Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,243 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,243 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good & informative website. Booking process very good also, and breakdown of costs very clear- it even includes the reasonable commission that Country Hotel Breaks takes on the transaction. Price for the break was a lot less than booking directly on the hotel's web site.”

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Posted 6 years ago

“Staff were very friendly particularly Holly I think her name was on the Reception, she was great. Also the lady in the Spa who made us both feel welcome. Would re-visit here again. Thanks”

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Posted 6 years ago

“Good easy to understand website, and very impressed how they answered a query almost immediately.”

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Posted 6 years ago

“I completed the websites "contact us" on Monday to complain about a particular hotel I had stayed in the previous night, so far I've heard nothing not even an acknowledgement. However, whilst trying to use the balance of the voucher I was given on another hotel then I had an almost instant response. So my overall opinion is they are happy to help you book but don't really want to know after that. It's put me off using buying a voucher from these for the future. Plus I looked at the hotel cost whilst there and it was quite abit cheaper so another reason not to use them, which is a shame as this sort of thing makes a nice gift.”

Helpful Report

Posted 6 years ago

Dear Jo, Thank you for your review, although I am sorry to hear that you think we do not take feedback seriously. We have not received an email from you regarding a recent stay at a hotel – as you mention that you completed a website “contact us” form I wonder if you were perhaps looking at the hotel’s direct website, as we only have our email address on our contact page, not a form to complete. Please do send your complaint to us at reservations@offpeakluxury.com as we take all feedback very seriously and will investigate any negative experiences during a stay at one of our hotels. I wish you had mentioned this when we were dealing with your voucher redemption so that we could have dealt with it easily without you feeling neglected as a customer. Warmest wishes Offpeakluxury

Posted 6 years ago

“Fast and easy to use. Good prices and very good with fast feedback regarding booking confirmation and all info needed for stay. Thank you very much we will continue to use your services”

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Posted 6 years ago

“Staff were very competent and helpful”

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Posted 6 years ago

“Great website with fantastic deals”

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Posted 6 years ago

“Quick and easy to book. A great range of country house hotels.”

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Posted 6 years ago

“An easy process to get exactly what i wanted.”

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Posted 6 years ago

“Excellent service, very helpful and efficient . Got us just the break we wanted at a good price.”

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Posted 6 years ago

“We have booked several breaks through Country Hotel Breaks and the service has been excellent”

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Posted 6 years ago

“We knew the hotel we wanted to stay at so we didn’t have to search the site, a little difficulty in entering our voucher code but on the whole a good experience”

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Posted 6 years ago

“Very efficient and prompt booking service”

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Posted 6 years ago

“Unlike most other web sites the prices quoted are per person and not per room - an expensive mistake as I could have got a deal cheaper from the hotel direct. My mistake and I won't make it twice! If it looks too good a deal to be true, then it probably is.”

Helpful Report

Posted 6 years ago

Dear Mrs Bone, Thank you for your review of Country Hotel Breaks. While our initial prices are shown as "per person per stay (based on two sharing)", once you have clicked on the "Book now" button the total price per room (or per reservation, if booking multiple rooms) is shown as the "Total booking price". This price shows on each subsequent page and is again confirmed before you are prompted to confirm your reservation by entering your payment information. We do hope that you enjoyed your stay at Rhinefield House Hotel. Warm regards, Offpeakluxury

Posted 6 years ago

“To book was very easy and it showed me what I would get for my evening away which makes it very pleasing”

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Posted 6 years ago

“The booking process was completed in a few minutes and was very easy and simple to make a reservation.”

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Posted 6 years ago

“No problems booking with this website.”

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Posted 6 years ago

“Good selection of hotels without having to trawl through 1000's of hotels”

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Posted 6 years ago

“Excellent service when booking our weekend in the Cotswolds , Kirsty was extremely helpful in finding us a hotel suitable for our requirements. Thank you .”

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Posted 6 years ago

“We are very satisfied with the efficient way we were able to book well impressed. Thanks Frederick Whitehead.”

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Posted 6 years ago

Country Hotel Breaks is rated 4.7 based on 2,243 reviews