Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,488 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,488 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 25th February 2025

Karen Hickman

Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

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“Thank you for an easy, pleasant transaction. All round excellent quality seller.”

Helpful Report

Dear Rachel, Thank you for your kind review. It's great to hear your comments and I'm pleased you had a pleasant shopping experience. We welcome you to place another order with us in the future. Best Wishes Sophie (Cotswold Trading)

“Lovely merchandise, top grade, competitively priced. My order was delivered complete in less than 48 hours. Lots of appealing ideas for gifts for Christmas”

Helpful Report

Dear Janee, Thank you for your review. It's lovely to hear your thoughts on our products and I'm glad you're pleased with your order. We welcome you to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“The Christmas cards I ordered are perfect, and the service from the company was excellent. I will certainly use Cotswold Trading again.”

Helpful Report

Hi June, It's great to hear you will be returning and purchasing from us again! I'm glad you liked the Christmas cards and that you were pleased with our service - we really appreciate the feedback. Best Wishes Sophie (Cotswold Trading)

“Lovely choice of Christmas cards. Arrived in top condition.”

Helpful Report

Hi Deborah, Thank you for your review. It's great to hear your comments on our choice of Christmas cards and I'm pleased they all arrived safely. Best Wishes Sophie (Cotswold Trading)

“Item just as described fab quality fast deliver super happy”

Helpful Report

Hi Jacky, Thanks for leaving us a review. It's great to hear you're happy with your purchase and that it arrived promptly. We would love to have you shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Love my purchases Excellent service”

Helpful Report

Hi Fiona, Thank you for taking the time to leave us a review. I'm glad you were pleased with your purchases and you happy with our service, we look forward to you shopping with us again. Best Wishes Sophie (Cotswold Trading)

“A delighted customer”

Helpful Report

Hi Yvonne, Thanks for taking the time to leave us a review, it's wonderful to hear you are a happy customer I'm glad we could help! Best Wishes Sophie (Cotswold Trading)

“Prompt postage, good communication, good clear return policy, quality goods”

Helpful Report

Hi Alison, Thank you for leaving us a review. It's great to hear your comments on our service and products and I hope you will feel encouraged to shop with us again. Best Wishes Sophie (Cotswold Trading)

“I ordered Christmas cards and Advent calendars from Cotswold Trading for the second year running. The selection of both was excellent. The items this year arrived the next day which was astonishing and they were excellently packaged both years which ensured no curled up corners.”

Helpful Report

Hi There, It's great to hear you are a return shopper with us! I'm glad you are pleased with the items again this year and that we managed to get them to you quickly. We look forward to your custom again in the future. Best Wishes Sophie (Cotswold Trading)

“I ordered 3 calendars & 2 advent calendars. Pleased with all items.”

Helpful Report

Hi Penelope, Thanks for taking the time to leave us a review. Great to hear you are stocking up ready for Christmas and I'm glad you are pleased with the items! Best Wishes Sophie (Cotswold Trading)

“Gorgeous advent calendars arrived promptly and in perfect condition. Thank you.”

Helpful Report

Hi Victoria, Thanks for taking the time to leave us a review. I'm glad you are pleased with your advent calendars and I'm sure they will look great over the festive period! Best Wishes Sophie (Cotswold Trading)

“I hadn’t used this company before so was slightly concerned before placing an order. I needn’t have been as it an excellent service and at a good price.”

Helpful Report

Hi Brenda, Great to hear you are a new shopper with us and that you now feel reassured! We very much look forward to you shopping with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Good products, good service, good price.”

Helpful Report

Hi Stephen, Many thanks for leaving us a review. It's great to hear your comments on our business and we very much hope you will feel encouraged to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I was pleased with my purchase packaged well as item was fragile”

Helpful Report

Hi Michael, Thank you for your review and for the lovely image. I'm glad you were pleased with your purchase and I'm sure it will look lovely in your home this Christmas. Best Wishes Sophie (Cotswold Trading)

“First time using Cotswold Trading. Great service, will use again.”

Helpful Report

Hi Alison, Nice to hear you are a first time customer and you will be returning to shop again! I'm glad you were pleased with our service and we look forward to welcoming you back soon. Best Wishes Sophie (Cotswold Trading)

“Nice website. Everything I wanted was in stock. It was packed extremely well and dispatched quickly. It arrived in NZ in a week using a good tracked service with DHL. Very pleased.”

Helpful Report

Hi There, Thank you for leaving us a kind review. It's great to hear we have customers in New Zealand and I'm pleased we were able to get the order to you quickly. We very much hope you will feel encouraged to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Good choice of cards, which change regularly. No issues.”

Helpful Report

Hi Mary, Thanks for taking the time to leave us a review. I'm glad you like our card selection and it's nice to know you shop with us regularly, we look forward to your next order. Best Wishes Sophie (Cotswold Trading)

“Many useful products available, easy communication when service was required,”

Helpful Report

Hi There, Thank you very much for leaving us a review. I'm glad you liked our product selection and I'm pleased we were able to help as required. Hopefully you will come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“We ordered packs of Christmas cards. They were delivered on time but the envelopes provided were too small to fit the cards. They were very quick to respond and sent us further packs of cards with the correct-sized envelopes. The cards were OK, but not as good as appeared online and as we had hoped. This is why I gave four instead of five stars.”

Helpful Report

Hi There, Thank you for leaving us a review. I'm glad we were able to get the correct envelopes sent out for you. I'm sorry to hear the cards were not quite as you had hoped, hopefully you can still make good use of them. Best Wishes Sophie (Cotswold Trading)

“Great service”

Helpful Report

Hi There, Thank you for leaving us a five star review. I'm pleased you were happy with our service and I hope you will fele encouraged to shop with us again. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,488 reviews