Login
Start Free Trial Are you a business?? Click Here

Cotswold Trading Reviews

4.9 Rating 2,488 Reviews
97 %
of reviewers recommend Cotswold Trading
Company Reviews Metrics Info
4.9
Based on 2,488 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Cotswold Trading Reviews

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anne Sutherland
Verified Buyer
“Excellent service!”
Helpful Report
Hi Anne, Thank you very much for leaving us a 5-Star review. I'm glad you were pleased with our service and I hope this will encourage you to shop with us again in future. Best Wishes Sophie (Cotswold Trading)
Paula Bond
Verified Buyer
“Lovely products quick easy to order”
Helpful Report
Hi Paula, Thank you very much for the 5-star review. It's wonderful to hear your thoughts on our products and I'm glad you found the order process simple. I very much hope you will feel encouraged to order from us again in future. Best Wishes Sophie (Cotswold Trading)
Sandie Wilson
Verified Buyer
“Loved the keyring I bought great quality”
Helpful Report
Hi Sandie, Thank you for leaving us a review. I'm pleased to hear you liked the keyring, they are rather sweet and very popular! Hopefully you will shop with us again in future. Best Wishes Sophie (Cotswold Trading)
Anonymous
Verified Buyer
“Good, prompt service.”
Helpful Report
Hi There, Thanks for taking the time to leave us a review. I'm pleased to hear you were happy with our service and I hope you will choose to shop with us again in future. Best Wishes Sophie (Cotswold Trading)
Karen Humphray
Verified Buyer
“Excellent shopping experience, very happy with purchase, fast delivery, very reasonable price”
Helpful Report
Hi Karen, Thanks so much for sharing your thoughts and leaving us a kind review. It's great to hear you were happy with the shopping experience as a whole and that the parcel arrived quickly. We very much hope you shop with us again in the future. Best Wishes Sophie (Cotswold Trading)
Tina Taylor
Verified Buyer
“Prompt posting and although I had to return the item the refund was also promptly done .”
Helpful Report
Hi Tina, Thanks for taking the time to share your feedback. I'm sorry to hear you had to return the item, but I'm glad we were able to offer a prompt refund for you. We hope you will shop with us again in future. Best Wishes Sophie (Cotswold Trading)
Anonymous
Verified Buyer
“My room fragrance arrived quickly after I ordered it. Pure lavender fragrance.”
Helpful Report
Hi There, Thanks for taking the time to leave us a review. I'm glad to hear the item arrived quickly and that you are happy with the fragrance - the lavender is very popular! Best Wishes Sophie (Cotswold Trading)
Mark Dilley
Verified Buyer
“Great 😊 looking but no real protection”
Helpful Report
Hi Mark, Thanks for your feedback. Great to hear you liked the style of the product, but sorry to hear it did not meet your protection requirements. We've not had this feedback before, but I will be sure to pass it on to the supplier. Best Wishes Sophie (Cotswold Trading)
Stella Pilling
Verified Buyer
“Excellent range. Efficient service.”
Helpful Report
Dear Stella, Thank you for taking the time to leave us a review. It's great to hear you were happy with our service and our product range, we very much hope you shop with us again in the future. Best Wishes Sophie (Cotswold Trading)
ARGAUD Muriel
Verified Buyer
“Great things to buy in that wonderful shop !! Irresistible stationary! And much more...”
Helpful Report
Dear Muriel, Thank you for leaving us a kind review. It's nice to hear your compliments on our store and products, we very much appreciate the feedback. I hope you will choose to shop with us again in future. Best Wishes Sophie
Susan Payne
Verified Buyer
“Very helpful staff when I had a query Arrived on time and goods as stated. Very pleased”
Helpful Report
Dear Susan, Thank you very much for leaving us a positive review. It's fantastic to hear that a member of the team was able to assist with your query and that your items arrived promptly and as promised. I very much hope you will shop with us again in future. Best Wishes Sophie
Margaret Manning
Verified Buyer
“The goods were received in perfect condition and completely matched what was described on the website. Lovely quality would definitely return to this shop.”
Helpful Report
Dear Margaret, Thanks so much for leaving us a positive review. It's fantastic to hear you were pleased with the items and that they were represented well on the website. We very much look forward to you returning to us again. Best Wishes Sophie (Cotswold Trading)
Davina Hunt
Verified Buyer
“We have bought two fleece shirts for men they are both excellent and arrived quickly”
Helpful Report
Deb Denaro
Verified Buyer
“Was very pleased with my purchase and with the service i received.”
Helpful Report
Dear Deb, Thank you for taking the time to leave us a positive review. I'm pleased to hear you are happy with both our service and the product you received. We very much hope you shop with us again in future. Best Wishes Sophie
Anne Aitken E Aitken
Verified Buyer
“Great site. Easy to order. Lovely choice of high quality clothes”
Helpful Report
Dear Anne, Thank you for taking the time to leave us a review. I am pleased to hear you are happy with your purchase and that it was an easy process in ordering it. I hope you will come back and shop online with us again in future. Best Wishes Sophie (Cotswold Trading)
Anonymous
Verified Buyer
“Delivery even faster than predicted . Excellent.”
Helpful Report
Thank you for taking the time to leave us a review. I'm pleased to hear the delivery time was faster than expected. We very much hope you will shop with us again in future. Best Wishes Sophie
Linda Ridd
Verified Buyer
“I have ordered several times from Cotswold Trading and each time the goods have arrived promptly and been packaged well. I use their Lavender oil and thoroughly recommend it.”
Helpful Report
Dear Linda, Thank you for leaving us a positive review. It's great to hear you are a repeat customer and that you are pleased with the Lavender oil. We look forward to you shopping with us again in the future. Best Wishes Sophie
Patricia Smith
Verified Buyer
“I was most impressed with the great service I received, not only with how quickly the handbag came, (which is of first class quality) but because I received a phone call from yourselves about a query which was sorted out straight away.”
Helpful Report
Dear Patricia, Thank you for taking the time to leave us a review. I'm pleased to hear you are happy with the bag and that it arrived quickly. I remember calling you to address the query and I'm glad you found it helpful. We very much hope you choose to shop with us again in the future. Best Wishes Sophie
Pamela Bird
Verified Buyer
“Excellent service”
Helpful Report
Hi Pamela, Thank you for taking the time to leave us a positive review. It's fantastic to hear you were happy with our service and we would love for you to shop with us again in the future. Best Wishes Sophie
Anonymous
Verified Reviewer
“Completely ignorant of hidden disabilities. We visited Sunday with my son who has hidden disabilities. He purchased a present for Mother’s Day and asked the store assistant to wrap it for him - that’s something he wouldn’t manage himself due to coordination issues. I commented that was really thoughtful of him to have the store assistant remark he can’t now say he’s wrapped it himself. To a child with a disability this was really cutting. He deals with a lot of unkindness for his disability but quite frankly do not expect it when making a purchase. There needs to be far more courtesy and awareness.”
Helpful Report
Thank you for taking the time to get in touch, this matter was raised with us separately through our company email address and we have responded to you using this channel of communication. We sincerely apologised for any misunderstanding that arose at the point of purchase and you have come back to us to let us know that the apology has been accepted.
Cotswold Trading is rated 4.9 based on 2,488 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request