Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,484 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Cotswold Trading 5 star review on 2nd February 2024

Anonymous

Anonymous // 01/01/2019

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“Beautiful sweater. Classic design,well constructed with great details. Have purchased similar sweaters from Le Tricoteur and yours are much better priced”

Helpful Report

Hi There, Thank you for leaving us a positive review it's great to hear your compliments on our products and pricing and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“The parel arrived on time and beautifully packaged as was breakable. Well done whoever packed it.”

Helpful Report

Hi There, Thank you for leaving us a nice review. I will pass on your compliments on our packaging to our warehouse team! Best Wishes Sophie (Cotswold Trading)

“It was overall a very positive experience. They were very helpful and responsive when I encountered a shipping issue.”

Helpful Report

Hi Janet, Thanks for taking the time to leave us a review. It's great to hear we were able to help when you encountered a shipping issue. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Great service Found the card that I have been looking for, for ages. Thank you”

Helpful Report

Hi Jane, Great to hear you're pleased with our service and that we stock the card you had been looking for! Do come back to us for any future card orders. Best Wishes Sophie (Cotswold Trading)

“Very helpful correspondence when I thought my parcel wasn’t delivered!..items were well packaged and good quality....”

Helpful Report

Hi Carole, Thanks for your review and I'm glad we were able to help locate your parcel. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Great quality items and excellent value for money”

Helpful Report

Thank you for taking the time to leave us a review. It's great to hear you're pleased with the order and you found the items value for money. Best Wishes Sophie (Cotswold Trading)

“The mirror was faulty but the manner in which it was dealt with was superb.I had an exchange and all was well. Super service and great quick delivery.”

Helpful Report

Many thanks for leaving us a great review, we really appreciate the feedback. We're glad that you now have a perfect mirror! Best wishes Rachel Cotswold Trading

“Excellent quality. Looks sophisticated.”

Helpful Report

Thank you for your 5-star review. Best wishes Rachel Cotswold Trading

“I always use this store to buy gifts from Australia for Family and friends in the UK. Wide choice and excellent response to questions. Another gift delivered safely.”

Helpful Report

Thank you so much for the feedback you've left us on using Cotswold Trading to buy for gifts to friends and family in the UK. We really appreciate you taking the time. Hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“fast delivery - good product - good price”

Helpful Report

Many thanks for your review, Karen. Best wishes Rachel Cotswold Trading

“Very fast shipment abroad, extremely friendly service - Thank you!”

Helpful Report

Hi Anna Thank you for leaving us a great review and for the feedback on the fast delivery service. Best wishes Rachel Cotswold Trading

“Really quick delivery, great range of priducts”

Helpful Report

Thanks so much for taiking the time to leave us a review, we really appreciate it. Best wishes Rachel Cotswold Trading

“Well packed & fast dispatch. Excellent items. Would buy from you again!”

Helpful Report

HI Valerie, Thank you for your 5 star review. It's great to hear your compliments on the items and the packaging - we look forward to you purchasing from us again. Best Wishes Sophie (Cotswold Trading)

“Good price for Emma J Shipley products and delivered quickly”

Helpful Report

Hi Jayne, Thank you for leaving us a review. It's great to hear you're pleased with the Jamida Emma J Shipley products and I'm glad they arrived quickly! We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Good product quickly delivered”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the product and delivery and we welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Purchased the Robert Welsh wine cooler which is even more impressive than it looked on the website. The ordering process was straightforward and it was delivered within the stated timescale. Looking forward to using it.”

Helpful Report

Hi Mary, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the Robert Welch wine cooler, they're very well designed! Nice also to hear your compliments on the ordering and delivery process and I hope you will feel encouraged to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“The product was obviously the last one in stock and was badly damaged from excessive handling. Customer services were extremely helpful and in addition to post paid return they made a very quick refund .”

Helpful Report

Hi Anne, I'm very sorry to hear that the item you received was not in a perfect condition. I'm glad we were able to get a refund processed quickly for you in order to rectify this. Best Wishes Sophie (Cotswold Trading)

“First time I ordered online. Love the shops. Good competitive price, good customer service information regarding delivery and quick delivery. Very impressed.”

Helpful Report

Hi Lynn, Great to hear you're both an online and in store shopper! We look forward to seeing you in store or to your next order. Best Wishes Sophie (Cotswold Trading)

“Very efficient service, dealt with delivery questions professionally well. Definite recommendation”

Helpful Report

Hi Russell, Thank you for taking the time to leave us a review. It's great to hear we were able to help and that you would recommend us to others! We welcome you back to shop with us again in the future. Best Wishes Sophie

“Sent with care - very well packaged. Lovely items. Pleased with my purchase. Highly recommended.”

Helpful Report

Hi Andrea, It's great to hear you're pleased with your order and that you would recommend us to other shoppers! We welcome you back to order again. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,484 reviews