Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,484 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Cotswold Trading 5 star review on 2nd February 2024

Anonymous

Anonymous // 01/01/2019

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“Every year fun to browse through the extensive collection Christmas cards. Should be something there for most people. Delivery (to The Netherlands) was handled promptly and arrived within a week. No issues with customs (After Brexit I had to pay of course). Well packaged and no damage (necessary as postal services ignore FRAGILE stickers)”

Helpful Report

Hi Bart, Great to hear we have your custom from The Netherlands and that you come back to us for your Christmas cards every year. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Very good service, good delivery and lovely product. After trying elsewhere Cotswold Trading was only the only site to have the item still available. Very pleased.”

Helpful Report

Hi There, So great to hear we had the item you were looking for in stock! I'm glad you are pleased and we welcome you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Very efficient ordering & despatching process. Great product at a good price. I am a fan of Cotswold Trading!”

Helpful Report

Hi There, Lovely to hear you are a fan of Cotswold Trading! I'm glad you found the order and despatch process efficient and I hope you will be encouraged to come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“Excellent range of products at reasonable prices. Good communication and delivery service. I would highly recommend Cotswold Trading for both you,me and the Planet.”

Helpful Report

Hi Paul, So great to hear you would recommend us and particularly great to hear your comment on us respecting the planet! We welcome you back to place a new order. Best Wishes Sophie (Cotswold Trading)

“I bought these candles for my granddaughter as she just loves this particular scent, I’ve bought from you in the past, these are for Christmas 🤗thank you”

Helpful Report

Hi Mary, So glad you're pleased with the Agnes & Cat candles, I'm sure your granddaughter will love them! We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Hi! Glad you’ve welcomed this feedback. I bought a rug and the product and delivery were great. Thank you for all your help afterwards and the excellent customer service!”

Helpful Report

Hi Steve, Thanks so much for the review! So glad we could help get the discount issue sorted and it's great you're pleased with the product. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I purchased several items from Cotswold Trading (cards, a calendar and 3 cat tins containing Monty Bojangles truffles) and everything was absolutely beautiful and packed with great care. The order arrived two working days later - very impressive! Before I placed my order I spoke to a lady called Sophie as I had one or two queries regarding my order - she was very nice, friendly and helpful. It was the second time I I'd shopped online with this excellent company and it won't be the last! So, thank you Sophie and all at Cotswold Trading - I'll be back!! Highly recommended! Judy☺️”

Helpful Report

Hi Judy, Awh so great to hear you were happy with the service and your order! It was a pleasure to help answer your queries and I'm glad the items were all okay for you. Look forward to speaking with you again for your next order. Best Wishes Sophie (Cotswold Trading)

“Perfect cuff links for my son Just what I wanted”

Helpful Report

Hi Vivienne, So great to hear you're pleased with the cuff links for your son, I'm sure he will love them too! We welcome you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“I found the site was easy to navigate. Once I had placed my ordere I received a confirmation, and an expected delivery date. My order was delivered on time and it was very well packed. All good”

Helpful Report

Hi Bernard, Thank you for leaving us a review its great to hear you had an easy shopping experience on our website. Glad you were pleased with the order and we welcome you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Ordered no bother - goods arrived intact in very good time and good condition Very pleased with quality and service - full marks from me”

Helpful Report

Hi Judith, Thank you for your positive review! It's great to hear you were pleased with the goods and our service and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Beautiful handmade item”

Helpful Report

Hi Ryan, Great to hear you were pleased with the Bloomingville tooth brush holder it is a lovely piece! We welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Thank you Cotswold Trading, I have enjoyed my shopping experience with you.”

Helpful Report

Hi Rosemary, That's wonderful to hear you have enjoyed your shopping experience with us! We welcome you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Prompt response to order and speedy delivery. One of the best Christmas card selections around. Very pleased with the quality of what I ordered and will use again.”

Helpful Report

Hi Frances, Thank you for your positive review. It's great to hear you're pleased with our Christmas card selection and that you would come back and order from us again! Best Wishes Sophie (Cotswold Trading)

“Can't fault anything”

Helpful Report

Hi Julie, Thank you for leaving us a review , it's great to hear you were pleased with our service and your order. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Cotswold Trading made it easy for us to order the Christmas Cards we wanted. The cards arrived quickly and are lovely quality”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the Christmas cards, I'm sure the recipients will be pleased to! We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“You went beyond the call of duty, 10 out of 5!”

Helpful Report

Hi Susan, What a fab review! Thank you, it's great to hear you were pleased with our service and that you'd rate us a 10! We welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Very pleased with my Christmas Cards which arrived so speedily”

Helpful Report

Hi Janet, Great to hear you're pleased with the Christmas cards and I'm glad they were delivered promptly. We welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Lovely calendar, very well wrapped to prevent damage in post. Thank you”

Helpful Report

Hi Kaye, Thank you for leaving us a review. It's great to hear you're pleased with the calendar and our packaging, we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“items are lovely and quickly dispatched.Good communication from cs who informed me of a wrong listing.”

Helpful Report

Hi Josette, Thank you for leaving us a review. It's great to hear you were pleased with our communication and that you like the items! We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Just a normal transaction”

Helpful Report

Hi There, Thank you for leaving us a review, I'm glad everything went smoothly with your order and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,484 reviews