Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,487 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,487 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 25th February 2025

Karen Hickman

Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy-to-use website and very swift service.”

Helpful Report

Hi Michael, Thank you for taking the time to leave us a review. It's great to hear you found our website easy to use and that you were happy with our service. Best Wishes Sophie (Cotswold Trading)

“Excellent service.”

Helpful Report

Hi Matthew, Thank you for taking the time to leave us a review. I'm glad you were pleased with our service and I hope you will feel encouraged to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Brilliant service as usual. Fantastic company. Thank you.”

Helpful Report

Hi There, Thank you very much for your kind review. It's great to hear you're a regular shopper with us and that you're pleased with our service. We look forward to your custom again in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent”

Helpful Report

Hi There, Thank you for leaving us a 5 star view. I'm pleased you were a satisfied customer and I welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I entered a review below and mentioned that I had not yet received my refund. In fact, the refund was processed immediately - I was checking the wrong credit card! I am really impressed with the speed and efficiency with which my refund was handled and so I am now upgrading to 5 stars.”

Helpful Report

Hi Jenny, Thanks for leaving an amended view, it's much appreciated. I'm glad we were able to get in contact and advise that the refund had been processed and you were then able to find it. Thanks again for the 5 star review and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Ordered some Xmas prezzies online, really straight forward website and very quick delivery with everything perfectly wrapped to protect in the post, thank you for the excellent service!!!”

Helpful Report

Hi Lynda, Thank you for your review and lovely comments. It's great to hear you picked out some Christmas presents and that the ordering and delivery process ran smoothly. I hope you will feel encouraged to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“items arrived promptly and were nicely packed. They are a little expensive with p+p added.”

Helpful Report

Hi There, Thank you for leaving us a review. I'm glad the order arrived promptly for you and that it was well packed. We appreciate your comment on the postage and packaging and unfortunately this is a cost we have to include especially on our smaller orders in order to maintain profit on the sale. I hope you like the cards. Best Wishes Sophie (Cotswold Trading)

“Lovely products and great service- many thanks”

Helpful Report

Hi Sam, Thank you for leaving us a review. It's great to hear your compliments on our products and service and I hope you will feel encouraged to come back and shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Excellent customer service & speedy delivery. Always someone to speak with if you have a query. Very helpful. A grear company to deal with”

Helpful Report

Hi Kaye, Thank you very much for leaving us a review. It's great to hear that you've had positive shopping experiences with us and as always do give us a call if you have any queries or wish to place a new order. Best Wishes Sophie (Cotswold Trading)

“Unique items, easy ordering and good delivery time. Good packaging too.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear your compliments on our items and delivery and we very much welcome you to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Easy to order and quick to deliver. Grandchildren love the 3D Roger La Borde advent calendars.”

Helpful Report

Hi There, Thank you for leaving us a review. I'm pleased to hear your grandchildren are happy with the Roger la Borde calendars, they are a seasonal favourite! I hope you will come back and order from us again in the future. Best Wishes Sophie (Cotswold Trading)

“The chocolate bombes arrived broken, despite being well packaged. The company agreed a refund quickly and efficiently, though I have not yet received the refund. I was pleased with the Advent calendars I ordered.”

Helpful Report

Hi Jenny, Thank you for leaving us a review and I'm glad we have since been able to get in contact with you and re-assure you that the refund was processed for you. It's great to hear you're pleased with the advent calendars and I hope you enjoy using them. Best Wishes Sophie (Cotswold Trading)

“Swift dispatch of the ordered items. Items as advertised.”

Helpful Report

Hi Susanna, Thank you for taking the time to leave us a review. I'm pleased to hear the items were as expected and that we were able to get them out to you quickly. I hope you will feel encouraged to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Fantastic service - good communication and very fast delivery. Thank you.”

Helpful Report

Hi Harriet, Thank you for your review. It's great to hear your comments on our service and communication and I'm glad the delivery arrived quickly. I hope you will feel encouraged to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Easy to use website and efficient delivery.”

Helpful Report

Hi There, Thank you for leaving us a review. It's great that you found the website easy to use and that delivery was prompt. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Good choice of products. Ordering was simple and despatch timely. When Royal Mail did not deliver, customer service was super efficient. They sent out a replacement package straight away and it arrived the next day.”

Helpful Report

Hi There, Thank you for leaving us a review. I'm glad to hear the order process was simple and I'm glad we were able to get a replacement sent out when Royal Mail didn't deliver. We very much hope you will feel encouraged to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Lovely item thank you”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. I'm pleased to hear you're happy with your purchase and I hope you will come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Easy to order. Lovely advent calendars. Very satisfied. Thank you.”

Helpful Report

Hi There, Thank you for leaving us a kind review. It's great to hear you're pleased with the advent calendars and I hope you will feel encouraged to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Products outstanding, prices better than Amazon, delivery prompt. Recommended.”

Helpful Report

Hi Priscilla, Thank you for leaving us a kind review. It's great to hear your comments on our products and pricing. We would love you to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“ordering was easy, website good to navigate. Delivery early and the product was exactly as pictured. very satisfied and have recommended to others.”

Helpful Report

Hi Hilary, Thank you for taking the time to leave a review. I'm glad you found the order process simple and that the order was exactly as described. It's great to hear you have recommended us to others and I hope you will return and shop with us again yourself. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,487 reviews