Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,241 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,241 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Great service!”

Helpful Report

Posted 3 years ago

“Site very easy to use. Due to the uncertainty with bookings due to covid, decided to call and confirm everything. Staff were very helpful and a pleasure to deal with. Thank you.”

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Posted 3 years ago

“Easy to use and found good results on search”

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Posted 3 years ago

“Very helpful. Personable and knowledgeable. Crest communication.”

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Posted 3 years ago

“Found the website easy to use replies to my enquiries dealt with aplomb.”

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Posted 3 years ago

“Helpful staff who I can trust to sort out our particular needs, disabled access, shower room etc”

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Posted 3 years ago

“So helpful in sorting out our booking for our stay for later in the year. Very efficient.”

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Posted 3 years ago

“I was given a voucher last year for Country Hotel Breaks. Covid disrupted any possibility of taking the break so when restrictions appeared to be lifting, I decided to speak to someone in order to upgrade the voucher to two nights in Harrogate instead of the intended area. I spoke to a really lovely lady called Helena, she was extremely helpful and professional and couldn’t do enough to help me. I succeeded in booking a break for two nights in Harrogate and have Helena to thank for it. Please give her a massive Pat on the back, she is a credit to your company.”

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Posted 3 years ago

“Easy to use site and can’t wait for are break”

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Posted 3 years ago

“Very easy to use, good choice of quality hotels”

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Posted 3 years ago

“Booking was easy - just need to see if we enjoy the hotel !”

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Posted 3 years ago

“A good range of delightful properties and some nice package deals.”

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Posted 3 years ago

“I must congratulate your team on a rapid response to my request, thank you”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Easy to use website.”

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Posted 3 years ago

“With regards to booking the accommodation the person,I spoke to was excellent very helpful very amenable. I couldn’t help but be impressed the follow-up call to confirm the booking was equally as good excellent start”

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Posted 3 years ago

“Good choice of quality hotels in many locations. Excellent good value packages.”

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Posted 3 years ago

“Excellent booking service from Elaine and victoria”

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Posted 3 years ago

“The website was easy to use and provided the information I needed. However the booking system was not useful - I thought I had booked my break but got a call the next day to say my dates were not available.”

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Posted 3 years ago

Dear Catherine Thanks for the review, although I'm sorry you encountered issues when booking your break. The majority of bookings are confirmed immediately, but some hotels are on request, which means there can be a small delay before a booking is confirmed. This is displayed prominently on the website. In your case, the room type you required was not available for the dates your originally booked, but you were able to change dates at the same hotel. You made your request booking online at 8-13pm, and we called you the following morning at 9.55am. I'm pleased we were able to resolve the issue for you so quickly, we trust you enjoy your stay at the hotel. Kind Regards, Country Hotel Breaks

Posted 3 years ago

“Your service so far has been very good. Most helpful and polite”

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Posted 3 years ago

Country Hotel Breaks is rated 4.7 based on 2,241 reviews