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Cotswold Trading Reviews

4.9 Rating 2,488 Reviews
97 %
of reviewers recommend Cotswold Trading
Company Reviews Metrics Info
4.9
Based on 2,488 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Cotswold Trading Reviews

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Write Your review

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Frances Justice
Verified Buyer
“Good range of decent quality products online with speedy delivery and competitive.”
Helpful Report
Dear Frances, Thank you for leaving us a review. I'm pleased you liked our product range and you were happy with your purchase. We very much look forward to you shopping with us again in future. Best Wishes Sophie
MISS L E COCKCROFT
Verified Buyer
“Love the Leamington store, really sweet helpful staff and great selection of lovely things to buy, I love the skandinavisk and St Eval candles especially :) also had a very good experience shopping online with them, stress free and efficient.”
Helpful Report
Dear Miss Cockcroft, Thank you for leaving us a lovely review. It's great to hear you are a visitor of our Leamington Spa store! I will pass on the compliments to the team there and I am sure they will be very pleased. I'm glad you found the online shopping experience just as good and we can't wait to have you shop with us again. Best Wishes Sophie
David Davies Davies
Verified Buyer
“Item as advertised. Promp delivery”
Helpful Report
Dear David, Thank you for taking the time to leave us a review. It's great to hear you were pleased with the item and that it arrived quickly. We look forward to you shopping with us again in future. Best Wishes Sophie
Anonymous
Verified Buyer
“Good website, nice items, easy transaction”
Helpful Report
Thanks for taking the time to leave us a review, we appreciate it greatly. Best wishes Rachel Cotswold Trading
Ross Beckley
Verified Buyer
“Lovely items and very pleased with our advent calendars”
Helpful Report
Hi Ross We're really glad that you loved the advent calendars you bought from us. Hope to see you shopping with again soon. Best wishes Rachel Cotswold Trading
Richard Lund
Verified Buyer
“Good selection of beautiful Christmas cards delivered promptly.”
Helpful Report
Many thanks for the 5-star review, Richard!
Margaret Hodgson
Verified Buyer
“As per my email on 2nd December I was delighted with all my purchases and your service was very good. Many thanks and good wishes.”
Helpful Report
Hi Margaret Thank you for your review, we really appreciate you taking the time to leave us feedback. Best wishes Rachel Cotswold Trading
Jean Anderson
Verified Buyer
“Excellent shopping experience. Great product. Great customer service. Really the best. Absolutely delighted.”
Helpful Report
Hi Jean So glad that you had a great shopping experience with us and for rating us 5-star on the customer service. Best wishes Rachel Cotswold Trading
Paula Sullivan
Verified Buyer
“Excellent service, quick delivery.”
Helpful Report
Thanks for the 5-star review.
Ralph Wright
Verified Buyer
“Frustrating”
Helpful Report
Gwyneth James
Verified Buyer
“Very fast efficient service from this company, I would have no hesitation in recommending them. Also delighted with Christmas cards that I ordered.”
Helpful Report
Many thanks for the recommendation and look forward seeing you shopping with us again soon. Best wishes Rachel Cotswold Trading
Wendy Woodham
Verified Buyer
“The products I chose were beautiful (4 x Angela Harding Advent Calendars) wrapped in sustainable packaging and came with sturdy envelopes to send on. Communication was great too, the packages arrived in good time. I only have one small complaint; the outer packaging was a reused plastic bag which was fine, I just would have appreciated it then not being almost completely covered in red and white thick plastic tape! It took ages to unwrap before being binned; please can you use brown paper tape which is much kinder to the environment and less wasteful? Generally I am very pleased with my purchases and look forward to ordering from you again.”
Helpful Report
Dear Wendy Thanks for taking the time to leave us a review, we greatly appreciate it. We take on board the feedback about the outer packaging and the red and white tape used - this is something we are looking into to switch to a plastic-free alternative. Best wishes Rachel Cotswold Trading
Helen McGregor
Verified Buyer
“Ordering was easy online, they gave me a projected delivery date but they delivered well beforehand which was great. Will definitely shop with you again.”
Helpful Report
Hi Helen Thanks so much for your great review, it's really appreciated. Look forward to seeing you shopping with us again. Best wishes Rachel Cotswold Trading
Anonymous
Verified Buyer
“This product is terrible, the novelty gifts and silly dot to dot's are poor. I have bought this product from previous places and it has been much more fun!”
Helpful Report
Hi there, Sorry to hear you were unhappy with this particular product. We haven't had any issues with this before, but thanks for letting us know. I have dropped you an email if you wish to discuss it further. Best Wishes Sophie
MARGARET SPENCE Spence
Verified Buyer
“Good service with goods dispatched quickly and well packaged. Updates on dispatch and expected delivery were accurate.”
Helpful Report
Dear Margaret, Thank you for taking the time to leave us a review. I'm glad you had a positive experience with us, I will pass on the compliments on the packaging to our warehouse team. We look forward to you shopping with us again in future. Best Wishes Sophie
Anne Christine Glynne Carse
Verified Buyer
“Good website. Wide range of goods. Fulfil orders quickly and reliably.”
Helpful Report
Dear Anne, Thank you for leaving us a review. It's great to hear you are pleased with the website and the goods we offer. We very much look forward to you shopping with us again in future. Best Wishes Sophie
Denise Knight
Verified Buyer
“Items arrived quickly and when they were meant to. Great nieces very impressed with 3d advent calendars even though there was no chocolate.”
Helpful Report
Dear Denise, Thank you for taking the time to leave us a review. It's great to hear the items arrived promptly and I'm glad the recipients are pleased with them! Have a lovely Christmas. Best Wishes Sophie
Pauline Watchorn
Verified Buyer
“Fast efficient service, beautifully wrapped.”
Helpful Report
Dear Pauline, Thanks for leaving us a positive review. It's great to hear the service was speedy and I will pass on the compliments on the packaging to our warehouse team. Have a great Christmas. Best Wishes Sophie
David Sendles
Verified Buyer
“The young lady I spoke to on the phone was most helpful and new the product range. The phone was answered very prompt. Your company is on my list for the future.”
Helpful Report
Dear David, Thanks for taking the time to leave us a review. It's great to hear we were able to assist you promptly! Feel free to call us again in future and we will be happy to help you with your next order. Best Wishes Sophie
Esther Fitzpatrick
Verified Buyer
“Lovely item, quick delivery”
Helpful Report
Dear Esther, Thank you for leaving us a positive review. I'm glad you are pleased with the item and it's great to hear it was a speedy delivery. We look forward to you shopping with us again in future. Best Wishes Sophie
Cotswold Trading is rated 4.9 based on 2,488 reviews
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