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Cotswold Trading Reviews

4.9 Rating 2,488 Reviews
97 %
of reviewers recommend Cotswold Trading
Company Reviews Metrics Info
4.9
Based on 2,488 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Cotswold Trading Reviews

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Janyce Granfield
Unverified Reviewer
“A wide choice of excellent products. One of the best places for a gift with a difference at a sensible price.”
Helpful Report
Dear Janyce, Thank you for leaving us such a lovely review. It is great to hear your compliments on our products and we very much hope you shop with us again in future. Best Wishes Sophie
Mrs LCV Nicole
Verified Buyer
“Excellent service and well packaged. One very happy customer. Thank you.”
Helpful Report
Dear Nicole, Thank you for leaving us a positive review. It's great to hear you were pleased with the service and I will pass on your compliments on the packaging to our warehouse team. We look forward to you shopping with us again in future. Best Wishes Sophie
Jacqueline Gazzard
Verified Buyer
“If you find this company then enjoy the lovely things on their site!”
Helpful Report
Dear Jacqueline, Thank you for leaving us a kind review. It is lovely to hear you would recommend our website to others. We look forward to you shopping with us again in future. Best Wishes Sophie
Derek Toon
Verified Buyer
“Very happy with Cotswold trading. Lots of choice (Advent calendars) and prompt delivery. Thank you.”
Helpful Report
Dear Derek, Thank you for the feedback! We pride ourselves on our advent selection, so I am very pleased to hear you were happy with the choices. We hope to see you shopping with us again soon. Best Wishes Sophie
Janet Jameson
Verified Buyer
“Unusual and beautiful cards, not seen elsewhere. Excellent customer service.”
Helpful Report
Dear Janet, It's great to hear you were pleased with our service and that you liked the selection of cards. Thank you for leaving us a kind review and we look forward to you shopping with us again soon. Best Wishes Sophie
Anonymous
Verified Buyer
“An excellent firm to deal with. Very helpful, friendly and quick service.”
Helpful Report
Thank you for leaving us a review, we really appreciate the feedback! We look forward to you shopping with us again in future. Best Wishes Sophie
Roseanne Bruce
Verified Buyer
“Very good choice ,great customer service and would Recommend delivery good as well , l am happy With the service”
Helpful Report
Dear Roseanne, Thank you for your positive review. I am pleased to hear you experienced good customer service and delivery. We very much hope you shop with us again in future. Best Wishes Sophie
Richard Andrew BAINES
Verified Buyer
“Better than excellent! When things went wrong with my transaction notwithstanding that it was no fault of theirs, they stepped in to ensure a fine outcome for me and my birthday girl! Splendid!”
Helpful Report
Dear Richard, Thank you for leaving us a review. I am pleased to hear that it was a positive outcome in the end and I trust the birthday girl had a lovely birthday. We very much look forward to you shopping with us again in future. Best Wishes Sophie
Carina Van Leerzem
Verified Buyer
“Gewldig mooie kerstkaarten en zeer snelle levering. Helaas de laatste keer besteld, want met de invorderingskosten door de douane, wordt dit grapje veel te duur! BREXIT Jammer.”
Helpful Report
Dear Carina, I am pleased to hear you liked the Christmas cards and they arrived quickly. It's unfortunate that customs charges have become an issue, but hopefully this may change in the future. Best Wishes Sophie
Madeline Green Green
Verified Buyer
“Easy site to navigate and order from. Items arrived quickly and were well packaged. Items were as described.”
Helpful Report
Dear Madeline, Thank you for leaving us a positive review. I am pleased to hear you are happy with the shopping experience on our website and that the items arrived smoothly. We very much look forward to you shopping with us again in future. Best Wishes Sophie
J Blackton
Verified Buyer
“Delighted with the service from cotswold. - wish you had a catalogue.”
Helpful Report
Thank you for leaving us a positive review. It is great to hear you were pleased with the service! Sorry we don't have a catalogue, but you can always keep up to date with our latest products on our website. Best Wishes Sophie
NiCOLA Hudson
Verified Buyer
“Having visited your shop in Broadway, I was very impressed by the range and quality of the goods on display and purchased a couple of items. On my return home, I ordered a further item from your website. Thank you.”
Helpful Report
Dear Nicola, It is so nice to hear that you visited both our store and our website - thank you! We very much look forward to you shopping with us again in future. Best Wishes Sophie
Jenny Wilkie
Verified Buyer
“Great quick service. Excellent selection of products”
Helpful Report
Dear Jenny, Thank you for your feedback. It is great to hear you were pleased with the selection of products and the service. We look forward to you shopping with us again soon. Best Wishes Sophie
Jan Quantrell
Verified Buyer
“No problems along the way.”
Helpful Report
Thank you for leaving us a review. Great to hear it was a smooth shopping experience for you. Best Wishes Sophie
Lydia Ann Kelly
Verified Reviewer
“My purchases were delivered very promptly, but not only was the box damaged but so were the contents. I contacted the customer service department and straightaway new items were sent out. However, it was then noticed that the wrong items had been sent so the correct items were sent. This all happened within a period of 6 days and at each point, I was emailed. I believe that this shows a real desire to give great customer service. I will certainly, happily shop with Cotswold again and thank both Jen and Sophie for their efficiency and friendly help.”
Helpful Report
Dear Lydia, Thank you very much for leaving us a positive review. I'm so pleased we got there in the end and managed to get the correct items to you. I trust you have been enjoying the hot chocolates! I will pass on your feedback to Jen also and we look forward to you shopping with us again in future. Best Wishes Sophie
PAUL DEIGHTON
Verified Buyer
“Quick and efficient. Highly recommended”
Helpful Report
Dear Paul, We really appreciate you leaving a positive review and it is great to hear you would recommend us. We look forward to you shopping with us again in future. Best Wishes Sophie
NICHOLAS POULTON
Verified Buyer
“Excellent customer service when we experienced a minor hiccup and our purchase was damaged in transit. Friendly and professional staff who dealt promptly with our issue. We love our new post box!”
Helpful Report
Dear Nicholas, Thank you so much for leaving us a kind review. I'm pleased we were able to help and I'm sure your new post box is looking lovely at your home! We look forward to you shopping with us again in future. Best Wishes Sophie
Trudi Pope
Verified Buyer
“I am delighted with the cards. They were a very reasonable price considering their excellent quality”
Helpful Report
Dear Trudi, I am pleased to hear you are happy with the cards. Thanks for leaving us a positive review and we look forward to you shopping with us again. Best Wishes Sophie
Anonymous
Verified Buyer
“I really enjoy the variety of products offered, and everything I've purchased has been of excellent quality. I'm also impressed by how fast my orders have arrived.”
Helpful Report
Thank you for taking the time to write a kind review. I am pleased to hear you are happy with the variety and quality of the products, we very much look forward to you shopping with us again. Best Wishes Sophie
Margaret Ryalls Ryalls
Verified Buyer
“Easy ordering, great quality t shirts, delivered quickly in time for trip. Excellent”
Helpful Report
Dear Margaret, I am glad to hear you are happy with the items and that they arrived quickly. Thanks for leaving a kind review and we look forward to you shopping with us again in the future. Best Wishes Sophie
Cotswold Trading is rated 4.9 based on 2,488 reviews
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