Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,488 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,488 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 25th February 2025

Karen Hickman

Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

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“Very happy with both the service and the product .”

Helpful Report

Hi There, Thank you for leaving us a positive review. I'm pleased to hear you are happy with the product and our service and I hope this will encourage you to shop with us again. Best Wishes Sophie (Cotswold Trading)

“The order arrrived quicker than expected and was beautifully and carefully packaged.”

Helpful Report

Hi Janis, Thank you very much for leaving us a kind review. It's great to hear you are happy with the order and its packaging and that it arrived promptly. We very much hope to see you shopping with us again in the future. Best Wishes Sophie (Cotswold Trading)

“When my clock was faulty they did everything possible to ensure that I had a new one as soon as possible and always kept me informed of progress.”

Helpful Report

Hi Jonathan, I'm glad we were able to help with a replacement clock for you and we very much love how you've accessorised it in your home - thanks again for letting us Instagram the photo! Best Wishes Sophie (Cotswold Trading)

“Fast delivery, goods as expected.”

Helpful Report

Hi Lynne, Thanks for taking the time to leave us a review. I'm glad the delivery time was fast and that all was as expected with your order. Best Wishes Sophie (Cotswold Trading)

“Ordering was very straight forward and the item arrived the next day. Product seems very good quality. Very impressed.”

Helpful Report

Hi Alex, Thank you very much for leaving us a review. It's fantastic to hear the order process was straight forward and that the delivery arrived so quickly. I very much hope this will encourage you to shop with us again in the future. Best Wishes Sophie

“Purchases were a good price and the gift delivered to the recipient on time.”

Helpful Report

Hi Jacqueline, Thanks for leaving us a review. It's great to hear you were pleased with your purchases and I hope the recipient liked the gift. We hope you will come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Good service”

Helpful Report

Hi David, Thank you kindly for your feedback. Great to hear you were pleased with our service and I hope it will encourage you to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Good stuff, fast shipping”

Helpful Report

Hi There, Thank you for leaving us a postive review. It's great to hear you were pleased with the items and that the delivery arrived promptly. Hopefully, you will come back and shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Great choice of items and a super efficent delivery”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you were happy with our choice of items and that the order arrived quickly. We hope you will come back and shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Very happy with range and price. Delivery excellent and cards well packaged.”

Helpful Report

We really appreciate you taking the time to leave us a review and are glad that you like the cards you purchased from us. Best wishes Rachel Cotswold Trading

“Delighted with our first purchases from Cotswold Trading , great prices and first class service . Wouldn’t hesitate to purchase again from this company.”

Helpful Report

Hi Stephen We're so glad you were happy with the purchases you made on our website. Thanks for taking the time to leave us a lovely review. Best wishes Rachel Cotswold Trading

“Excellent service. Packaged well. Arrived quicker than had expected.”

Helpful Report

Hi Paul Many thanks for taking the time to leave us a great review, we really appreciate the feedback. Best wishes Rachel Cotswold Trading

“Excellent service”

Helpful Report

Hi Heather, Thank you for taking the time to leave us a review. I'm glad to hear you were pleased with our service and we welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

Thanks for leaving us a 5-star review, Heather.

“I recently made a purchase at Cotswold Trading. As had happened with all my former purchases in the past three years the service I received was extraordinary. Cotswold Trading staff go out of their way to help you, above & beyond what you would expect. I am delighted, as always, with my shopping experience and so was my friend who received the gift I bought.”

Helpful Report

Hi Helen, Thank you for taking the time to leave us a review. It is wonderful to learn you have been shopping with us for the past three years and that we have met your expectations each time. We look forward to welcoming you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Cotswold Trading delivered my items promptly and securely packaged so that none of the paper products were bent at all. I am really impressed by this outstanding operation — a truly first-rate transaction!”

Helpful Report

Hi John, Thank you very much for leaving us a kind review. It's great to hear you were pleased with the packaging of the items, we have a variety of packaging to keep all items safe! I hope you will choose to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“I ordered by phone and was very pleased with the service I received.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. I'm pleased to hear you were happy with our service and I hope you will phone us and place another order in the future. Best Wishes Sophie (Cotswold Trading)

“I purchased five cool bottles, theoretically all the same size, but one was bigger. Cotswold could not have been more helpful and they kindly replaced the big bottle with another of my choice which was a bit cheaper, so after postage charges they even gave me a small refund!”

Helpful Report

Hi Alison, Thank you for leaving us a review! I remember resolving this issue for you and I'm glad we managed to get all the correct size Chilly Bottles for you in the end - I'm sure the recipients will love them! Do give us a call if you wish to place any orders in the future and we will be happy to assist. Best Wishes Sophie (Cotswold Trading)

“Excellent service, quick delivery .”

Helpful Report

Hi Helen, Thank you for taking the time to leave us a review. I'm glad to hear you were pleased with our service and that the order arrived quickly. We look forward to you shopping with us again in future. Best Wishes Sophie (Cotswold Trading)

“Excellent communication & delivery. Robert Welch Bathroom accessories good quality. Easy to fit. Thank you”

Helpful Report

Hi Lynn, Thanks for leaving us a review. It's great to hear you were pleased with our communication and delivery, and that the Robert Welch items are what you were looking for! We very much hope you will shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Excellent doing business with Cotswold Trading. They keep their word in letting us know when goods we like are back in stock. Very polite and business like in dealing with them. Have bought a few times and always the same professional service.”

Helpful Report

Hi Mr Lloyd, Thank you for taking the time to leave us a review. Its great to hear we were able to let you know when the products were back in stock and that you were happy with our service! I hope you will return and order from us again in the future. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,488 reviews