Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,484 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Cotswold Trading 5 star review on 2nd February 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent. My order arrived carefully packaged and really quickly. I’m delighted with the earrings. Really good price too. I would definitely recommend Cotswold Trading.”

Helpful Report

Hi Lisa, It's great to hear you would recommend Cotswold Trading! I'm glad you're pleased with your order and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“very happy with the service.”

Helpful Report

Many thanks for your 5-star review. Best wishes Rachel Cotswold Trading

“Helpful on the phone order came promptly, beautifully packed”

Helpful Report

Dear Pam Thanks so much for leaving us a lovely review, we really appreciate the feedback. Best wishes Rachel Cotswold Trading

“I saw the beautiful yellow checked throw blanket on Cotswold Trading's website and instantly ordered it as a Christmas gift for my daughter-in-law. It arrived safely in the US less than a week later. (I actually ordered two--either as a gift for someone else, or a gift for our home!)”

Helpful Report

Hi Aiden, It's great to hear you liked the throw so much you ordered two! We hope your daughter in law will love it also. Do come back and shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Purchases arrived very quickly and well packaged ( in a recycled box - environmentally conscious ). I would have no hesitation in buying from Cotswold trading in the future.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review and for your comments on our packaging. It's great that you would shop with us again in future! Best Wishes Sophie (Cotswold Trading)

“Quick response to order - delivered ahead of schedule.”

Helpful Report

Hi Joanna, Thanks for taking the time to leave us a review. It's great to hear you were pleased with the order and that it was delivered ahead of schedule. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Items purchased were of fair price(Sam Wilson studio mugs) Great range of products,very helpfully described with photos on website Purchases arrived promptly and very well packaged Very helpful that Paypal accepted as form of payment”

Helpful Report

Hi Joanne, Thanks for taking the time to leave us a detailed review. It's great to hear your compliments on our pricing, product range and packaging and that you found it helpful being able to pay with Paypal. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent customer service. I’d ordered my item to be collected at “Broadway”, which I believed to be the Broadway local to me. I was very grateful and impressed when I received a personal email advising me this was in fact the main shop, many miles away! Thank you very much!”

Helpful Report

Hi Sally, Thank you for taking the time to leave us a review. I'm glad we were able to double check and advise on the collection location, I'm glad we were able to get it delivered to you instead - hope you're pleased with the order. Best Wishes Sophie (Cotswold Trading)

“Very good at both ends of the process. Buying was easy. The product did not do what I wanted so I sent it back. The response was excellent. Always good to know a company who cares for its’ customers. Thank you”

Helpful Report

Hi Jillian, Thank you for taking the time to leave us a review. It's great to hear we were able to assist and refund you as the item was not suitable and thank you for your comments on our customer service. Best Wishes Sophie (Cotswold Trading)

“No problems fast delivery perfect!!!”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear your compliments on the fast delivery and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Found the website easy to use and very happy with the whole ordering process. Items arrived well packed and quickly. Will definitely buy from CT again.”

Helpful Report

Hi Paul, Great to hear you found our website easy to navigate and that you were pleased with the order and packaging. We look forward to you shopping with us again! Best Wishes Sophie (Cotswold Trading)

“Great website, great products very high quality”

Helpful Report

Hi Christopher, Thank you for your review and for your compliments on our website and products. We welcome you back to place another order with us soon. Best Wishes Sophie (Cotswold Trading)

“Highly recommended. Item arrived on time, well packaged, friendly courier. 100% all round.”

Helpful Report

Hi Eleanor, Thank you for leaving us a review, it's great to hear you recommend us! We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Prompt drlivery. Very well packaged. Would recommend Product itsrlf ( laura stoddart cards) vg , as i already knew”

Helpful Report

Hi Pam, Great to hear you would recommend us! The Laura Stoddart cards are very lovely, I'm glad you're pleased with them. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Simple ordering fast delivery. Item exactly as described. Perfect”

Helpful Report

Hi Clare, Thanks for leaving us a review. It's great to hear you're pleased with the item and that the delivery was prompt. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I'm very pleased with my purchase. Very fast dispatch and good quality of packaging.”

Helpful Report

Hi Agnieszka, Thank you for taking the time to leave us a review. It's great to hear you're pleased with your purchase and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Cotswold Trading are easy to deal with. They communicate well and the delivery was on time. I highly recommend them.”

Helpful Report

Hi Howard, Thank you for your review and for recommending us to others! I'm pleased it was a smooth order and delivery process for you and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“EVERYTHING WONDERFUL THANKS”

Helpful Report

Hi Linda, Thank you for your positive review, it's great to hear your compliments and I'm glad you were pleased with the order. We welcome you back to shop with us again in the future! Best Wishes Sophie (Cotswold Trading)

“Cotswold Trading couldn't be more helpful! I ordered something that I wanted urgently and they dispatched it within a few hours. Their support rep contacted me quickly and very politely to let me know when to expect it, and it arrived within a day. Highly recommended and I'll be returning next time!”

Helpful Report

Hi Gabriel, Thank you for leaving us a review. It's great to hear that we were able to despatch your order quickly and that you were kept updated as to its arrival. We look forward to you returning to us again in the future. Best Wishes Sophie (Cotswold Trading)

“Good quality items at reasonable price and no hassle”

Helpful Report

Hi Heather, Thank you for leaving us a positive review. It's great to hear your compliments on our items and pricing and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,484 reviews