Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,269 Reviews

95 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Excellent rates and service”

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Posted 8 months ago

“Amazing to find really good short breaks listed on one website.”

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Posted 8 months ago

“Comment on the website booking system. The pricing functionality didn't work at all. The lady that I spoke to about this on the phone was very helpful - she got the 2 stars”

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Posted 8 months ago

Dear Mr Horlock We're currently investigating the issues you had with the website and the pricing for this hotel, but have yet to find any errors. Thank you for bringing it to our attention however - we will continue to test the functionality. We're pleased you found our staff helpful - we pride ourselves on our customer service. Kind Regards Country Hotel Breaks

Posted 8 months ago

“Very easy to book. Clear instructions with quick feedback of placed booking.”

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Posted 8 months ago

“The hotel is in a wonderful setting with great pool & spa & golf facilities. The staff were friendly & helpful & the food was excellent. Our room was on the second floor with no lifts but we were aware of this. The hotel badly needs a total refurbishment as all the rooms are extremely tired.”

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Posted 8 months ago

“It was easy to browse through the website and equally as easy to book.”

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Posted 8 months ago

“Booking system was very efficient.”

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Posted 8 months ago

“Easy to book!”

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Posted 8 months ago

“Very easy to find your way around the website, easy to book exactly what you wanted. First time on this site, l will certainly be back.”

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Posted 8 months ago

“Received break as a gift,the follow up to confirm the booking was straightforward and confirmation followed soon afterwards”

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Posted 8 months ago

“Lovely idea. Hotel wasn’t as your website said but only paid £37 for the night as voucher covered the rest.”

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Posted 8 months ago

Dear Customer We're sorry that you didn't find the hotel accurately described. The hotel at which you stayed is very popular with our customers at the moment, and one which receives excellent feedback. If you'd like us to consider your complaint further, please email reservations@countryhotelbreaks.com with full details. Kind Regards Country Hotel Breaks

Posted 8 months ago

“ordered my hotel stay easely.happy with the order.”

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Posted 8 months ago

“couldn't have been more helpful”

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Posted 8 months ago

“Easy to use although destination categories a little odd. I was looking for south England but had to check several options to find what I was looking for”

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Posted 8 months ago

“Everything was very good, information and easy to book accommodation. Excellent choice of hotels and price range.”

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Posted 8 months ago

“Good, but could do better … Went for an overnight break in July for my partner’s birthday. Generally good, but let down by some poor service. Positives: Beautiful location and architecture. Decor is palatial (as you might expect) and has the air of opulence. Rooms are roomy and airy (high ceilings). + Bathroom had large tub AND shower Spectacular view from room to the South over the forest and river. Food is high quality and service in dining room is adequate. Negatives: Reception has some great staff, and some not-so-great, “computer says no” staff. I was trying to organise a surprise spa massage for my partner and they managed to screw it up, then reveal the price in front of my partner without prompting. Thanks guys!!! Reception has NO umbrellas to borrow just to fetch stuff from your car when it’s torrential rain (as was the case during our visit). Basics are important. Service in The Stag’s Head Bar is very poor. We went for pre-dinner cocktails. The bar was quiet, but it still took 25 minutes to produce two simple cocktails. Next day, 30 minutes for two coffees (three staff and two customers in bar). Lavender Spa has no receptionist for long periods. Calling main reception didn’t help. This leaves customers wondering if they want any customers in the spa.”

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Posted 8 months ago

“The voucher was a gift to us so we didn’t know its value when it came to booking. However, spoke to very helpful staff on the telephone who guided me through. Hotel booked - now looking forward to the break.”

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Posted 8 months ago

“Found it very easy to use”

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Posted 8 months ago

“Booking was quick and painless!”

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Posted 8 months ago

“Was very easy to book”

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Posted 8 months ago

Country Hotel Breaks is rated 4.7 based on 2,269 reviews