Courier Expert - Delivery Reviews

Name: Courier Expert - Delivery
Address: Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,, Market Deeping
Rating: 4.85

4.9 Rating 2,553 Reviews

98 %

of reviewers recommend Courier Expert - Delivery

Company Reviews

Metrics

Info

4.9

Based on 2,553 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Courier Expert - Delivery:

For a fast courier service and dedicated courier vans, you can trust Courier Expert’s same day courier delivery service to collect & deliver your goods quickly and securely anywhere in the UK. Our comprehensive range of vans, ensure we can move anything from documents to pallets within the UK, quickly and efficiently.

Visit Website

Phone:

0871 474 5885

Email:

deliveryfeedback@courierexpert.co.uk

Location:

Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,
Market Deeping
PE6 8FD

Courier Expert - Delivery 5 star review on 6th August 2023

Anonymous

Courier Expert - Delivery 5 star review on 11th July 2021

David Mars

Anonymous

Anonymous // 01/01/2019

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“The best ??????”

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Posted 3 months ago

“Brilliant service”

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Posted 3 months ago

“Fantastic service from Satwinder.”

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Posted 3 months ago

“Really speedy service, thank you!”

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Posted 3 months ago

“Alec was prompt polite and carried out the task with ease and speed. They followed all provided instructions and delivered the packages within the timeframe. Thank you!”

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Posted 3 months ago

“This was totally seamless! Driver turned up on the dot, and using the tracker I received realtime updates on progress. I got alerted at every stage of the journey, and my very important package got delivered on time. I would definitely recommend this company, and will use again. 5 stars from me.”

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Posted 3 months ago

“Excellent service, highly recommended. Special thanks to our courier Florin, thank you so much!”

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Posted 3 months ago

“Quick and Efficient service. Good communication and great customer service”

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Posted 3 months ago

“10/10 service.”

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Posted 3 months ago

“Super helpful and patient - really efficient, thank you!”

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Posted 3 months ago

“Would recommend”

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Posted 3 months ago

“Arrived promptly and well packed”

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Posted 3 months ago

“Great service from start to finish.”

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Posted 4 months ago

“Very good service and very reliable.”

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Posted 4 months ago

“Turned up 2 hours late so nobody was available to accept the delivery as planned. Then didn't go to the goods entrance as i requested. Had to go to building's reception, courier tried to leave the 2 large boxes in reception before i could get someone to meet him with the parcel creating a security panic in the building.”

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Posted 4 months ago

Hi Kirsty, Sorry that you have had cause to write a negative review . I have looked into this and the drivers account is quite different, which is as follows: Driver arrived on delivery point at 12:35pm, but he found that no-one was on loading bay, so he went to the reception to find out when the staff would be back. He also tried to call delivery contact phone number, but there was no answer. The security then sent the driver back to the loading bay where he stayed for 20 more minutes. He then called our office who told him to go back to reception. Then the customer phoned him and told him to wait until someone was organised to meet him, because they were not physically available to meet him. The driver was at delivery point around 1 hour and 15 min. Despite this he did not ask for any additional fee, for this reason, we do not ask to add any extra charges to your account. Should you wish to discuss the matter with us further, please reach out and get in touch in the usual away. Thank you and sorry again that this has resulted in a cause for complaint.

Posted 4 months ago

“Zane was fantastic. Polite and helpful, arrived on time and let me know when he was about to arrive at the delivery location. Can't ask for more!”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“The collection was supposed to be at around 11am, but ended up being more towards 2pm, however, the Courier Expert team kept me updated on the situation. When the courier arrived however, 2 of my colleagues went to meet him to assist with unloading as it was quite a big item. He commented multiple times about how they are both female therefore won't be of much help and they should have sent a man, and then proceeded to watch them unload on their own not offering any help. Completely unnecessary.”

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Posted 4 months ago

Thank you so much for taking the time to share your valuable feedback about our Delivery service! We appreciate your your feedback. We have spoken to the driver concerned and a sanction has been applied. We consider the behaviour you reported, to be unacceptable. We also wanted to extend our gratitude for your willingness to reach out. If there's anything else we can do to assist you or if you have any further questions or concerns, please don't hesitate to contact us. We'll be more than happy to help in any way we can. Once again, thank you for your valuable review. Warm regards, Andy

Posted 4 months ago

“Great Service as always”

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Posted 4 months ago

“HIGHLY RECOMMENDED!! From the start and before the job Jack communicated with me and reassured me that the job would be completed on time. He has to pick up a passport from the passport office and meet me at the Airport 4 hours away. He communicate the whole time, updated me and delivered before the deadline. If you are looking for someone dependable and trustworthy I would definitely recommend jack.”

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Posted 4 months ago

Courier Expert - Delivery is rated 4.9 based on 2,553 reviews