Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,488 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,488 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 25th February 2025

Karen Hickman

Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Promptly delivered and well packaged. Good quality products.”

Helpful Report

Dear Judith Thanks so much for your 5-star review, it's most appreciated. Best wishes Rachel Cotswold Trading

“Excellent service, I ordered a rug and it arrived the next day! Very pleased with the product and great value in the sale! Good communications too, won't hesitate to use again 😊”

Helpful Report

Hi Katie Thanks so much for leaving us a lovely review, we're so pleased you love the rug you ordered. Hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“Excellent definitely recommend”

Helpful Report

Thank you so much for your review. Best wishes Flo Cotswold Trading

“Arrived on time and exactly as expected.”

Helpful Report

Hi Patricia, Thank you so much for your review, we're so glad to hear it arrived on time and you're pleased with your product.. Best wishes Flo Cotswold Trading

“I have a large extended family and as such am always purchasing cards. I’m no particularly good at selecting them at the best of times but I found looking through your large selection quite relaxing. I also found some very appropriate ones. Thank you”

Helpful Report

Hi Jill Thank you so much for your review, we're so glad you found a good selection of cards to choose from. Best wishes Rachel Cotswold Trading

“Great online shopping experience, easy to use, delivery quick and a good returns service if needed.”

Helpful Report

Many thanks for leaving us a lovely review, Joscelin - it's much appreciated. Best wishes Rachel Cotswold Trading

“Great service and loved my cards!”

Helpful Report

Thanks for your review, we're glad you love your cards! Best wishes Rachel Cotswold Trading

“As Ii can’t get to your shop your online service has been brilliant thank you.”

Helpful Report

Hi Gillian Thanks for leaving us a review, we do really appreciate you taking the time. Hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“I am very happy with the mug I ordered. It was beautifully packed with care and attention and arrived promptly. Thank you Cotswold Trading. I will definitely order again and support home grown businesses.”

Helpful Report

Dear Linda It's really great to heat that you love the mug you ordered. Thanks for taking the time to leave us a review. Best wishes Rachel Cotswold Trading

“I bought two pairs of earrings. One pair arrived damaged and are not fit for purpose, they simply cannot be worn (as the metal pin is not secure where it meets with the resin of the star) and yet your paperwork states they cannot be returned - this is not acceptable as I am completely unable to use them! An utter waste of money.”

Helpful Report

Dear Alicia We were very sorry to hear about your experience of purchasing earrings from us. I have emailed you separately about a refund for these items. Best wishes Rachel Cotswold Trading

“Always very pleased with my purchases.from Cotswold Trading.Thank you.”

Helpful Report

Hi Jenny Thanks so much for taking the time to leave us a review. Best wishes Rachel Cotswold Trading

“Lovely product & delivery service very timely.”

Helpful Report

Thanks so much for leaving us a review, it's most appreciated. Best wishes Flo Cotswold Trading

“Good communication and swift delivery”

Helpful Report

Hi Suzanne, Thanks so much for leaving us a review, it's most appreciated. Best wishes Flo Cotswold Trading

“Customer service is outstanding. I was looking for a particular card and Rachel was able to help with my query. So grateful! The products are beautiful.”

Helpful Report

Hi Susan, Thanks so much for leaving us a review, it's most appreciated. Best wishes Flo Cotswold Trading

“Parcel well packed and full of the goodies I had ordered.Happy customer once again”

Helpful Report

Hi Sarah Thanks so much for leaving us a review, it's most appreciated. Best wishes Rachel Cotswold Trading

“The items I purchased were even better than described or shown. And very quickly received. A pleasure dealing with this company!”

Helpful Report

Hi Theresa It was great to hear that the products were even better than you'd hoped! Thanks for taking the time to leave us a review. Best wishes Rachel Cotswold Trading

“I was delighted to find exactly what i was looking for at the Cotswold trading company! Infact its perfect! The site is easy to navigate, a great selection of quality items at various budgets. The service I received was also excellent! Highly recommended”

Helpful Report

Hi Kelly Many thanks for your kind comments about our company and the website. So glad to hear that you had a positive experience when shoppig with us. Best wishes Rachel Cotswold Trading

“Very efficient, good quality service and well presented packaging. Will certainly use again for gifts.”

Helpful Report

Hi Sarah Thanks so much for leaving us a review, it's most appreciated. Best wishes Rachel Cotswold Trading

“Interesting and varied products, ordering was easy and delivery prompt. Thank you!”

Helpful Report

Hi Janice Many thanks for leaving us a 5-star review. Best wishes Rachel Cotswold Trading

“Excellent very prompt service”

Helpful Report

Many thanks for leaving us a 5-star review, that's most appreciated. Stay safe. Best wishes, Flo at Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,488 reviews