Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,485 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,485 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Cotswold Trading 5 star review on 2nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Satisfied with the product I ordered - Christmas Cards - which I have yet to write and post! Thank you”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the Christmas cards and I'm sure the recipients will like them also. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Purchased Christmas cards which arrived in excellent condition, items were well protected but I didn’t think packaging was excessive. Description of items on website was very good. I would purchase from Cotswold Trading again.”

Helpful Report

Hi There, Thank you for leaving us a five star review. It's really nice to hear your positive comments on our website and products & packaging. We look forward to you purchasing from us again. Best Wishes Sophie (Cotswold Trading)

“Had no problems at all with ordering and the delivery apart from a day's delay due to courier the product its self was brilliant kept one young lady happy”

Helpful Report

Hi John, Thank you for taking the time to leave us a review. It's great to hear you and the recipient were pleased with the product and I'm glad the order process ran smoothly for you. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent quick service, highly recommend.”

Helpful Report

Hi Ann, Thank you for taking the time to leave us a review. I'm glad you were pleased with our service and it's nice to hear you would recommend us. We welcome you back to place another order soon. Best Wishes Sophie (Cotswold Trading)

“Lovely products, well packaged.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you liked our products and that you were happy with the packaging. We hope you will come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“This is the second Chalk sweatshirt I bought as the quality is amazing. It was easy to order online and arrived quickly. I would order from Citswold Trading again.”

Helpful Report

Hi Britta, Thank you for taking the time to leave us a review. I'm glad you're pleased with the Chalk sweatshirt they're very popular! We look forward to you shopping with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Always pleased with orders I’ve received from Cotswold Trading,”

Helpful Report

Hi Glenys, Thank you for leaving us a review. It's lovely to hear you've ordered from us before and that you have been pleased with the orders. We look forward to welcoming you back again soon. Best Wishes Sophie (Cotswold Trading)

“Prices seemed fair, items are good quality and arrived undamaged. Would buy from again.”

Helpful Report

Hi Sam, Thank you for taking the time to leave us a review. It's great to hear your're happy with our pries and products and we look forward to your custom again. Best Wishes Sophie (Cotswold Trading)

“It's a pity there is so much import duty for packets to Spain.Pleased with Cotswold but won't be able to aford goods from uk now.”

Helpful Report

Hi Hyldred, Thank you for leaving us a review. I'm glad you were pleased with your order. It is certainly a shame that import duties may cause a barrier to your future orders, hopefully these may change at some point in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent product. Swift dispatch and good communication.”

Helpful Report

Hi Penny, Thank you for taking the time to leave us a review. I'm pleased you're happy with the product and our service and I hope you will feel encouraged to come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“Sent this calendar to a friend of mine who thought it was the most beautiful calendar she had ever had.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's lovely to hear your friend was pleased with the calendar! Best Wishes Sophie (Cotswold Trading)

“Good company. The only let down was ,as usual , Royal Mail. Luckily Cotswold had tracking so I knew where the parcel was and it did turn up.”

Helpful Report

Hi There, Thank you for your review, It's great to hear your compliments on our company and I'm glad the tracking number ensured you were able to monitor the progress of your delivery. I hope you will feel encouraged to come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“Christmas cards were ordered 2 weeks ago not received.”

Helpful Report

Hi Jim, Thank you for your revised review. I'm glad we were able to get the issue sorted and a replacement order sent out for you in good time. I hope you will order from us again in the future. Best Wishes Sophie (Cotswold Trading)

“Best cards”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. I'm glad you like our card selection and we welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Prompt delivery - exactly as ordered.”

Helpful Report

Hi Adrian, Thank you for leaving us a review, I'm glad you were pleased with your order and that it arrived quickly. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent service. Delivery was quicker than expected and goods were of good quality.”

Helpful Report

Hi Walter, Thank you for taking the time to leave us a review. I'm glad you were pleased with our service and the goods and I hope you will feel encouraged to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Lovely soft scarf although it sheds bits all over, had it over a black jumper and was covered in grey fluff, hoping it will lessen as I love the warmth & feel of the scarf.”

Helpful Report

“I experienced excellent customer service over the phone to change my order. The cards were delivered efficiently and I'm very pleased with the quality.”

Helpful Report

Hi Laura, Thank you very much for your review. I'm glad we were able to assist you over the phone and that you're pleased with the cards. Feel free to give us a call should you wish to place another order. Best Wishes Sophie (Cotswold Trading)

“Very good service. The item I brought had imperfections so had to be returned. The lady I spoke to was very helpful and a replacement was sent quite quickly.”

Helpful Report

Hi Georgina, Thank you for your review. I'm glad we were able to send you out a replacement item and sort this issue for you. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent quick postage. Good quality gifts”

Helpful Report

Hi Sharon, Thank you for taking the time to leave us a review. I'm glad you're pleased with your order and that it arrived promptly, I hope you will feel encouraged to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,485 reviews