Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,486 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,486 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 25th February 2025

Karen Hickman

Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent quick postage. Good quality gifts”

Helpful Report

Hi Sharon, Thank you for taking the time to leave us a review. I'm glad you're pleased with your order and that it arrived promptly, I hope you will feel encouraged to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Helpful and efficient company with good quality products. Thank you.”

Helpful Report

Hi Margaret, Thank you for taking the time to leave us a review. It's great to hear your positive comments on us as a company and our products. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“My products arrived in double quick timing, and they are of super quality and beautifully packed. Thank you all so much.”

Helpful Report

Hi Elizabeth, Thank you for leaving us a review. I'm glad you're pleased with your purchase and that it arrived quickly for you. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Great staff, Great products and prompt delivery. If could award a 10 then I would.”

Helpful Report

Hi James, Thank you for taking the time to leave is a review. It's so nice to hear you would like to give us 10 stars! We really appreciate your kind feedback and welcome you to come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“Excellent communication and help”

Helpful Report

Hi Anna, Thank you for taking the time to leave us a review. It's great to hear you were pleased with our communication. Feel free to get in touch when you wish to place another order. Best Wishes Sophie (Cotswold Trading)

“My order arrived with ripped packaging of the products themselves. A shame. However, the company contacted me about this and gave me a partial refund without my asking. A good resolution.”

Helpful Report

“Good price. Speedy delivery. Would recommend.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you found our products to be competitively priced and that your order arrived in good time. We look forward to you shopping with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Very easy shopping experience. There was a lovely big selection of cards and my order came very swiftly, despite the postal strikes.”

Helpful Report

Hi Victoria, Thank you for taking the time to leave us a review. I'm glad you were pleased with our card selection and it's great to hear that our efforts to use couriers and work around the postal strikes as best we could, have paid off. We would love for you to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Love this shop ,super gifts for all the family,also love their selection of cards .easy to order from ,and quick delivery, Liz Edge”

Helpful Report

Hi Liz, Thank you for your kind review. It's nice to hear your compliments on our products and I'm glad you find the order process simple. We look forward to your next order. Best Wishes Sophie (Cotswold Trading)

“Excellent service. Speedy delivery. Items were well packaged and pristine upon arrival. Would recommend buying from these people.”

Helpful Report

Hi Jed, Thank you for taking the time to leave us a review. I'm glad you were pleased with our service and it's great you would recommend us to other buyers. We welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Great selection of products, at competitive prices and great customer service. Unfortunately one item I ordered was not available, but they quickly got in touch offering an alternative which I didn’t choose but immediately received got a refund for. Other items were received promptly and suitably packaged. Will use again and highly recommend.”

Helpful Report

Hi Sue, Thank you for taking the time to leave us a review, it's nice to hear your positive comments on the order experience and customer service. I'm glad you plan to shop with us again, we very much look forward to welcoming you back. Best Wishes Sophie (Cotswold Trading)

“Beautiful cards and speedy delivery.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's nice to hear your comments on our cards and I'm glad the parcel arrived quickly. Best Wishes Sophie (Cotswold Trading)

“Unbelievably fast service and delivery especially when you consider that I am in Canada. Very pleased with the products I purchased which arrived in perfect condition. Thank you.”

Helpful Report

Hi Melanie, Thank you for leaving us a review. It's so nice to hear you've ordered from Canada and I'm glad the goods arrived quickly! We look forward to your custom again in the future. Best Wishes Sophie (Cotswold Trading)

“Have not used this company before, but will order again. Website easy to navigate, ordering simple and short time for delivery.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're a new customer and that you will be returning to place new orders in the future. Best Wishes Sophie (Cotswold Trading)

“Good quality and cute”

Helpful Report

Hi Caroline, Thank you for leaving us a five star review. I'm glad you were pleased with the quality and we welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Lovely box of items arrived in good time. I’m glad I found this company and will definitely use again.”

Helpful Report

Hi Samantha, Thank you for leaving us a kind review. It's great to hear you were pleased with your order and we look forward to you coming back to us again in the future. Best Wishes Sophie (Cotswold Trading)

“Efficient and carefully delivered . Would highly recommend.”

Helpful Report

Hi Lorna, Thank you for taking the time to leave us a review. It's great to hear you would recommend us to others, that's what we like to hear! We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I visited their fabulous shop in Broadway and loved the fact that they stocked so many different lines When I needed a new door mat I knew immediately where I should order one from My patio mat is brilliant and arrived so quickly Really impressed with their service thank you”

Helpful Report

Hi Elizabeth, How lovely to hear you have visited our store previously and then decided to place an online order. I'm pleased to hear you're happy with the mat you ordered from us and thank you for the compliments on our service. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Products just as described. One item out of stock but I was informed quickly by phone and offered either a substitute or immediate refund. Speedy delivery and sensible eco packaging”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. I'm glad you're pleased with your order and that we were able to get in touch regarding the out of stock item. I hope you will feel encouraged to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Easy-to-use website and very swift service.”

Helpful Report

Hi Michael, Thank you for taking the time to leave us a review. It's great to hear you found our website easy to use and that you were happy with our service. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,486 reviews