Courier Expert - Delivery Reviews

Name: Courier Expert - Delivery
Address: Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,, Market Deeping
Rating: 4.85

4.9 Rating 2,575 Reviews

98 %

of reviewers recommend Courier Expert - Delivery

Company Reviews

Metrics

Info

4.9

Based on 2,575 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Courier Expert - Delivery:

For a fast courier service and dedicated courier vans, you can trust Courier Expert’s same day courier delivery service to collect & deliver your goods quickly and securely anywhere in the UK. Our comprehensive range of vans, ensure we can move anything from documents to pallets within the UK, quickly and efficiently.

Visit Website

Phone:

0871 474 5885

Email:

deliveryfeedback@courierexpert.co.uk

Location:

Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,
Market Deeping
PE6 8FD

Courier Expert - Delivery 5 star review on 6th August 2023

Anonymous

Courier Expert - Delivery 5 star review on 11th July 2021

David Mars

Anonymous

Anonymous // 01/01/2019

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“The courier was very polite with good customer service and delivered my letter within about 15 mins. The tracking that you provide is good and evidence of delivery by supplying me with a photo was good.”

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Posted 2 years ago

“Easy to use, fast, good value and very helpful staff. Excellent reporting gave me the comfort that I knew what I sent was delivered the same day and exactly when I wanted.”

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Posted 2 years ago

“A user friendly system is in place, easy to book and I like the fact you can track in real-time the courier. Great customer service.”

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Posted 2 years ago

“Ver effficient and great communication”

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Posted 2 years ago

“Excellent service used it for the same day with the deadline was done without any hassle”

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Posted 2 years ago

“Prompt Efficient and Flexible Thanks”

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Posted 2 years ago

“I have used Courier Expert twice now - once for a same-day urgent delivery and the other for a next-day delivery. Both have been delivered on time. Staff were extremely helpful when booking and also when collecting. I will definitely use again and would recommend.”

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Posted 2 years ago

“The package I was sending was very time-sensitive. I arranged for the pickup time of 1 PM to leave two hours extra for traffic, however, my courier was 2.5 hours late to pick up and even later to deliver the package. Requesting customer support contact me as this service was completely unacceptable.”

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Posted 2 years ago

Hi Stephanie, I have looked into this and it appears to me, the courier arrived unacceptably late. There were traffic issues but I accept the driver should have factored ths in and planned accordingly. Please email me directly at andy@courierexpert.co.uk to discuss further.

Posted 2 years ago

“Great service, good communication.”

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Posted 2 years ago

“Did exactly as we asked within the hour, top service”

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Posted 2 years ago

“A very good service but very expensive to use.”

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Posted 2 years ago

“Having twice given Courier Expert the exact size and weight of the thing to be shipped, and twice getting the same price, I was staggered, once I'd paid to get a phone call from the manager asking for alot more money. When I asked for an immediate refund they told me it could take up to 3 days to get my funds back. Won't be using them again.”

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Posted 2 years ago

Hi David, I'm sorry your not happy with your recent experience, I would however like to offer our side of the story. When you first contacted us, you asked for a quote for a midi van with a 2 meter load space, no complications were mentioned to us at that stage. The next day, when you came back to accept the quote, while we were taking the booking and payment details, you added another requirement, our understanding was that you wanted a vehicle with a lifting tailgate (basically that's a hatchback as opposed to twin barn doors) the call handler said she should be able to source one. However, we later discovered that there was a mix up in the conversation, the call handler had misunderstood you, it turned out you actually wanted a van with a 'tail lift', which is normally used to lift heavy pallets onto a vehicle. So we offered you an alternative quote for that type of vehicle, which you rejected. We subsequently agreed a full refund, which we actioned immediately. If the payment took 3 days to get back to you, that could be down to the processing time of the bank/credit card provider. We returned your payment as fast as we were able to. Once again, we are sorry this wasn't handled better on our side, we will learn from the experience.

Posted 2 years ago

“Excellent service, delivered before the actual estimated time”

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Posted 2 years ago

“Excellent prompt service”

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Posted 2 years ago

“Excellent, reliable service.”

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Posted 2 years ago

“Courier Expert came through for us when we had a last minute delivery. The courier turned up at the time specified and delivered within the hour with complete documentation of the process. Really pleased with the service, will definitely use them again.”

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Posted 2 years ago

“Booked for two same-day journeys from Liverpool - Glasgow. Courier arrived on time both days and delivered items with no issues.”

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Posted 2 years ago

“I was very happy with the service of this company, quick and efficient, and I would use it again.”

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Posted 2 years ago

“faultless... timely, professional, delivered! thank you”

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Posted 2 years ago

“Could not fault”

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Posted 2 years ago

Courier Expert - Delivery is rated 4.9 based on 2,575 reviews