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Cotswold Trading Reviews

4.9 Rating 2,488 Reviews
97 %
of reviewers recommend Cotswold Trading
Company Reviews Metrics Info
4.9
Based on 2,488 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Cotswold Trading Reviews

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Write Your review

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Ann Wood
Verified Buyer
“Second year I’ve bought one of your beautiful advent calendars, love it!”
Helpful Report
Dear Ann, Thanks for leaving us a review. It's great to hear you're a repeat customer! I hope you are enjoying the countdown to Christmas and you'll be back to buy another advent calendar next time too. Best Wishes Sophie
Tracey Thornhill
Verified Buyer
“Lovely advent calendar, arrived promptly”
Helpful Report
Dear Tracey, Thank you for your positive review. It's great to hear you are pleased with the advent calendar and I hope you are enjoying the countdown to Christmas! Best Wishes Sophie
Renee Stearns
Verified Buyer
“This is my 2nd or 3rd year ordering Christmas holiday goodies and I couldn’t be happier! And my orders are always packed so nicely! Wish I could visit in person. Seems like a lovely shop!”
Helpful Report
Dear Renee, Thank you for your kind review. So glad to hear you are a repeat customer from the US! If you ever come over to the UK we would love to have you visit us and buy some gifts in person. All the best and we can't wait for you to order from us again soon. Best Wishes Sophie
Susan Costello
Verified Buyer
“All good. Arrived quickly well parcelled.”
Helpful Report
Dear Susan, Thank you for leaving us a review. I'm glad to hear you were happy with the parcel and its packaging! We very much look forward to you shopping with us again in future. Best Wishes Sophie
Rose Cook
Verified Buyer
“Excellent!”
Helpful Report
Dear Rose, Thank you for leaving a positive review. It's great to hear you were happy with your purchase and we very much hope you shop with us again in future! Best Wishes Sophie
Michael Brent
Verified Buyer
“I apologise for not remembering the name of the young lady who picked up the telephone for my phone order. I am a grandmother and I was asked to buy a Gruffalo Toni for my youngest grandchild. To be honest, I had no idea what I was buying, so when the Gruffalo alone was sent to me, I wondered where ‘the box’ was which showed on the website. I phoned the young lady again and she explained ‘the Toni box’ was separate. No quibbles, she was very understanding and professional and upon speaking to my son, he said my grandchild already had a Toni box. Cotswold is a marvellous company to deal with.”
Helpful Report
Thanks so much for taking the time to leave us a positive review! I believe that was my colleague Rachel who assisted you with the Tonies query, I will pass on your compliments to her. I'm glad you were able to find the Tonie you were looking for and I'm sure your grandchild will be very pleased. Have a nice Christmas. Best Wishes Sophie
Poon Evina
Verified Buyer
“Happy shopping ;hope more goods.”
Helpful Report
Dear Poon, Thanks for leaving us a positive review. It's great to see you ordered from overseas and I'm glad it was a happy shopping experience for you. We look forward to your custom again in future. Best Wishes Sophie
Pauline Cox
Verified Buyer
“Very efficient, delivery and service were excellent would highly recommend.”
Helpful Report
Dear Pauline, Thank you for leaving a positive review. It's great to hear you had a smooth shopping experience with us! We look forward to your custom again in the future. Best Wishes Sophie
Jennifer Shaw
Verified Buyer
“I absolutely love my gorgeous new advent calendar! It is by far the most beautiful and unique one that I have ever bought. The wired hair terrier ornament is lovely and is going to look wonderful on my tree this year. Many thanks to you for having so many gorgeous items for sale.”
Helpful Report
Dear Jennifer, Thanks for leaving us some lovely feedback! It's great to hear you found some Christmas pieces and that you are pleased with them. Hope you have a wonderful Christmas. Best Wishes Sophie
Lee Warman
Verified Buyer
“Excellent service. Fast delivery and all extremely well packaged. Highly recommended!”
