Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,264 Reviews

95 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate and select a place to stay. The site has lots of information regarding each hotel and booking was simple.”

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Posted 5 months ago

“Booking was simple, details clear - website very informative. We are looking forward to our stay.”

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Posted 6 months ago

“Easy site to use and easy to follow instructions”

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Posted 6 months ago

“We stayed at Stallingborough Grange Hotel. This was a lovely hotel. Absolutely immaculate. Not a speck of dust anywhere. Everywhere we went in the hotel looked as if it was looked after and freshly painted. Only 2 problems, which have been pointed out to staff. 1. Although our bathroom had been recently renovated there was nowhere that we could put any wash kit/ cosmetics.or towels, apparantly the shelves etc were still in boxes in the reception. Good that you have them but knowing that there was insufficient storage they should have been installed before allowing anyone in the room 2. Food was really good but as soon as our knives and forks were put down for one course everything was collected and the next course was put in its place. Not enough time for course to be digested. Shame as food was delicious but massive portions. This hotel is great it's a shame about the location as I cannot see any reason why I would wish to return. Good luck to owners as you have a little gem.”

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Posted 6 months ago

“Easy to use & book”

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Posted 6 months ago

“Website very user friendly Voucher received and processed efficiently Telephone approach to help with finding hotel was not followed up promptly leaving me to find my own accommodation”

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Posted 6 months ago

“Staff lovely and welcoming. Food good, afternoon tea delicious. Hotel in gt setting in park. Handy for Handfkrth Dean”

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Posted 6 months ago

“Country Hotel Breaks provided a good service, however I would like the opportunity to write a review about the hotel as they really were a mixed bag :(!”

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Posted 6 months ago

“The web site beat me. I failed to book on line I booked by phone helped by Julie who was five star +”

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Posted 7 months ago

“Easy site to book on. Lots of choice and compettive price to others seen.”

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Posted 7 months ago

“I've booked many times and the overall experience is good, no issues in the order / payment process. My only negative concerns the website. When you look at a hotel offer and wish to view pictures of the rooms, if you click on the room picture (providing there are multiple pictures avaiable) it displays a larger view. But no option to scroll through the other pictures. you have to back button on your browser and then select the next picture from the options. Bit annoyng, so if this could be corrected. Overall, good selection of hotels and very good "offers" which I find hard to match anyway else.”

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Posted 7 months ago

“Easy to book, fuss free. Only question is on afternoon tea, booking confirms complimentary but no actual place to book time and day on site.”

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Posted 7 months ago

“Easy, quick and the dates we wanted”

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Posted 7 months ago

“Booked previously and very efficient and price as advertised.”

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Posted 7 months ago

“It was easy to browse through the website and equally as easy to book.”

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Posted 8 months ago

“Booking system was very efficient.”

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Posted 8 months ago

“Good, but could do better … Went for an overnight break in July for my partner’s birthday. Generally good, but let down by some poor service. Positives: Beautiful location and architecture. Decor is palatial (as you might expect) and has the air of opulence. Rooms are roomy and airy (high ceilings). + Bathroom had large tub AND shower Spectacular view from room to the South over the forest and river. Food is high quality and service in dining room is adequate. Negatives: Reception has some great staff, and some not-so-great, “computer says no” staff. I was trying to organise a surprise spa massage for my partner and they managed to screw it up, then reveal the price in front of my partner without prompting. Thanks guys!!! Reception has NO umbrellas to borrow just to fetch stuff from your car when it’s torrential rain (as was the case during our visit). Basics are important. Service in The Stag’s Head Bar is very poor. We went for pre-dinner cocktails. The bar was quiet, but it still took 25 minutes to produce two simple cocktails. Next day, 30 minutes for two coffees (three staff and two customers in bar). Lavender Spa has no receptionist for long periods. Calling main reception didn’t help. This leaves customers wondering if they want any customers in the spa.”

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Posted 8 months ago

“The voucher was a gift to us so we didn’t know its value when it came to booking. However, spoke to very helpful staff on the telephone who guided me through. Hotel booked - now looking forward to the break.”

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Posted 8 months ago

“search function easy to use.”

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Posted 8 months ago

“Easy to use although would like cancellation policy to be shown rather than in the small print for each deal.”

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Posted 8 months ago

Country Hotel Breaks is rated 4.7 based on 2,264 reviews