Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,488 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,488 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 25th February 2025

Karen Hickman

Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service all round.”

Helpful Report

Thanks for the 5-star review, Mike. It's very much appreciated. Best wishes Rachel Cotswold Trading

“Ordering my outfit was very easy and it arrived quickly. All very efficient. Thank you”

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Thank you so much for taking the time to leave us a review. We hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“Excellent service-top marks!”

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Thanks for taking the time to leave us a lovely review and we hope to see you shopping with us again soon. Best wishes Flo Cotswold Trading

“It is a bit weird to feel so pleased with a toilet brush but here we are. It’s awesome and I love it. 🤣”

Helpful Report

Thanks for taking the time to leave us a great review and so pleased you like it. It's one very popular product in store and online!! Best wishes Flo Cotswold Trading

“Great product and arrived in good time.”

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Thanks for taking the time to leave us a lovely review and we hope to see you shopping with us again soon. Best wishes Flo Cotswold Trading

“Excellent service, fantastic product and very prompt delivery 10/10”

Helpful Report

It's really good to hear that you had a positive experience when ordering online with us. Thanks for taking the time to leave us a review and we hope to see you shopping with us again soon. Best wishes Flo Cotswold Trading

“Easy to order online, fast dispatch and items arrived well packaged.”

Helpful Report

“I knew what I wanted before entering the shop, but on it being able to find it, the staff member could not have been more helpful. She checked the system, went looking for the one item left and brought it out for me to try. Chatty and friendly throughout, the staff here clearly value their customers.”

Helpful Report

Dear Karen, So pleased to hear our shop team could assist you and as a company we truly value all our customers. Thank you for taking the time to leave us a lovely review and we hope to see you shopping with us again soon. Best wishes Flo Cotswold Trading

“Just as stated on website”

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Dear Christine, Thanks for taking the time to leave us a review and we hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“Excellent help when ordering a rugs both by phone and on line. Thanks for your excellent service.”

Helpful Report

Dear Jacqueline It's really good to hear that you had a positive experience when ordering rugs with us. Thanks for taking the time to leave us a review and we hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“Brilliant turnaround of my order. Saved my bacon in the birthday-cards-for-my-wonderful-wife department.”

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Thanks so much for taking the time to leave us a great review and so pleased we could help you. Best wishes Florence Cotswold Trading

“Excellent - very helpful about a return.”

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Thanks so much for taking the time to leave us a great review and so pleased we could help you. Best wishes Florence Cotswold Trading

“Dealing with cotswold trading was fine ,it was the product that I was disappointed with . They couldn't be returned as they were face masks .”

Helpful Report

Thanks so much for taking the time to leave us a review, sorry to hear that you're not happy about the masks that you purchased and sorry for the inconvenience it has caused you. Best wishes Flo Cotswold Trading

“Ordered many cards off their website, user friendly website, fast delivery would highly recommend. Always visiting their shop on The Broadway never leave empty handed.”

Helpful Report

Thanks so much for taking the time to leave us a great review and we look forward to welcoming you back in store soon. Best wishes Florence Cotswold Trading

“Beautiful product for a special 70th birthday present. The silk dressing gown or kimono is so soft and light to wear. The colour range is gorgeous incorporated with flower patterns. Love them thank you.”

Helpful Report

Dear Wendy, Thanks so much for taking the time to leave us a lovely review. So pleased to hear that you're pleased with your gown and hope to see you shopping with us again soon. Best wishes Flo Cotswold Trading

“Excellent customer service, products and delivery”

Helpful Report

Thanks so much for taking the time to leave us a great review and hope to see you shopping with again soon. Best wishes Flo Cotswold Trading

“I couldn’t find the colour I wanted for the compost kitchen bin, so I emailed CT and got an immediate response with a link to the product I wanted. From there on it was plain sailing. My order was done, packed and posted. Everything arrived safely as it was very well packed. I’m delighted with the products and will be shopping with CT again soon”

Helpful Report

Dear Anne We're so glad that we could help you in finding the right compost bin for your kitchen. Thanks so much for taking the time to leave us a great review and hope to see you shopping with again soon. Best wishes Rachel Cotswold Trading

“Excellent efficient web order,delivery”

Helpful Report

Hi Carole Thanks for taking the time to leave us a review, we really appreciate it. Best wishes Rachel Cotswold Trading

“Very good packaging, but the outstanding bit was the customer service. I had an issue, they called me back the same day and sorted it out ASAP. I will buy from them again and make sure to visit the shop when I can.”

Helpful Report

Thank you so much for your comments about the customer experience you had in buying from us online. It's always great to get feedback from customers. Hope you'll be shopping with us again in the future. Best wishes Rachel Cotswold Trading

“Great service delivery and excellent products as I knew they would be.”

Helpful Report

Hi Samantha Thanks so much for your purchase and for leaving us a great review. We appreciate you taking the time to do this. Best wishes Rachel Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,488 reviews