Helpful Report
Dear Lee, Thank you for leaving us a positive review. I'm glad the order arrived promptly and it's great to hear you would recommend us! We look forward to your custom again in the future. Best Wishes Sophie
Ioana Herring
Verified Buyer
“Had a very pleasant experience buying from Cotswold Trading, fast dispatch and very good commuication. Very happy cusomer.”
Helpful Report
Dear Ioana, Thank you for taking the time to leave us a review. It's great to hear you had a good shopping experience with us and that the parcel arrived swiftly. Best Wishes Sophie
Carol Cain
Verified Buyer
“Excellent products at competitive prices. Prompt service. Will certainly use again.”
Helpful Report
Dear Carol, Thanks so much for your kind review. It's great to hear you were pleased with our product offering and it would be great to have you shop with us again in the future! Best Wishes Sophie
Noreen Patterson
Verified Buyer
“Easy on line ordering and quick delivery. Will shop again.”
Helpful Report
Dear Noreen, Thank you for leaving us a positive review. I'm glad to hear the ordering process was easy and the parcel arrived promptly! We look forward to you returning to us again. Best Wishes Sophie
Céline Chapalain
Verified Buyer
“Ravie de ma commande, traitement rapide et expédition soignée 😁”
Helpful Report
Dear Celine, Thank you for leaving us a kind review. It's wonderful to see our products making their way to Europe! I'm glad you were pleased with the item and the shipping and hope you shop with us again in future. Best Wishes Sophie
Susan Underwood
Verified Buyer
“Very quick delivery. The Angela Harding calendars are beautiful and very well received!”
Helpful Report
Dear Susan, Thank you for taking the time to leave us a review. It's great to hear you are pleased with the Angela Harding cards, they are some of our favourites and I'm glad they arrived quickly. Best Wishes Sophie
Michael Ward
Verified Buyer
“Prompt and accurate”
Helpful Report
Dear Michael, Thank you for your feedback. I'm glad to hear you had a positive shopping experience with us and look forward to your custom again in future. Best Wishes Sophie
Lilla Dydyk
Verified Buyer
“Very pleased with my order from this company, each item is beautiful and unique. Love the Advent cards, am sure the recipients will enjoy them! This company has a great range of different, unusual,fun and practical items to choose from, guaranteed to put a smile on your face xx”
Helpful Report
Dear Lilla, Thank you so much for your review. It's lovely to hear you are pleased with the selection of items, it looks like you chose some wonderful Christmas bits! Enjoy the festive season and we very much look forward to you shopping with us again in the new year. Best Wishes Sophie
Kerry Crozier
Verified Buyer
“Super cute, got it for my daughter who has guinea pigs, she was over the moon! Quick delivery too”
Helpful Report
Dear Kerry, Thanks for leaving us a positive review. Great to hear your daughter loved the guinea pig decoration, they are super cute! Have a great Christmas. Best Wishes Sophie
Ann Elizabeth Smith
Verified Buyer
“Excellent”
Helpful Report
Dear Ann, We very much appreciate you leaving us a positive review. It's great to hear you were happy with your order, we look forward to your custom again in future. Best Wishes Sophie
Deborah Stephenson
Verified Buyer
“I very much appreciate the quality of the Advent calendars I bought on your site. I wish that DHL delivery was not your only option for shipping to Canada, though. This company routinely holds any shipment up and charges quite a large administrative fee which is often equal to, or greater than, the original shipping fee I paid. I would like to have any shipments sent regular post to Canada and don't mind waiting.”
Helpful Report
Dear Deborah, Thanks for leaving us a review. I'm glad to hear you are happy with the advent calendars! We tend to use DHL as we have found this to be the most reliable delivery service for our overseas orders, but we will certainly look into the possibilities of using regular postal services. Best Wishes Sophie
Cotswold Trading is rated 4.9 based on 2,488 reviews
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