Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,484 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Cotswold Trading 5 star review on 2nd February 2024

Anonymous

Anonymous // 01/01/2019

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“Very efficient service, delivered promptly”

Helpful Report

Hi Angela, Thank you for leaving us a review. It's great to hear you were pleased with our service and that the order arrived quickly. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Tarding)

“Good service with a prompt response from customer service on an equiry”

Helpful Report

Hi Julie, Thank you for taking the time to leave us a review. It's great to hear you were pleased with our service and that we were able to assist in answering your query. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Beautiful kimono which was very well packaged and sent out to me extremely promptly.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the kimono and that we were able to get it sent out to you promptly. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Picture shows black engraving on bowl but when i recieved mine engraving is clear and it's hard to see the pattern.”

Helpful Report

Hi Laraine, Thank you for leaving us a review. I'm sorry to hear the Milford Collection Zebra Small Crystal Glass Bowl has not met your expectations. The Milford products are photographed by the supplier on a black back drop to better show up the designs on the glass. I will drop you an email now and ask you to send us a photograph of the bowl you received and we can look to resolve the issue for you. Best Wishes Sophie

“Easy online ordering. Speedy service without delivery issues. Environmentally friendly wrapping very important. Quality goods, very pleased.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the order and that you noted our environmentally friendly packaging. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Bought a lovely jellycat, The customer service was excellent trying to purchase it through the Internet and via phone never shopped with them before but highly recommend them.”

Helpful Report

Hi Zach, Thank you for leaving us a review and showing us your sweet Jellycat Elephant! It's great to hear you're a happy customer and we really appreciate you recommending us to others. Best Wishes Sophie (Cotswold Trading)

“Exactly as I hoped and expected.”

Helpful Report

Hi There, Thank you for leaving us a review. It's great to hear the order was as expected and we welcome you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“A really good product delivered on time.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the product and the delivery time and we welcome you back to order from us again. Best Wishes Sophie (Cotswold Trading)

“The range of Christmas cards is reliable, if I had one small criticism it is that you do not offer a good selection of religious "Old Master" type of Christmas cards.”

Helpful Report

Hi Mary, Thank you for taking the time to leave us a review. It's great to hear you come to us for your Christmas cards! Our selection of cards is largely based on demand for designs, but thank you for your comments and we will look to expand our religious themed cad designs for next year. Best Wishes Sophie (Cotswold Trading)

“Quick delivery Beautiful item”

Helpful Report

Hi Vicki, Thank you for leaving us a review. It's great to hear you're pleased with the item and that we were able to despatch it to you promptly. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“I brought a adult colouring book, could wait to enjoy looking and filling in the pages, thanks.”

Helpful Report

Hi Christina, Thank you for taking the time to leave us a review. It's great to hear you were pleased with your purchase and it sounds like you will be making good use of it. Best Wishes Sophie (Cotswold Trading)

“Delivery was good but I think the item is of poor quality for what I paid for it. I gave it as a gift so did not return it but I would not buy from one hundred stars again, cheap thin material.”

Helpful Report

Hi Jennifer, Thank you for leaving us a review. I'm very sorry to hear the quality of the One Hundred Stars item did not meet your expectations, this is not an issue we have had before and will be sure to pass it on to the supplier. Should you have contacted us we would of course have processed a full refund for you, but I understand that you needed it for a gift. I will drop you an email to follow this up further. Best Wishes Sophie (Cotswold Trading)

“Fast easy service lovely bathroom fittings well packed”

Helpful Report

Dear John, So pleased to hear that you're happy with your recent bathroom fittings you purchased from us and thank you for leaving us such a lovely review. Best wishes Florence Cotswold Trading

“Excellent, amazing products, super fast delivery”

Helpful Report

Dear Gemma, Thank you for leaving us such a lovely review. Hope to see you shopping with us again soon. Best wishes Florence Cotswold Trading

“Very satisfied - easy to order and prompt delivery.”

Helpful Report

So pleased to hear that you're happy with your recent online order you placed with us and thank you for leaving us such a lovely review. Hope to see you shopping with us again soon. Best wishes Florence Cotswold Trading

“After looking on your website, I phoned your company to ask a couple of questions, the lady on the phone was so helpful and pleasant to speak with. When I decided to order I placed my order by as the ladies were so friendly to deal with, to me a welcome change.”

Helpful Report

Dear David, We really appreciate your kind words regarding your recent shopping experience with Cotswold Trading. We are always on hand to help and are more than happy to take orders over the phone if this is your prefered method of ordering. Thank you for leaving us such a lovely review. Hope to see you shopping with us again soon. Best wishes Florence Cotswold Trading

“Very very good service.”

Helpful Report

Dear John, Thank you for leaving us a great review and so pleased to hear you're happy with the service we provided. Hope to see you shopping with us again soon. Best wishes Florence Cotswold Trading

“Excellent choice of products and high standard of delivery”

Helpful Report

Thank you for leaving us such a lovely review. Hope to see you shopping with us again soon. Best wishes Florence Cotswold Trading

“Fine alround”

Helpful Report

Dear Victoria, Many thanks for taking the time to leave us a 5* review. Best wishes Florence Cotswold Trading

“Excellent service and great products!”

Helpful Report

Dear Dawn, Thank you for taking the time to leave a lovely 5* review. Hope to see you shopping with us again soon. Best wishes Florence Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,484 reviews