Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,488 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,488 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Write Your review

Tell us how Cotswold Trading made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cotswold Trading 5 star review on 25th February 2025

Karen Hickman

Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My purchase arrived very quickly I’m really happy.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you are pleased with your purchased and that it arrived promptly. We hope you will return and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I ordered a Chalk top, navy blue with a big star on the front, for my daughter, who lives a fair way away. It was easy to change the delivery address from the invoice address and easy to pay. The top was delivered quickly and my daughter is thrilled to bits with it. Everyone's happy!”

Helpful Report

Hi Valerie, Thank you for taking the time to leave us a review. It's great to hear your daughter loves the Chalk top, they're a bestseller! And I'm pleased to hear it was a simple process to get it delivered to her address. We hope you will choose to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Very good company - excellent delivery.”

Helpful Report

Hi Anne, Thank you very much for your review. It's nice to hear your comments on our company and your order arrived promptly. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Good quality products and service”

Helpful Report

Hi Glenys, Thank you for taking the time to leave us a review. I'm pleased to hear you are happy with our products and service and I hope this will encourage you to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Excellent variety and choice at competitive pricing. Always been very pleased with my purchases and delighted at how quickly they arrive.”

Helpful Report

Hi Josephine, Thank you for taking the time to leave us a review. It's fantastic to know you are a repeat customer with and that you're happy with the selection we offer. We welcome you back to shop with us again soon! Best Wishes Sophie (Cotswold Trading)

“Great on-line buying experience, great product selection, super-fast shipping to the U.S.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's wonderful to have customers shopping with us from the U.S and I'm glad you you found it a positive experience. Best Wishes Sophie (Cotswold Trading)

“Excellent, efficient service Products exactly as appeared on website. I shall definitely shop here again”

Helpful Report

Hi Kathryn, Thank you for taking the time to leave us a review. It's great to hear your compliments on our service and we very much look forward to you shopping with us again. Best Wishes Sophie (Cotswold Trading)

“Very quick delivery, Royal Mail kept me informed when my parcel would be delivered,.......love the Kimono, will be ordering the green passion flower one when back in stock......Thank you for your excellent service. 👍”

Helpful Report

Hi Brenda, Thank you very much for leaving us a review. I'm pleased to hear you're happy with the Kimono, they're hugely popular and we love them also! Thank you also for the compliments on our customer service and I hope to see you shopping with us again. Best Wishes Sophie (Cotswold Trading)

“Delighted with my Christmas cards & giftwrap, excellent quality & beautifully packed.”

Helpful Report

Hi Jane, Many thanks for leaving us a review. I'm pleased to hear you're happy with our products and that they were all wrapped up nicely. We look forward to you shopping with us again in future. Best Wishes Sophie (Cotswold Trading)

“Great service, items dispatched quickly, arrived as stated, good professional service, would definitely use again.”

Helpful Report

Hi Maxine, Thank you for leaving us a review. It's great to hear your compliments on a number of aspects of our business, we really appreciate it and we look forward to you using us again in future, Best Wishes Sophie (Cotswold Trading)

“Very quick delivery, well packaged and exactly what I wanted.”

Helpful Report

Hi Katy, Thank you for leaving us a review. It's great to hear the order was well packaged and we were able to supply everything you were looking for, I hope you will be encouraged to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Order dealt with very quickly and delivery was accurate, as tracked.”

Helpful Report

Hi Mark, Thank you for taking the time to leave us a review. I'm glad you are happy with the order and the delivery process and I hope this will encourage you to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“I bought two different Christmas cards which were also little advent calendars to give to two of my grandchildren. They look ideal with attractive designs jand I am very pleased with them.”

Helpful Report

Hi Ruth, Thank you very much for leaving us a review. I'm glad you're pleased with the advent calendar cards, they're hugely popular and I'm sure your grandchildren will love them! Best Wishes Sophie (Cotswold Trading)

“Great service and cards arrived very quickly. Good company to deal with.”

Helpful Report

Hi Sally, Thank you very much for your review. I'm glad you had a positive shopping experience with us and that you are pleased with your cards. We look forward to you hopefully shopping with us again in future. Best Wishes Sophie (Cotswold Trading)

“I purchased 3 jute pot holders which are of good quality and at a fair price. Good service and quick delivery.”

Helpful Report

Hi There, Thank you very much for leaving us a review. I'm glad you are pleased with the pot holders and thank you for your further compliments on our service and delivery. Hopefully this will encourage you to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Lovely products that I’ve not seen elsewhere. Really good, proactive customer service.”

Helpful Report

Hi Lucinda, Thank you very much for leaving us a review. It's great to hear your compliments on our product range and your kind feedback on our customer service is also much appreciated. Best Wishes Sophie (Cotswold Trading)

“Thank you for safe delivery of my Christmas cards. They were well packaged and arrived promptly. Some packs are really lovely and the right size but some I feel are too small which is not the fault of Cotswold Trading. Overall I am pleased.”

Helpful Report

Hi Ann, Thank you for taking the time to leave us a review. I'm glad to hear you are happy with the majority of your Christmas cards, it's a shame some are not quite the size you were after, but I hope you can make use of them all the same. We very much hope you will return and shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Items came promptly and were nicely wrapped inside the box too; itms were as expected; and in some cases better”

Helpful Report

Hi Jill, Thank you for leaving us a review. I'm glad to hear the order arrived promptly and that you were pleased with the items. I will pass on your compliments on the wrapping to our warehouse team. Best Wishes Sophie (Cotswold Trading)

“Placed order for Emma Bridgewater conker mug as part of a birthday gift. Arrive in a timely manner and very well packaged. Lovely good quality present.”

Helpful Report

Hi Deborah, Thanks for leaving us a review. It's great to hear you're pleased with the conker mug, we love Bridgewater pieces! I'm sure the recipient will be very pleased. Best Wishes Sophie (Cotswold Trading)

“Order was dealt with and handled in a friendly, helpful and efficient manner. Good communication and prompt delivery.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear that the order process ran smoothly and that the delivery arrived quickly. Feel free to give us another call should you wish to place a new order. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,488 reviews