Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,488 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,488 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 25th February 2025

Karen Hickman

Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

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“Amazing Products Amazing Service just wish you were nearer so I could send you some Baking Mad Goodies - I will never stop wanting to deal with you x”

Helpful Report

Hi Paula, Thanks so much for leaving a review. It's always a pleasure to speak with you, do give us a call when you next need some more napkins! Best Wishes Sophie (Cotswold Trading)

“I purchased a lovely folding shopping bag for a present and was delighted with the fast delivery. Many thanks.”

Helpful Report

Hi Helen, Thank you for leaving us a kind review. I'm pleased to hear you are happy with the product and I'm sure the recipient will be happy also. Best Wishes Sophie (Cotswold Trading)

“Great service really pleased with my well made purchase”

Helpful Report

Hi Jane, Thank you for leaving us a kind review. It's great to hear you were pleased with the service and your purchase itself. We very much hope you will come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Great to deal with, highly efficient, excellent communication. Thank you”

Helpful Report

Hi There, Thank you for leaving us a positive review. It's great to hear you are happy with our communication as this is something we pride ourselves on. I very much hope you choose to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“If possible could you widen your range of cards - I am running out of different ones to use for family and friends, as I am a regular purchaser of cards. Thank you”

Helpful Report

Hi Mary, Great to hear you are a regular shopper with us! I'm glad you like our card ranges, we are regularly looking at ordering new designs, particularly from new suppliers which we have started buying from this year. Thanks for the feedback and hopefully we will have some new cards in stock that may be of interest to you soon. Best Wishes Sophie (Cotswold Trading)

“Very fast shipping and excellent service.”

Helpful Report

Hi Linda, Thank you very much for your feedback. It's lovely to hear you were pleased with our service and I'm glad the delivery arrived quickly. We very much hope you will shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Fast efficient service”

Helpful Report

Hi There, Thank you for taking the time to leave us a 5-star review. It's great to hear your comments on our service and I hope this will encourage you to use us again in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent customer service. Delivery arrived sooner than expected. Highly recommend.”

Helpful Report

Hi There, Thank you for taking the time to leave us a positive review. It's great to hear you were pleased with our customer service, we pride ourselves on this and I'm glad the delivery arrived promptly. Hope to see you come back and shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Excellent shopping experience”

Helpful Report

Hi There, Many thanks for leaving us a positive review and I'm glad to hear you were pleased with the shopping experience. We hope you come back and shop with us again soon! Best Wishes Sophie

“An excellent nail brush. Best I’ve ever had!”

Helpful Report

Hi Anne, Thank you for taking the time to leave us a review. I'm glad to hear you are pleased with your purchase, we really appreciate the feedback! Best Wishes Sophie

“The top I chose is exactly what I wanted. It’s a perfect top and very flattering. Although it’s one size it looks great seven though I am a small frame Lovely material just sorry the navy is out of stock at present”

Helpful Report

Hi Patricia, Thank you for leaving us a kind review. I'm glad you're pleased with the top, they're very popular! We are hoping to get some more of the navy star back in stock, so I will make a note to let you know when they're back in. Best Wishes Sophie (Cotswold Trading)

“Wonderful selection of gifts, cards and homeware. Website and customer service was excellent - as always - making the online shopping experience a real joy, rather than a headache!”

Helpful Report

Hi Teresa, Thank you so much for leaving us a review. It is always nice to speak with you on the phone and it's great to hear we have been able to make it a positive shopping experience. Should you wish to place another order, do give us a call. Best Wishes Sophie (Cotswold Trading)

“Had what I wanted at a good price, delivery seamless”

Helpful Report

Thanks for leaving us a 5-star review! It's great to hear we had what you were looking for and that it arrived smoothly. We very much hope you come back and shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Good quality delivered on time.”

Helpful Report

Hi David, Thank you for taking the time to leave us a review, it's much appreciated. I'm glad you were happy with the quality and that the parcel arrived on time - we hope you will shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“V good”

Helpful Report

Hi Sara, Thanks for taking the time to leave us a review. Great to see you rated us 5 stars and we hope you'll be encouraged to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Fantastic products and quick professional service. Highly recommended! Thank you!”

Helpful Report

Hi David, Thank you for leaving us a positive review. It's great to hear you would recommend us and I'm glad you liked our product range. We would love to see you shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“I found the customer service operator at Cotswold trading extremely helpful, I received the goods within a couple of days they were well wrapped and exactly what I expected, would certainly recommend this company”

Helpful Report

Hi Philip, Thanks so much for leaving us a kind review. It's wonderful to hear your comments on our customer service and that the goods arrived promptly. Great to hear you would recommend us and we hope to see you shop with us again! Best Wishes Sophie (Cotswold Trading)

“I ordered Robert Welch Burford toilet roll holder and towel holder as I have other items in this range and they are excellent quality. They were a very good price, delivered quickly and well packaged. I would definitely use Cotswold Trading again.”

Helpful Report

Hi Rosemary, Thanks so much for leaving us a review. It's fantastic to hear you are pleased with the Robert Welch pieces, they're some of our favourites! We look forward to you shopping with us again in the future. Best Wishes Sophie

“Great service, nice to deal with. Quick delivery.”

Helpful Report

Hi Andy, Thank you for taking the time to leave us a review. It's great to hear you were happy with our service and that the order arrived quickly. Feel free to contact us again in future if you need any help with a new order. Best Wishes Sophie

“Great Service! Thank you 😊”

Helpful Report

Hi Joanne, Thank you for leaving us a 5-star review! I'm glad you were pleased with our service and very much hope you will be encouraged to shop with us again in the future. Best Wishes Sophie

Cotswold Trading is rated 4.9 based on 2,488 reviews