliver on time. Price is quite reasonable also.”

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Posted 6 years ago

“We had not used Courier Expert before, but we were extremely satisfied with the level of service we received and the professionalism of the driver, who kept us updated when it was required. We wouldn't hesitate in recommending this courier service.”

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Posted 6 years ago

“A very professional service - from booking to the email updates - we will certainly use your company again in the future.”

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Posted 6 years ago

“great service”

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Posted 6 years ago

“I used Courier Expert for the first time this week and managed to get a very important package delivered to a customer in London within 5 hours of contacting them, very impressed with the ease of the service and the excellent communication throughout the delivery. Would definitely use them again.”

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Posted 6 years ago

“They were very reasonably priced and although there was one minor hiccup in communication, that was sorted and they delivered it in excellent time”

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Posted 6 years ago

“Easy on line system, help being offered along the way with chat, kept informed by email and text every step of my parcels journey”

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Posted 6 years ago

“bloody brilliant”

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Posted 6 years ago

“Excellent, collected as agreed and dropped off on time. Superb service, will use again.”

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Posted 6 years ago

“Great service. Would be even better if you sent us an invoice!”

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Posted 6 years ago

“From call to collection to delivery it went smoothly, seemed fairly priced and I was notified all the way.”

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Posted 6 years ago

Courier Expert - Delivery is rated 4.9 based on 2,577 reviews