Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,241 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,241 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Lots of places to choose from and I like the different options”

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Posted 3 years ago

“Usually, booking agents are very much a click and forget affair and you don’t hear from the agent at all. This one is different - provisional booking was followed up and I was called to confirm some details. I then received the confirmation and answers to other questions I raised. Excellent service and a good deal.”

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Posted 3 years ago

“Great service very helpful staff let’s hope the Hotels are as good as they sound”

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Posted 3 years ago

“Very impressive experience. Warm, friendly, very caring and professional staff throughout, excellent room and superb food. Zero negatives to report.”

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Posted 3 years ago

“Very quick and easy to use. Great prices and offers available 👍”

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Posted 3 years ago

“Found the site very easy to use, well set out, I was able to narrow my search, by dates and area, well pleased, booking was also easy and quick, will use again.”

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Posted 3 years ago

“Not the best by a long way. We arrived at the hotel, bearing in mind we are out of covid restrictions now (13/08/2021). We still respectfully wore our masks at check-in and to generally walk about the hotel. We went to the bar for a drink after check-in. While we were waiting for our drinks I went to have a little nosey at the evening menu as we were dinner bed and breakfast. The bar lady came rushing over and asked what I was doing. ‘Looking at the menu?’ And she instantly told me to sit down. I did sit down but, then afterwards felt I should have maybe responded in a similar manner to how I was spoken to, however, the moment had passed so I didn’t. The room was absolutely red hot and unbearable. The starters were a joke. Some sort of salad and apparently a brushed bruschetta and wild mushrooms (8p garlic bread slice in truth).. the evening menu was the same as the lunch menu. I questioned this and was simply told it was ‘similar’ because they’d had a huge function on that day. We had a £35 allowance each but, as we were given the lunch menu we couldn't even get up to that amount. I’m not sure what the rules for the people at the ‘huge function’ were but I'm sure they didn’t have to sit down upon command. Breakfast was tasty. The majority of the staff were lovely. The hotel was clean. Apart from being roasting hot the room was clean and nicely decorated. Location very nice. I give a 1 star because unfortunately you were rude to me for no reason, the food was amateur and the room was awfully hot. £199 for 1 night. I have to work 20 hrs of hard slog to pay for that.”

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Posted 3 years ago

“The web site is easy to use and performs very well. Instant confirmation of the booking is particularly appreciated”

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Posted 3 years ago

“Very good and easy to navigate around booking”

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Posted 3 years ago

“so far so good”

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Posted 3 years ago

“The booking was as described and when I needed to change the date by one day it was very easy to do. I would recommend this site”

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Posted 3 years ago

“Great value, we love treating ourselves to these breaks and look forward to many more😊”

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Posted 3 years ago

“Review solely based on booking and interaction with Country Hotel Breaks. This website is fantastic! Great package deals and the communication and interaction is fabulous with the customer service team! I had some 'requests' (dinner reservation time, etc) on our booking and they emailed me instantly to let me know they had put the request in. A few days after booking we emailed the customer service team , after not being able to get hold of the hotel directly, to ask if there was a possibility of a room with a garden view and they responded within only a few hours to let me know they had spoken to the hotel etc - absolutely fantastic customer service and I really hope our stay at our chosen hotel is as good as this companies booking!”

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Posted 3 years ago

“if you purchase a break you cant use it to book for seven days even though the receipt will state you can book straight away. Be careful as you will lose any potential bookings and be treated with distain when questioning such a restriction.”

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Posted 3 years ago

Dear Mr Goodfellow. This is not the case at all. The great majority of reservations are confirmed instantly, and the minority that need to be referred back to the hotel are generally confirmed within an hour or so. However, we completely understand the confusion around this, as you had read some outdated information relating to our gift vouchers. We apologise for this, and the confusing sentence has now been removed from our site. All the best Country Hotel Breaks

Posted 3 years ago

“Good choice of hotels at good prices. Easy web page to use,”

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Posted 3 years ago

“Web site and information was very good easy to navigate booking process was excellent it seemed too good to be true and I doubted I had actually booked the rooms and confirmation was swift”

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Posted 3 years ago

“Straight forward booking, when we wanted to go and where we wanted to go ☺️”

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Posted 3 years ago

“We have used this company many times for weekend etc away. Most of the hotels are very good, just a couple that needed to sort themselves out, Regarding the rooms, or lack of staff. But it has not put us off using them again (just not back to those 2 hotels) we have 3 other trips away this year with country hotels.”

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Posted 3 years ago

“Need to check that the hotel is indeed a country hotel and not a hotel overlooking an oil refinery”

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Posted 3 years ago

“We haven't been on the trip yet but the booking process was seamless. Confirmation from hotel within moments so no stress as to whether the hotel accepted us on preferred dates etc. Well done Country breaks. A great late summer/ early autumn deal”

Helpful Report

Posted 3 years ago

Country Hotel Breaks is rated 4.7 based on 2,241 reviews