Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.72

4.7 Rating 2,235 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,235 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Easy booking process, website is easy to navigate, lotsof useful information about the hotels”

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Posted 1 year ago

“Great customer service over the phone.”

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Posted 1 year ago

“So far our experience has been excellent. It was easy to book our stay and comforting to have our booking confirmed not only by you, but also immediately by the hotel. As our stay will be celebrating our Golden Wedding Anniversary I can only hope that this promising start is a good omen.”

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Posted 1 year ago

“Easy to book and received confirmation very quickly after booking. Looking forward to our stay.”

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Posted 1 year ago

“Efficient booking process.”

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Posted 1 year ago

“Quite straightforward to follow the process,all necessary information and prompts provided”

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Posted 1 year ago

“I was confused about finding a hotel that could offer me a two-night dinner, B&B option in Scotland for our 30th anniversary. I ended up resorting to using the Country Hotel Breaks online chat function and I was assisted by Julie. She sent me several options and within an hour we had booked our break.”

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Posted 1 year ago

“I did have to make several attempts to make the booking online. The booking page shows the number of nights chosen, a calendar with green tips on some dates, and a prominent red box saying "Check availability". I assumed that the green tips in the top left-hand corner of some dates were those that were available, so was confused. Maybe I missed the instruction to choose a start date, but my attention had not been drawn to that request. Perhaps it needs more prominence and the red box less.”

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Posted 1 year ago

“Good selection, but many come with things that I don't want which makes it more expensive than booking independently. I booked a hotel to find that I could not use money left on my voucher towards dinner. Money left on my voucher is wasted.”

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Posted 1 year ago

“A really simple process to book.”

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Posted 1 year ago

“Although the service I had from everyone I was in contact with, was excellent, the fact that as a single person I had to go through the support team is unacceptable in my opinion. Packages and room availability should cater for the single traveller as well as for couples. Having said that, they did all they could to eventually find me suitable accommodation in the Cotswolds, my area of preference.”

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Posted 1 year ago

“Good web site and easy to contact a real person by email, Kirsty who helped us out with the booking”

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Posted 1 year ago

“Very easy booking process using a voucher code”

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Posted 1 year ago

“Straightforward online booking”

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Posted 1 year ago

“very friendly and booking process simple and able to accomodate us at short notice with flexibility”

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Posted 1 year ago

“Grateful to your help with my booking”

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Posted 1 year ago

“Good selection of hotels, good information”

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Posted 1 year ago

“An easy to use web site which helps you to find good hotels in the region you want.”

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Posted 1 year ago

“Excellent communication, instant confirmation of my booking, even the restaurant confirming we are booked in”

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Posted 1 year ago

“As this was a gift for my wife's 65 birthday,we were bitterly disappointed. The hotel and our room were faultless. The meal however,was worse than awful. We ordered our complimentary cocktails and after waiting an hour were told that they were on the way. I was given the wrong starter so my wife had to eat hers without me. We then waited over an hour for our mains which were adequate at best. We then waited 30 minutes for our dessert which they said was on the house. As I had paid £88 towards the meal this was no help at all. As I had asked for a fine dining experience,I was bitterly disappointed.”

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Posted 1 year ago

Dear Mr Murray, We are sorry to hear your dining experience was not to your satisfaction, and if you wish to forward a complaint to us in writing, via email to reservations@countryhotelbreaks.com, we can pass this onto the hotel for their response. We are pleased to hear that you thought the hotel and the room were faultless. Kind regards, Country Hotel Breaks

Posted 1 year ago

Country Hotel Breaks is rated 4.7 based on 2,235 reviews