Courier Expert - Membership Reviews

Name: Courier Expert - Membership
Address: Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,, Market Deeping
Rating: 4.51

4.5 Rating 628 Reviews

92 %

of reviewers recommend Courier Expert - Membership

Company Reviews

Metrics

Info

4.5

Based on 628 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Courier Expert - Membership:

Courier Expert is one of the UK’s leading Sameday Courier companies. We exist to help others become self-employed couriers, and guide them in establishing their courier business.

We support our couriers with our membership program, our private website is filled with real-time courier work opportunities (which are continually updated), forms, member’s only chat forums, support, advice, tax and insurance-saving strategies, a free fuel card, and more.

Visit Website

Phone:

0871 474 5885

Email:

driverfeedback@courierexpert.co.uk

Location:

Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,
Market Deeping
PE6 8FD

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Courier Expert - Membership 5 star review on 7th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waste of time and money”

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Posted 3 years ago

“I did just 5 jobs, & qualified for level 2”

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Posted 3 years ago

“Courier expert have made such a difference to my business in the short time ive been with them”

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Posted 3 years ago

“COURIER EXPERT - Very Flexible ,very friendly and helpful .High level courier company!!!”

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Posted 3 years ago

“I live in Kent and contacted Courier Expert for driving work and went with them based on their positive reviews. I paid around £90 to join and then paid for 2 months membership at £10 + VAT. I applied for approximately 40+ jobs that were in my allocated area and was successful in getting just 2. I drove around 600 miles in total and earned a grand total of £179. Take off my membership fee and monthly fees it works out at just under 11p per mile (less than the cost of running the vehicle). I contacted Courier Expert on a few occasions to raise my concerns and got the impression they did not really care and were not bothered at all when that I said in the final week (if the situation doe's not improve) I will cancel my membership and share my negative experiences online. To let you know the minimum commission on each jo (even though you pay a fee to join and a monthly subscription) is 40% (this is what they told me on the phone). I believe that I was unsuccessful on many jobs that I applied for as other drivers must work for an even lower fee. Total waste of time and effort, you will better off with Uber Eats or something like Amazon flex for extra income. Very disappointing experience that I will share as much as possible.”

Helpful Report

Posted 3 years ago

Hi Andy, we pay the couriers 60% of the customer price, something which is clearly advertised and is generous by industry standards. The membership fees are also clearly advertised and transparent. I am sorry you decided not to do more than 2 jobs and I'm sorry that your experience is not as positive as many other members, who find this work more suitable for their lifestyle, than food delivery or multi drop work. I can assure you that your perception is not correct about drivers working for a lower fee, we pay at least 60% (minimum) and sometimes we accept offers higher than this, if there is dead mileage involved in getting to the collection point. We sincerely hope you will continue and you are of course free to talk to other members like yourself, to share experiences of how to make this type of work profitable for you.

Posted 3 years ago

“Being a courier for courier expert in addition to the courier work I currently do is great as the jobs that I get sent are in the area I’m currently delivering in so can be tied in perfectly and CE make applying for jobs and invoicing so easy.”

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Posted 3 years ago

“Being a courier for courier expert is great in addition to the work I’m currently doing as the jobs I get sent are in the area where I’m working so can be tied in perfectly and CE make applying for jobs and invoicing so easy it’s a breeze”

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Posted 3 years ago

“I understand that they do not guarantee work, but for £ 100 a fee will only be given back by 50% on the second day after my resignation. The system that verifies drivers is tragic a long time ago something so stupid I have not seen in the transport industry ... I am very disappointed”

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Posted 3 years ago

“I started at CE about 5 months ago. Very good place to do the first step as a courier. Very easy process to book the job and update GOB and POD. Yes there is not too many jobs at the moment but that's everywhere. Payment is always on time. Management is very helpful any problem driver face they always solve in minutes. Hope to have more jobs from you. Highly Recommend.”

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Posted 3 years ago

“From last 2 months only one drive 45 miles and 37 ponds 😂😂😂😂. Don’t waste your money . Contact me any time so I can send you all details that how much I paid and how much job they give me”

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Posted 3 years ago

“We have been signed up with Courier Expert for a few months now. In the first few weeks we were extremely busy with other work commitments, so we have only being carrying out work through courier expert for the past couple of weeks. We love it, everything is really straight forward, all of the information gets sent directly to us and is clear and really easy to follow. The system to submit your GOD and POD is straight forward and easy to use. We look forward to new jobs coming in every night for the following day. It doesnt stop there, the support from the other end of the phone is great, any queries we have had have always been solved and nothing ever seems to much trouble. We definitely recommend courier expert.”

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Posted 3 years ago

“Good place to begin courier work experience, friendly and helpful staff to work with. It'll be even greater if more jobs are available.”

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Posted 3 years ago

“Really flexible and enjoyable work.”

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Posted 3 years ago

“Excellent service and communication from admins. Hope we’ll grow together and get more jobs”

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Posted 3 years ago

“Easy platform to use, quick response if you are selected for any work applied for. The only thing I could recommend to make life easier if to create an app that can be downloaded making it easier to find jobs while you are on the go. Overall experience has been really good.”

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Posted 3 years ago

“I signed up with Courier Expert last September and have not regretted it. I always get the feeling that you are well looked after and that despite there being other drivers i always feel that they are looking out for me especially in relation to the jobs i get. They will always strive to be fair and invariably I normally get any jobs close to my home address. You do not always get everything you bid for but you never get the feeling that you have been forgotten or overlooked. The backroom staff are great and always helpful as are the two managers Andy and Jamie who are very approachable. Invoicing is also very straightforward and clear. Membership of Courier Expert also allows me to have a good work/life balance and I get to drive all over the country. What could be better?”

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Posted 3 years ago

“Have enjoyed the jobs ive done so far. Very smooth process from start to finish. Would recommend Courier Expert to anyone looking for a part time role. Looking forward to doing more jobs in the future - hopefully!!”

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Posted 3 years ago

“I have enjoyed my time with Courier expert. Communication of information is excellent. Collection and delivery details are informative, detailed and accurate.”

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Posted 3 years ago

“Enjoy working for Courier Expert. All jobs complete with clear precise instructions and any relevant notes/comments to ensure a swift delivery.”

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Posted 3 years ago

“staff are always friendly, helpful and professional . great work brilliant support 24/7”

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Posted 3 years ago

Courier Expert - Membership is rated 4.5 based on 628 reviews