Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.72

4.7 Rating 2,235 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,235 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good selection of hotels, easy to use website.”

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Posted 1 year ago

“I stumbled across this website after a google search. It is well laid out and easy to use and the bonus was it had the most competitive price for the hotel I wanted to stay at. Will definitely book again through Country Hotels”

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Posted 1 year ago

“Very helpful when booking , contacting the hotel to ask about accessibility and a quick response.. Good customer support. , thank you.”

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Posted 1 year ago

“Have used Country House Breaks several times over the past 2 years. Always been great and deals are great value. Would recommend”

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Posted 1 year ago

“Simple, easy to use and great choice of hotels.”

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Posted 1 year ago

“Lots of choice, easy to navigate and book. Would recommend and use again.”

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Posted 1 year ago

“Response to my initial query about some special requests at the hotel was dealt with promptly and with extreme efficiency. Very pleased with service.”

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Posted 1 year ago

“Booking online was easy enough but I had problems trying to pay with my credit card. Your colleague on the phone soon got it sorted.”

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Posted 1 year ago

“Excellent easy to use Web site Booking experience was first rate”

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Posted 1 year ago

“I was able to see the available hotels in the areas I was looking.”

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Posted 1 year ago

“I telephoned you for help with the booking and got a very helpful young woman . She was great”

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Posted 1 year ago

“Straight forward, completed online”

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Posted 1 year ago

“Speedy response to emails regarding spa enquiries and booking.”

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Posted 1 year ago

“I had a slightly strange booking request so was therefore unable to complete online. When I contacted Country Break hotels, they couldn't have been more helpful. They promptly emailed the hotel to establish if it was possible to accommodate my request, keeping in contact with me throughout. The booking and payment process was easy and I received confirmation withing minutes. I highly recommend them for anyone wishing to stay in any of their super hotels.”

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Posted 1 year ago

“First time using this site and seems fairly easy . Only issue I had was on payment it kept coming up with an error a couple of times but eventually worked .”

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Posted 1 year ago

“Using the web site to book a voucher would be useful if you were made aware of the value of your gift so you could make an informed decision before entering all the details.”

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Posted 1 year ago

“It was easy to follow. No problem booking. Thank you.”

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Posted 1 year ago

“The site is pretty simple to use but I do hope that anyone buying gift vouchers realises that if your break cost less than the value of your voucher - then the company won’t allocate unspent funds for extras - like a meal or bottle of wine to use the full value- they simply keep the residual value unless you can book another holiday break within the 12 month period- this is really bad in my view and the company is simply claiming the underspent value- really disappointing and I won’t be using them again and would suggest you very carefully consider the terms and conditions before buying any gift vouchers!!”

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Posted 1 year ago

Thank you for your feedback and how lovely that you were given a voucher to use to book our hotels in our portfolio, although it is very disappointing to receive 1 star from you. We are a hotel booking agent who also sell monetary vouchers for any chosen amount, which can be redeemed toward booking a hotel break via our website. Hotels will not accept vouchers from an agent for extras, this is advised at the time of booking and also on the voucher you received stating 'Please note your voucher is NOT VALID AT HOTELS. You must make a booking in advance and pay for it using your voucher via our reservations team or websites.' However, any remaining money left on the voucher can be put toward booking another stay at one of our hotels or you can gift it to someone if you wish. The voucher needs to be redeemed before the expiry date on a booking, but the stay date at the hotel can be for any time in the future. Kind regards, Country Hotel Breaks

Posted 1 year ago

“No problem booking with Country Hotel Breaks”

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Posted 1 year ago

“Very easy to use - different room options made clear”

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Posted 1 year ago

Country Hotel Breaks is rated 4.7 based on 2,235 reviews