County Car and Van Rental Reviews

Name: County Car and Van Rental
Rating: 4.90

4.9 Rating 924 Reviews

98 %

of reviewers recommend County Car and Van Rental

4.9

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About County Car and Van Rental:

At last, hassle-free car and van rental you can trust.

Proudly serving Chester, Oldham, Preston, Stockport and Warrington with a diverse selection of quality cars, vans, 4x4s, trucks and minibuses available for hire from 1 day through to 4 years.

Visit Website

Phone:

0161 474 1515

Email:

enquiries@county-rental.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

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Posted 6 years ago

“Very friendly staff. Good quality vehicle. Good price.”

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(Warrington) - Posted 6 years ago

“Had a really good week in a Mercedes e220. Very nice car.”

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Posted 6 years ago

“Best prices, friendly staff, never had any problems with the company”

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(Oldham) - Posted 6 years ago

“Booked a VW 1.6L caddy for a same day return to London, upon arrival to pick it up the caddy was no longer avail. Had to take a bigger van.. I got this at the same hire cost but this cost more in fuel and more on the toll road to guarantee I made it there and back within shop hours. (I didn’t want to leave the hire van parked on the street over night for the risk of damage) A phone call or email from the Stockport office would of been useful prior to picking up. Giving me time to rent elsewhere.”

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(Stockport) - Posted 6 years ago

We're sorry your booked van wasn't available upon collection. Unlike other rental companies we don't operate an overbooking policy, but very occasionally a vehicle cannot be released for rental - for example if a previous customer is late bringing one back. We do aim to delight our customers, so if you would like to discuss your case further with me please don't hesitate to get in touch with our Stockport branch. Sarah @ County

Posted 6 years ago

“Very friendly customer service and an excellent van. Although I had booked a non-refundable hire, they said from the outset that if the snow was too bad for me to make the intended journey, they would be happy to refund or swap it to another date.”

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Posted 6 years ago

“Excellent service as usual. Best vehicle rental firm by miles!! Cheers Geoff Lucas”

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(Stockport) - Posted 6 years ago

Many thanks Mr Lucas - see you again soon!

Posted 6 years ago

“Good van. Stung on fuel for topping up.”

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(Stockport) - Posted 6 years ago

“Usual excellent service, and great car well presented.”

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Posted 6 years ago

“Service provided was as expected.”

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Posted 6 years ago

“Staff very courteous and efficient on collection. Phone call from the company the day before was made by a man clearly bored with his job.”

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(Stockport) - Posted 6 years ago

Thank you for your review Ms Hill, and also your feedback about the preliminary call - please rest assured we are looking into the matter. Sarah @ County

Posted 6 years ago

“FRIENDLY STAFF, GREAT VALUE DEALS ON VEHICLE HIRE, ORDERED AN A180 AND GOT A FREE UPGRADE TO THE A200 SPORT,”

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(Oldham) - Posted 6 years ago

Many thanks Mr Charity for your kind review. We hope to see you again soon Andrew @ County

Posted 6 years ago

“Perfect - great van - prompt collection and drop off - cant ask for any more”

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(Stockport) - Posted 6 years ago

Many thanks Mr Porter for your review. We hope to serve you again soon! Nicola @ County

Posted 6 years ago

“As always very efficient and nice pleasant staff. 1st class service. A company I trust & will use again shortly.”

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Posted 6 years ago

“Very efficient, friendly service and modern van.”

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Posted 7 years ago

“Fast reliable service”

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(Stockport) - Posted 7 years ago

Thanks for your review Mr Foster - we hope to see you again soon! Tom @ County

Posted 7 years ago

“Easy on-line booking system and decent rates. I've had several vans from the Stockport branch, and they've all been clean and nearly new. Friendly service at the counter too.”

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(Stockport) - Posted 7 years ago

Thank you for your business Mr Phillips - we hope to serve you again soon. Ayesha @ County

Posted 7 years ago

“Good quality van at a good price”

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Posted 7 years ago

“Overall the company seemed fair and swift with our rental. However, there are a couple of things we weren't happy with. This was the fact that you have to have a printed posted utility bill. Unfortunately, due to all our bills being online we couldn't provide this. Luckily as we were moving house we had solicitor letters, otherwise we would have been quite stuck. This is 2017 and asking people to provide none self printed posted letters is rather archaic. Another thing is the large deposit of 500 quid. You could just take people's card numbers for insurance against any damage to vehicles and it is it VERY annoying that you have to wait 3-5 working days to be refunded. People and us included don't have that kind of money to be in the 'ether' for that long so your company can invest it before you refund it.”

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(Stockport) - Posted 7 years ago

Thank you for your review Ms Long. We take on board your comments regarding ID verification and we're working on ways of doing this electronically within the resources of a small business. Unfortunately experience has shown us that when it comes to deposits the only way of guaranteeing funds availability is via purchase. Some of our competitors use pre-auth instead however, these can take *longer* to clear post-return than a simple refund. Furthermore, I can assure you that we don't 'invest' your money while you are waiting for the deposit refund to complete - unfortunately it is entirely within the control of the banks / banking system while it is processing. We'd love to make that process quicker but I'm afraid it's entirely beyond our control. I hope this response goes some way to assuring you that we know you have a choice when you hire - and we thank you for choosing us. Rob @ County

Posted 7 years ago

“Excellent, professional service. Used county car and van hire a few times and always happy with service and price.”

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(Stockport) - Posted 7 years ago

County Car and Van Rental is rated 4.9 based on 924 reviews