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Cotswold Trading Reviews

4.9 Rating 2,490 Reviews
97 %
of reviewers recommend Cotswold Trading
Company Reviews Metrics Info
4.9
Based on 2,490 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Cotswold Trading Reviews

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Write Your review

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Janet French
Verified Buyer
“I was thrilled to find that Cotswold Trading stocked the Vivaraise Guest towels I wanted - perfect dimensions for my requirements. They are lovely, high quality towels and the service from Cotswold Trading was fast and efficient. I would certainly order from them again.”
Helpful Report
Hi Janet, Thanks so much for leaving us a lovely review, we really appreciate it. Delighted to hear that we had what you were looking for and hope you enjoy your purchases. Best wishes Flo Cotswold Trading
Jane Butcher
Unverified Reviewer
“Beautiful ling Christmas cards just arrived very pleased lovely cards excellent service Cotswold trading so quick with delivery you are such a good firm all packed so well a big thank you to you all Jane butcher Lakenheath Suffolk”
Helpful Report
Hi Jane, Thanks so much for leaving us a lovely review, we really appreciate it. Hope you enjoy your Ling Christmas cards! Best wishes Flo Cotswold Trading
Sophie
Verified Reviewer
“I ordered the hedgehog Christmas decoration. It turned out nothing like the image, and I have to pay postage to return it?! This is not fair in the slightest, since it isn't my fault the hedgehog looks nothing like the picture?”
Helpful Report
Elaine Reid
Verified Buyer
“My experience of shopping with this company was first class. My cards arrived a couple of days after I placed my order. They were perfect ! Thank you”
Helpful Report
Hi Elaine, Thanks so much for leaving us a lovely review, we really appreciate it. Hope you enjoy your cards! Best wishes Flo Cotswold Trading
Jayne Menard
Verified Buyer
“What a great store this is! I shop there whenever visiting Broadway and even when back home, I still shop their website. Love the Christmas ornaments, cards, personal products and many home and gift offerings.”
Helpful Report
Hi Jayne, Thanks so much for leaving us a lovely review, we really appreciate it. We look forward to welcoming you in-store soon. Best wishes Flo Cotswold Trading
Anonymous
Verified Buyer
“The assistant Jen could not have been more helpful with my Christmas card order. She contacted me when the additional cards came into stock and contacted me about my delivery. Could not have asked for better service, its such a a refreshing change!, J Lawson”
Helpful Report
Thank you for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchase! Best wishes Flo Cotswold Trading
Alistair Pope
Verified Buyer
“Good range and quality of products with a prompt & professional service.”
Helpful Report
Hi Alistair, Thanks so much for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchase! Best wishes Flo Cotswold Trading
Judy Ratzin
Verified Buyer
“Great prices and fast delivery.”
Helpful Report
Hi Judy, Thank you much for leaving us a great review, we really appreciate it. Hope you enjoy your purchase! Best wishes Flo Cotswold Trading
Jan Lord
Verified Buyer
“I found the website easy to navigate and full of good ideas. I was pleased with my purchases and both ordering and delivery was efficient.”
Helpful Report
Hi Jan, Thanks so much for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchase! Best wishes Flo Cotswold Trading
Bev Pridham
Unverified Reviewer
“Well, it's only one star due to promotion code not working. I haven't actually purchased anything yet as I want to use the Christmas 15%discount . Will only buy if I can get this to work.”
Helpful Report
Mark Sharman
Verified Buyer
“The service was very good everything arrived on time, in good condition and all in order. But a few days before we ordered on line we were in the shop in Broadway, we would have spent a lot more over £200 if they would have taken cash.”
Helpful Report
Good Morning Mark, Thank you for leaving us a review, we really appreciate it. Hope you enjoy your purchase! Regarding the cash issue when you were in store this policy is in place due to Covid19 to help keep our staff and our customers as safe as possible; thank you for your understanding and sorry for any inconvenience this caused you. Best wishes Flo Cotswold Trading
Helen Burnett
Verified Buyer
“Brilliant”
Helpful Report
Hi Helen, Thank you for leaving us a 5 star review, we really appreciate it. Best wishes Flo Cotswold Trading
Elaine Jordan
Verified Buyer
“Lovely product and prompt service”
Helpful Report
Hi Elaine, Thanks so much for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchase! Best wishes Flo Cotswold Trading
Elaine
Verified Buyer
“Dear Rachel, Attached photos of Visconti RFID wallet and bank statement for proof of purchase. Tried to send photos. Could you send email address.”
Helpful Report
Vivienne P. Walthoe
Verified Buyer
“Excellent Customer service and response to emails. Delivered one item safely to a friend in the UK and in a few days to me. in Australia. All items well packed. Wide choice if looking for a gift.”
Helpful Report
Hi Vivienne Thanks so much for your lovely review. I'm so pleased to hear that your parcel to Australia arrived safely too, enjoy the Emma Bridgewater mugs! Best wishes Rachel Cotswold Trading
Elaine
Unverified Reviewer
“The lining inside the note compartment has frayed by at least over an inch. I brought it last Week on Thursday 18th. We live 1.5 hour’s drive away so it’s not worth returning it to the shop in Broadway. Beautiful looking wallet just poor interior.”
Helpful Report
Catriona Long
Verified Buyer
“Great service and very responsive to any queries”
Helpful Report
Hi Catriona, Thank you for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchase! Best wishes Flo Cotswold Trading
Pamela Evans
Verified Buyer
“Great products and great service.”
Helpful Report
Hi Pamela, Thank you for leaving us a great review, we really appreciate it. Hope you enjoy your purchase! Best wishes Flo Cotswold Trading
L D Pritchard
Verified Buyer
“First time ordering and the service was excellent. Fast, efficient shipping to Canada. Have just placed my second order!”
Helpful Report
Good Morning, Thank you for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchases! Best wishes Flo Cotswold Trading
Catherine
Verified Reviewer
“We’ve been so happy with all our online purchase and the excellent customer service. We can’t wait to visit the shop and be tempted by all the lovely products. 5 stars .”
Helpful Report
Hi Catherine, Thanks so much for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchase! We look forward to welcoming you in-store in the near future. Best wishes Flo Cotswold Trading
Cotswold Trading is rated 4.9 based on 2,490 reviews
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