Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,484 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Cotswold Trading 5 star review on 2nd February 2024

Anonymous

Anonymous // 01/01/2019

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“Having seen the baby tableware in a shop and unable to carry it home I ordered it on line. It came very quickly and I am very pleased with the product and the service”

Helpful Report

Hi Barbara, Thank you for leaving a lovely 5* review regarding your recent order you placed with us. Many thanks for visiting in store and then purchasing products from our online website. Delighted to hear your order arrived promptly and that you're pleased with your purchase. Best Wishes Florence (Cotswold Trading)

“Received my favourite Ling christmas cards which I could not purchase locally. Delighted they are beautiful. Order was received very quickly and well packed. Great service.”

Helpful Report

Thank you for your kind words. We're delighted to hear that you're pleased with your recent order you placed with us for the festive Ling cards. It's always a pleasure to bring joy to our customers, especially during the festive season. We hope you have a wonderful Christmas! Best Wishes Florence (Cotswold Trading)

“Delighted with innovative product and careful packaging.”

Helpful Report

Hi Diane, Thank you for leaving a 5* review and delighted to hear your order was well packaged. Our warehouse team try at all times to ensure all online orders are well packaged and protected whilst trying to be as sustainable as possible by using recycled/recyclable packaging. Best Wishes Florence (Cotswold Trading)

“The Roger la Borde Advent Calendars arrived promptly and are beautiful. The website is a treat after looking at so many!”

Helpful Report

Hi Linda, Thank you for your kind words and leaving us a 5* review. We're delighted to hear that you're pleased with your charming Roger La Borde advent calendars. Great to hear you found our website easy to use and purchase from. It's always a pleasure to bring joy to our customers, especially during the festive season. We hope you have a wonderful Christmas! Best Wishes Florence (Cotswold Trading)

“Amazing customer service and love the post box we purchased”

Helpful Report

Hi Stel, Thank you for your kind words. As a company we pride ourselves on giving all our customers in store and online excellent customer service at all times and our always happy to help wherever we can. Delighted that you're pleased with your recent purchase from us. Best Wishes Florence (Cotswold Trading)

“Excellent product and speedy delivery”

Helpful Report

Hi Patricia, Thank you for taking the time to leave us a 5* review. Delighted to hear that you're pleased with your recent order you placed with us and that it arrived promptly. Best Wishes Florence (Cotswold Trading)

“Items purchased arrived swiftly, well packaged and exactly what I ordered.”

Helpful Report

Hi Leri, Thank you for taking the time to leave us a 5* review. Delighted to hear that you're pleased with your recent order you placed with us and that it arrived promptly and that it was well packaged by our fabulous warehouse team. Best Wishes Florence (Cotswold Trading)

“Excellent. Liable and quick. The only problem is the custom tax...”

Helpful Report

“Happened upon the website by accident when browsing for charity Christmas cards and saw exactly what I wanted. I then saw all the other lovely goodies sold by this company and ordered various other things as well. Easy to use website, good info about delivery and the parcel arrived quickly and was well wrapped. I would certainly buy from this company again.”

Helpful Report

Thank you for leaving us such a lovely 5* review. So pleased that you found the Christmas cards you were looking for and great to hear that you like our variety of other products that we have available online and that you found our website easy to navigate. Great to hear that your order arrived promptly and was well packaged. We look forward to you shopping with us online in the future. Hope you have a wonderful Christmas! Best Wishes Florence (Cotswold Trading)

“Excellent choice of gifts, cards, things for the home and great range of products I have put on my wish list! Website is easy to use and items clearly described. Few things I ordered came extremely well wrapped and arrived quickly. Will definitely be dropping in on my next visit to the Cotswolds.”

Helpful Report

Hi Sue, Thank you for leaving us such a lovely 5* review. So pleased to hear you liked our wide range of brands and products that we have available online and instore and that you found our online website easy to navigate. Great to hear that your order arrived promptly and was well packaged. Our warehouse team go above and beyond to make sure all orders are packaged well and are well protected as well as trying to be as sustainable as possible by using recycled/recyclable packaging where possible. We look forward to welcoming you instore on your next visit to the Cotswolds. Best Wishes Florence (Cotswold Trading)

“Excellent customer service from Cotswold Trading. I'd forgotten to use 20% discount code and after contacting them, Sophie refunded me straight away. Very impressed. The goods arrived to Brighton within 3 days. The toys were lovely. Great selection online and a little bit different. Would recommend.”

