Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,487 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,487 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 25th February 2025

Karen Hickman

Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a scarf and was sent the wrong colour . Hardly worth sending back due to post and packaging cost . Disappointed”

Helpful Report

Hi Elieen, I'm glad we were able to get in contact with you and establish that the correct scarf had been sent and that you were happy to keep it. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“The website is easy to use. My order came very quickly and was beautifully packaged so all the items were in perfect order. I'm very pleased with all the items and with your service.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear your positive comments on your purchase and our service. I hope you will feel encouraged to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“The item I ordered was as described and arrived on time”

Helpful Report

Hi Michael, Thank you for leaving us a review. I'm glad you're happy with your order and that it arrived on time and very much hope you will order from us again in the future. Best Wishes Sophie (Cotswold Trading)

“Always outstanding, excellent selection of quality items and constantly my go yo for orders.”

Helpful Report

Hi Annys, How wonderful to hear you are a regular shopper with us. We really appreciate your feedback and look forward to you shopping with us again. Best Wishes Sophie (Cotswold Trading)

“Promptly arrived. Thank you”

Helpful Report

Hi Danniella, Thank you for your review and I'm pleased to hear the delivery arrived promptly. I hope you will feel encouraged to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Fantastic service, Lovely goods - delighted”

Helpful Report

Hi Gill, Thank you for taking the time to leave us a review. I'm glad you were pleased with our service and happy with the goods - that's what we like to hear! We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Very happy with my goods, Communication, order processed promptly with friendly staff, delivery was fast and packaged well, What more can I say!?”

Helpful Report

Hi Carol, Thank you for leaving us a review. It's great to hear your comments on your ordering experience with us and I'm happy we could help! We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“As always the service and product is excellent.”

Helpful Report

Hi There, Thank you for leaving us a review. It's great to hear you're pleased with our service and the product you ordered and we very much hope you come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Our yearly batch of nice Christmas cards delivered quickly.”

Helpful Report

Hi Bart, Thank you for leaving us a review. It's great to hear you come back and purchase your cards from us every year! Best Wishes Sophie (Cotswold Trading)

“lovely products, prompt shipping and lots of communication as your order passes through the various stages of shipping. very happy with Cotswold Trading!”

Helpful Report

Hi Lois, Thank you for taking the time to leave us a review. We really appreciate the feedback and it's great to hear you're happy with our service. Best Wishes Sophie (Cotswold Trading)

“Always sent out promptly. Thank you”

Helpful Report

Hi Viv, Thank you for your review. I'm glad we were able to send your order out promptly and that you are a repeat customer of ours! We look forward to your next order. Best Wishes Sophie (Cotswold Trading)

“Excellent choice of goods, fine quality, reasonable prices, swift and efficient delivery, plus it’s a pleasure to look at ‘nice stuff’. Overall, very pleased.”

Helpful Report

Hi Vicki, Thank you for your review. It's great to hear your comments on a number of aspects of our service and we very much appreciate the feedback. I hope you will feel encouraged to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Items ordered from various suppliers & all dealt with efficiently with the confirmation detailing what I’d purchased.”

Helpful Report

Hi Patricia, Thanks for taking the time to leave us a review. It's nice to hear you ordered various different items from us and that you found the process to be efficient. We very much hope you will feel encouraged to order from us again in the future. Best Wishes Sophie (Cotswold Trading)

“All cards ordered were of excellent quality, packaged perfectly and arrived promptly.”

Helpful Report

Hi Gill, Thank you for taking the time to leave us a review. It's great to hear your comments on our cards and packaging and I'm glad the order arrived in good time. We welcome you back to place a new order in the future. Best Wishes Sophie (Cotswold Trading)

“Very pleased with the Christmas cards that I bought from you. I will use your website again Thank you”

Helpful Report

Hi Katherine, Thank you for leaving us a review. It's great to hear you are pleased with the Christmas cards and we look forward to you placing an order with us again in the future. Best Wishes Sophie (Cotswold Trading)

“First glass transaction, many thanks.”

Helpful Report

Hi Lesley, Thank you for leaving us a review. It's great to hear you had a positive ordering experience and I hope you will feel encouraged to come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“I ordered an item which although was showing in stock on the website, was actually not available. I was contacted straight away, an apology was made, and true to their word the item was in stock a few days later. The order was dispatched straight away and received in time for me to take with me on holiday. Such helpful and understanding staff. Thank you”

Helpful Report

Hi Debbie, Thank you very much for leaving us a kind review. I'm so glad we were able to update you and ensure the order arrived in time for your holiday! Please get in touch if you ever wish to place a new order and we will be happy to help. Best Wishes Sophie (Cotswold Trading)

“Great service came within three days,would definately shop again.”

Helpful Report

Hi There, Many thanks for leaving us a five star review. It's great to hear your order arrived promptly and we look forward to you shopping with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent as usual”

Helpful Report

Hi Jennifer, Thank you for your review. It's great to see you've placed another order with us recently and that you are a repeat customer of ours! We look forward to you placing your next order. Best Wishes Sophie (Cotswold Trading)

“Thank you for an easy, pleasant transaction. All round excellent quality seller.”

Helpful Report

Dear Rachel, Thank you for your kind review. It's great to hear your comments and I'm pleased you had a pleasant shopping experience. We welcome you to place another order with us in the future. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,487 reviews