Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,485 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,485 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Cotswold Trading 5 star review on 2nd February 2024

Anonymous

Anonymous // 01/01/2019

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“Online purchase that was easy to process and delivered very quickly with updates along the way. Great quality product.”

Helpful Report

Hi There, Thank you for your review. It's great to hear you're pleased with the purchase and the delivery and we hope you will feel encouraged to come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“Excellent and prompt service.”

Helpful Report

Hi Tracy, Thank you for taking the time to leave us a review. It's great to hear your compliments on our service and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Perfect”

Helpful Report

Hi Karine, Thank you for taking the time to leave us a review and thank you for your compliments. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Very good service Prices are a bit expensive but it was for a birthday present and was sent the link to buy the gift”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear your compliments on our service. Regarding our prices, we keep them in line with our suppliers RRP'S and where possible make them as customer friendly as possible - we appreciate your comment and will look over the pricing of the items you purchased. Best Wishes Sophie

“Quick and efficient service. Goods arrived in good condition. No damage to packaging from courier used. Very happy and would, purchase again from Cotswold Trading.”

Helpful Report

Hi Carole, Great to hear you would purchase from us again! I'm glad you were pleased with your order and its delivery and we look forward to your next order. Best Wishes Sophie (Cotswold Trading)

“Good range of competively priced products. Easy to order,delivered on time”

Helpful Report

Hi There, Thank you for your review. It's great to hear you're a fan of the products we offer and that your order and delivery experience went smoothly. Do come back and shop with us again in the future! Best Wishes Sophie (Cotswold Trading)

“what more can I say but EXCELLENT communication and quality product.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you were pleased with our communication and you liked the product, we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I placed an order online and inadvertently checked out before adding everything I wanted. I called the next morning and the person I spoke to couldn't have been more friendly and helpful. She amended my order and applied the customer discount too. Cotswolds Trading have a good range of quality products and they were by far the best price for the items I wanted. It was also a nice change to have a normal phone number to call and speak straight away to a real person without going through the usual annoying menu systems most companies have these days.”

Helpful Report

Hi James, Thank you for taking the time to leave us a review. It's great to hear we were able to help and I'm glad you approved of our over the phone service - we too find it more personable. We welcome you back to shop with us again in the future. Best Wishes Sophie

“This is the first time shopping with Cotswold Trading,I was looking for wild Rose Soap,and found it with this company.This was a present for someone,have used this soap,and love it.smells like roses,and lathers very well,soap lasts along time. I didn't have to wait long for it to arrive,would shop again at Cotswold Trading.Gave it to my friend,hope she loves it as well.”

Helpful Report

Hi There, Thank you for leaving us a review. So glad to hear you found the product you were looking for and I hope your friend will love it just as much as you. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent online service and products always arrive within 48 hours.”

Helpful Report

Hi Jennifer, Thank you for taking the time to leave us a review. So glad to hear you're pleased with our service and you've found your orders arrive promptly. We look forward to you shopping with us again. Best Wishes Sophie (Cotswold Trading)

“Very pleased with the product I bought and the delivery time would certainly buy of Cotswold again”

Helpful Report

Hi Alan, Thank you for taking the time to leave us a review. It's great to hear you're pleased with your order and that it arrived promptly. We look forward to you ordering from us again. Best Wishes Sophie (Cotswold Trading)

“It is wonderful shop if you get the chance to visit and loved my little treat to myself. He is a beauty!”

Cotswold Trading 5 star review on 31st March 2023

Helpful Report

Hi There, Thank you very much for your review. So glad you like the Butler & Peach Dachshund, it is very sweet! We welcome you back to shop with us again, whether in store or online. Best Wishes Sophie (Cotswold Trading)

“Thank you, your service is always, top class.and very fast.. Margaret .pp”

Helpful Report

Hi Margaret, Thanks for taking the time to leave us a review. It's great to hear you're a repeat customer and pleased with our service, we look forward to you shopping with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Very good quality items fast delivery very pleased with my purchase”

Helpful Report

Hi Ronald, Thank you for your review. It's great to hear you're happy with your purchase and that it arrived promptly. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Very happy with the service , professional & polite manner on phone. The goods came very quickly & are exactly the quality I envisaged”

Helpful Report

Hi Svetlana, Thank you for your review. It's lovely to hear your compliments on our service and I'm glad you're happy with the order. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Great communication, honesty about to send us whatever we wanted ...to Australia Thank you”

Helpful Report

Hi Judy, Thank you for taking the time to leave us a review. I'm pleased you were happy with our communication and as always it's a pleasure to ship to Australia. We hope you will come back and shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“My cards are lovely and arrived quickly. I was emailed as I had made a mistake with delivery which was rectified swiftly.”

Helpful Report

Hi Denise, Thank you for taking the time to leave us a review. I'm glad we were able to help ensure delivery ran smoothly and it's great to hear you're pleased with the cards. Best Wishes Sophie (Cotswold Trading)

“Absolutely delighted! The photo was true to the product I ordered and was speedy delivery. Will use again for sure”

Helpful Report

Hi Jane, Thank you for your review. It's great to hear you're pleased with your order and that it arrived promptly. We look forward to you shopping with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I ordered a dress that was cheaper than if I’d bought it directly from the manufacturer. It arrived really quickly in excellent condition. I’m really happy with it and will definitely be a repeat customer!”

Helpful Report

Hi Fritha, Thank you for taking the time to leave us a review. It's great to hear you're pleased with your order and that we were competitively priced. I'm glad you feel encouraged to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Very Pleased With My Purchase Prompt Delivery Too”

Helpful Report

Hi Grace, Thank you for taking the time to leave us a review. I'm glad you're pleased with your order and that we were able to get it out to you quickly. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,485 reviews