Helpful Report

Thank you for your kind words regarding your wonderful customer service you received from my colleague Sophie. As a company we pride ourselves on offering all our customers a high level of customer service instore and to our online customers and are always happy to help wherever we can. Delighted to hear you like our wide range of childrens toys we have on offer and so pleased that your order arrived promptly. Best Wishes Florence (Cotswold Trading)

“Visited the Leamington Spa shop. I asked whether all the cards shown online would be available to order online as the selection in Leamington was small and was assured they would. Assistant was very helpful. I have ordered before, toiletries that I could no longer get for my husband, but sadly I can no longer get them from you! However, the things I ordered were well packaged and arrived quickly.”

Helpful Report

Hello, Thank you for taking the time to leave such a lovely review about our Leamington Spa Team. Many apologies that you can no longer purchase the brand of toiletries you buy for your husband; I hope you have found another supplier of your desired toiletries. Delighted to hear that you're pleased with your recent online purchase from us and that it arrived promptly and well packaged. We look forward to welcoming you back instore and online in the near future. Best Wishes Florence (Cotswold Trading)

“I purchased the St. Eval Inspiritus candles and they have a wonderful scent. They arrived quickly and well protected. I was very pleased with the service”

Helpful Report

Hi Lisa , Thank you for leaving a lovely 5* review. We're delighted to hear that you're pleased with your recent purchase of St Eval candles from us and that they arrived promptly and packaged well. Enjoy keeping cosy and having your home smell delightful this festive season with this gorgeous scent. Best Wishes Florence (Cotswold Trading)

“Cotswold Trading have a vast variety of excellent items to purchase as presents for friends or oneself. It’s the go to place for great ideas”

Helpful Report

Thank you for your kind words. We're delighted to hear that you like our wide range of brands and products we have on offer at Cotswold Trading online and instore. Our buyers are always trying to source new brands and a wide range of special products which are great for gifts to friends or family or to treat yourself! Best Wishes Florence (Cotswold Trading)

“Ordered 2 Angela Harding Advent Calendars, which were a good price and arrived very promptly. Very pleased.”

Helpful Report

Hi Sarah, Thank you for your kind words. We're delighted to hear that you're pleased with your recent order you placed with us for two charming advent calendars. It's always a pleasure to bring joy to our customers, especially during the festive season. We hope you have a wonderful Christmas! Best Wishes Florence (Cotswold Trading)

“Excellent choice of lovely cards and calendars. Packaged very well and sent promptly. What more could you want?! Cannot wait to give my grand daughter her Advent Calendar this year....”

Helpful Report

Hi Jacquie, Thank you for your kind words. We're delighted to hear that you're excited about your advent calendar. It's always a pleasure to bring joy to our customers, especially during the festive season. We hope you have a wonderful Christmas! Best Wishes Sophie (Cotswold Trading)

“Superb Customer service. Quality products.”

Helpful Report

Hi Sue, We're thrilled to hear you were pleased with your purchase. We hope you'll continue to choose us for your future shopping needs. Best Wishes Sophie (Cotswold Trading)

“Always choose my Christmas cards from here - they have a lovely selection. This year, also ordered some Christmas presents to be delivered at the same time. Speedy service, and would recommend”

Helpful Report

Hi Louise, We're thrilled to hear that you were happy with your Christmas cards and gifts. Our team works hard to provide excellent customer service and high-quality products. We welcome you back to order from us again. Best Wishes Sophie (Cotswold Trading)

“Could not be happier with the service, from request to delivery was very fast and well packaged. Would thoroughly recommend”

Helpful Report

Dear Rob, Thank you for taking the time to leave such a lovely 5* review. Delighted to hear that your order arrived promptly and our wonderful warehouse team packaged it so securely, they try their best to ensure that everything is as well packaged as possible to minimise breakages in transit. We look forward to welcoming you back to our online store in the near future. Best Wishes Florence (Cotswold Trading)

“Two advent calendars arrived within 24 hours of ordering. Beautiful quality items that I expect to bring out every December.”

Helpful Report

Dear Fiona, Thank you for leaving a lovely 5* review. Delighted to hear that your advent calendars arrived so promptly and we hope you enjoy the magic countdown to Christmas with your new festive advent calendars. Best wishes, Florence ( Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,484 reviews