Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,243 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,243 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very accessible website with all the information and offers easily understandable.”

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Posted 4 years ago

“Spotted the break I wanted and called Country Break. Victoria answered my call and was really helpful as I had a lots of specific details which meant she had to call the hotel 3 times on my behalf, and got it all sorted.”

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Posted 4 years ago

“Very easy process and informative to book with confidence”

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Posted 4 years ago

“Good number of hotels available and lots of areas aroundEngland to choose from.”

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Posted 4 years ago

“Had gift vouchers given twice now & each time have been pleased with the ease of use & hotel quality.”

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Posted 4 years ago

“Booking process was simple and easy to complete. As promised I was quickly contacted; despite my preferred option being unavailable the team at Country Breaks were helpful in finding a suitable resolution. I would happily use them again for future bookings.”

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Posted 4 years ago

“A good site to book a wide range of quality hotels. Quite confusing prices when comparing the hotel booking system with Country Hotels. £100 difference on two nights.”

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Posted 4 years ago

“We’re only at the stage of having secured a booking with CHB, and so far we found this an excellent resource for luxury breaks. However we objected to having to pay upfront for the hotel, only to discover we could have booked via the hotel itself or with other booking sites without paying until close to the time of arrival.”

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Posted 4 years ago

“Excellent choice and prices even cheaper than booking with hotel direct. Will definitely recommend to friends and family members.”

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Posted 4 years ago

“Management of the booking was excellent, hope the long awaited break matches that experience!”

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Posted 4 years ago

“Very clear information, straight forward to book and knew exactly what I was booking .”

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Posted 4 years ago

“Have used this company on numerous occasions over the years and have always been happy with their service and the hotels within.”

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Posted 4 years ago

“Terrific value for money”

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Posted 4 years ago

“Booking process using a voucher appeared to be as smooth as it could be, but it left me looking at a page saying your booking is not confirmed and a day later I am still waiting!”

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Posted 4 years ago

Thank you for your review. Over 90% of bookings are confirmed instantaneously, but a small number do require confirmation by the hotel, as not all hotels have the software to support instant confirmation. Normally this is done within an hour or so. In your case confirmation was sent 1 hr 40 mins after your original booking. We do sometimes get problems with Hotmail accounts erroneously flagging confirmations as spam and if you look in your spam folder you will almost certainly find it there. If you have any further problems please give us a call. We hope you enjoy your stay. Kind Regards, Country Hotel Breaks

Posted 4 years ago

“Booking on line very easy and web site very user friendly”

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Posted 4 years ago

“This will be the second time we have used this booking site. It works very easily. A few more hotels to choose from would be nice.”

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Posted 4 years ago

“Recently booked a break with Country Hotel Breaks - I had to phone for help and assistance with the booking - they were super helpful and sorted out my requests in a quick and timely manner contacting me again when they said they would”

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Posted 4 years ago

“After making the booking I was expecting email confirmation, which I think is a standard practise by booking agents. 24 hours later I still had not received any information. I had to phone the hotel to confirm that had the booking. Quite unsatisfactory.”

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Posted 4 years ago

Dear Mr Almond, Thank you for your feedback. I have taken a look at your reservation which you made online and can see that the booking confirmation was sent to you immediately, to the email address you supplied. Some internet providers can mistakenly mark emails as spam so for this reason on the last page of our booking process we ask you to check your junk mail folder or contact our reservations team if this is not received. As you had not been in touch we were not aware there was a problem. I'm sorry you felt it necessary to contact the hotel and do hope you enjoy your stay. Kind regards, Country Hotel Breaks

Posted 4 years ago

“Easy to use, well informative web site.”

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Posted 4 years ago

“It was easy to book, the instructions were very helpful. I received a quick response from both the website and the hotel I have booked. Thank you”

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Posted 4 years ago

Country Hotel Breaks is rated 4.7 based on 2,243 reviews