Courier Expert - Delivery Reviews

Name: Courier Expert - Delivery
Address: Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,, Market Deeping
Rating: 4.85

4.9 Rating 2,578 Reviews

98 %

of reviewers recommend Courier Expert - Delivery

Company Reviews

Metrics

Info

4.9

Based on 2,578 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Courier Expert - Delivery:

For a fast courier service and dedicated courier vans, you can trust Courier Expert’s same day courier delivery service to collect & deliver your goods quickly and securely anywhere in the UK. Our comprehensive range of vans, ensure we can move anything from documents to pallets within the UK, quickly and efficiently.

Visit Website

Phone:

0871 474 5885

Email:

deliveryfeedback@courierexpert.co.uk

Location:

Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,
Market Deeping
PE6 8FD

Courier Expert - Delivery 5 star review on 6th August 2023

Anonymous

Courier Expert - Delivery 5 star review on 11th July 2021

David Mars

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“booked at short notice and arrived on time”

Helpful Report

Posted 8 years ago

“Very prompt and efficient”

Helpful Report

Posted 8 years ago

“Courier could not be more helpful. An issue arised at delivery location and I was phoned directly to assist with a solution. Very helpful courier. All sorted.”

Helpful Report

Posted 8 years ago

Thank you Jeff, your feedback is appreciated. We hope we can help again in the future.

Posted 8 years ago

“Calm professional service, accurate timings given before booking and good information provided during the course of the service.”

Helpful Report

Posted 8 years ago

Thank you Steve, your feedback is appreciated. We hope we can help again in the future.

Posted 8 years ago

“Courier expert did the job but could have been better. Staff were very polite helpful and courteous however it was half an hour longer than the max 90 mins I had understood for the collection which was going to make the delivery later than I had told the customer. (the time quoted to me) I understand a local driver could not be found. I find the e-mails confusing too as the collection time is actually the time the order is placed and not the actual collection time at all. i.e misleading. The time logged as delivered cannot be accurate at 2.20pm as I phoned the driver at exactly this time and he said he was 7-10 mins away from making the delivery. All in all I would use you again however think that if the inaccuracies could be addressed I would have had more confidence with my first experience with Courier expert.”

Helpful Report

Posted 8 years ago

Hi Gillette, We are very sorry for the late collection. We are also taking on board your feedback regarding the misleading emails and will look to make them clearer in the future.

Posted 8 years ago

“This courier is highly recommended especially for same day and its one phone call away. Just few details and agree the quite that's it. The price is very reasonable. The person on the other end of the phone and delivery guy were very polite and professionals. Throughout the transit well informed. Thanks Courier Expert. I will definitely use their service again”

Helpful Report

Posted 8 years ago

Many thanks Rajesh, your feedback is appreciated. We hope to help again in the future if needed.

Posted 8 years ago

“Collection was missed by over 3 hours, I had to ring to follow this up, after which the package was collected just in time before the other office closed for the day. Disappointing it took me ringing to follow this up without this being done internally by courier expert . Package was eventually received on the same day 4/5 hours late.”

Helpful Report

Posted 8 years ago

Hi Patrick, Please accept our apologies for what was an error by the driver, who had made a diary error. We also made an error in not monitoring the situation effectively, however we will make sure this type of error does not happen again. Thank you for your feedback.

Posted 8 years ago

“I was kept informed at all times regarding the collection and when it was being delivered”

Helpful Report

Posted 8 years ago

Hi Debbie, thank you for taking the time to review us!

Posted 8 years ago

“Very quick and easy. Great service.”

Helpful Report

Posted 8 years ago

“Same day service worked very well. Even arrived a little before expected”

Helpful Report

Posted 8 years ago

Hi Alan, thank you for taking the time to review us!

Posted 8 years ago

“It was so easy to arrange once I found you. I had found it really difficult to find someone who would deliver same day and who had a human I could speak to. But once I got through to you - you sorted it all out for me really quickly.”

Helpful Report

Posted 8 years ago

Many thanks Teresa, your feedback is appreciated. We hope to help again in the future if needed.

Posted 8 years ago

“SO helpful. Made an impossible situation simple. Courier Expert are now on our approved suppliers list and will be our go-to supplier for any delivery.”

Helpful Report

Posted 8 years ago

Thank you Duncan your feedback is appreciated. We hope we can help again in the future.

Posted 8 years ago

“Fantastic service. No request, however bizarre, was any kind of problem and they did exactly what we asked. Very efficient and excellent value.”

Helpful Report

Posted 8 years ago

“Arrived to collect as promised an delivered prompt. will use again.”

Helpful Report

Posted 8 years ago

“Perfect service from first call to collection to delivery.”

Helpful Report

Posted 8 years ago

“Collect parcels in Enfield and delivered to Fareham 110 miles away within 4 hours of us making the first call can't ask any more than that.”

Helpful Report

Posted 8 years ago

Hi Neville, thank you for taking the time to review us!

Posted 8 years ago

“Courtesy, timely and informative.”

Helpful Report

Posted 8 years ago

“Needed a parcel delivered to Kent from Devon at short notice. Service was quick and responsive and helped get us out of a hole.”

Helpful Report

Posted 8 years ago

Thank you Simon your feedback is appreciated. We hope we can help again in the future.

Posted 8 years ago

“What more can you ask for good customer service and the courier turns up early. Fantastic thank you. Jane”

Helpful Report

Posted 8 years ago

Hi Jane, thank you for taking the time to review us!

Posted 8 years ago

“I made my booking by telephone this was handled politely and efficiently. I was advised by email at each stage of collection and delivery of the items. I would recommend this company.”

Helpful Report

Posted 8 years ago

Thank you Diane, your feedback is appreciated. We hope we can help again in the future.

Posted 8 years ago

Courier Expert - Delivery is rated 4.9 based on 2,578 reviews