Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,241 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,241 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Website easy to use , good information available”

Helpful Report

Posted 4 years ago

“Had a voucher, due to expire shortly, for a stay at a hotel which is no longer offered by the Group. The staff I spoke to said they would contact the hotel and see if they would still accept the voucher for next year which they did. Above and beyond the terms of the voucher. Would always recommend kind, helpful, attentive service. Nothing was too much trouble.”

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Posted 4 years ago

“Excellent responsiveness and service from the Team”

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Posted 4 years ago

“I can't yet comment on the stay itself, however I've got to say the customer service shown by Kate was exemplary. Plans for a surprise wedding anniversary treat were scuppered after news of a second lockdown, but Kate worked quickly to book a new date for my husband and I (twice after a mix up with dates!). She was so friendly, yet really professional and it was a pleasure talking to her. Thank you Kate, you made a stressful situation much easier to cope with!”

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Posted 4 years ago

“Staff reply to emails very quickly and are really helpful, I’ve had a few queries and questions that they have been able to help me with straight away. They have also been very accommodating during the COVID pandemic. The website is really easy to use and understand.”

Helpful Report

Posted 4 years ago

“Very good website. Very efficient staff on call handling. Booking was simple and smooth, also very efficient. No issues experienced. Experience at hotel was poor. I was very disappointed. Will await the second review for hotel.”

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Posted 4 years ago

“Very good choice of hotels at very competitive prices”

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Posted 4 years ago

“The booking process was very good. It was easy to find the hotel that suited our needs and all went smoothly.”

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Posted 4 years ago

“We had a lovely stay at the Lygon arms In Broadway, cotswold. The food was amazing and lots of friendly and helpful staff. Our room was a lovely old room but with a modern twist in the shower area. Would have benefitted from having a bath also as it was a deluxe room. Only real disappointment of the whole stay was a couple of times we requested for things for the room and the service wasn’t prompt of slick, what you would expect at a lovely establishment like this. We asked for something for the room on night 1 and took almost 1 hour 45 mins, 2 phone calls to reception and in the end a trip downstairs to get what we needed, it was only a couple of glasses and some ice so I do t understand how it could go soo wrong. Overall very pleased and just tarnished slightly by some service issues. Many thanks Lee”

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Posted 4 years ago

“Painless booking and a really good deal. Looking forward to going now.”

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Posted 4 years ago

“The lady on the phone was extremely helpful and helped me book what I wanted.”

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Posted 4 years ago

“Informative website which was simple to use.”

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Posted 4 years ago

“Great website and very easy to book.”

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Posted 4 years ago

“We had a voucher bought as a present, booking our chosen hotel and using the voucher was very quick and easy.”

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Posted 4 years ago

“Just booked for a weekend in December, so far any contact I have had with the hotel has been promptly answered , with good information. They actually answered the questions I asked 👍”

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Posted 4 years ago

“Simple and straightforward booking process”

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Posted 4 years ago

“An interesting selection of hotels available. Good deals with worthwhile special extras.”

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Posted 4 years ago

“Very efficient”

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Posted 4 years ago

“Absolutely no problem with the booking and the conditions were concerning Covid19, cancellations, or changing dates was explained very well. The voucher had been extended by 12 months due to the pandemic.”

Helpful Report

Posted 4 years ago

“Choice of hotel’s was very good. Also website easy to use. Found hotel, did everything online within a couple of minutes. Now looking forward to break in the near future.”

Helpful Report

Posted 4 years ago

Country Hotel Breaks is rated 4.7 based on 2,241 reviews